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Reviews of Baia Portinenti Hotel Residence

4 out of 5
Baia Portinenti Hotel Residence
Via Porto delle Genti, NR, Lipari, ME

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Helmuth, Canada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the Sea and mountains from the balcony. Extremely friendly and helpful staff and management. Free shuttle to and from port upon arrival and departure. Excellent location within walking distance of town center, port, restaurants etc. Extremely spacious room, with kitchenette. Lipari is a gorgeous island and an excellent hub to explore the surrounding Aeolian islands from.
Stayed 4 nights in Oct 2019
Response from Giuditta on Oct 19, 2019
Thank you very much for your positive feedback. It was a pleasure for us.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the quality of service and disposition of everyone at the property to make sure you have a great experience.
Stayed 1 night in Sep 2019
Response from Tindara on Oct 8, 2019
Thank you so much!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Giuditta on Jul 18, 2019
La ringraziamo tanto per la sua recensione positiva.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Tindara on Jul 13, 2019
Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great Stay!
Stayed 2 nights in Sep 2018

8/10 Good

michael, Brisbane

Liked: Cleanliness, staff & service, room comfort
Lipari three day stop no car needed
We walked most of the islands ferry side ,some bug hills to the observatory. The rest of the island can be done on two bus trips but be prepared to come back straight away if winter schedules are operating as the terminus is a turning point only . Don't miss the museum in the old walled section of town it's exceptional if you like ancient archeology,one section dealt with the Lipari shipwrecks .... if not great coffee everywhere. We did a winter trip from Malta to Sicily and then Lipari ,Stromboli and the small pretty island just before Stromboli then on to Naples all by ferry

6/10 Okay

depf55, sydney australia

Liked: Cleanliness, staff & service, room comfort
The staff was very friendly the breakfast was not so good fruit was from the tin and not a great selection

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and simple
Fine hotel. But hotels.com says that the usual price is £600. There is no way. This is a lovely simple hotel run by very nice people

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect!
We booked to stay at the Baia Portinenti as part of our honeymoon trip to the Aeolians and, although it seems a bit of a cliché to say it, every aspect of our trip was utterly fantastic. We couldn’t have asked for more. The staff at the hotel are absolutely exceptional - really kind, friendly and more than helpful. They made us feel totally at home, despite the fact that our Italian is practically non-existent, and really went out of their way to help make our trip hassle-free (which included helping us book excursions, check weather reports for Stromboli, use their internet for online check-in for our return journey and providing a free and reliable shuttle service on both arrival and departure). The hotel itself has a great atmosphere and bags of character too - our room was very spacious and the beautiful décor throughout was very warm and romantic. We also had a balcony with a view of the ocean where we could sit sipping local wine and watching the yachts in the little cove below - what a privilege! The free breakfast was a bonus and very handy for those heading out on tours - and the coffee and pastries are particularly good. The hotel is also only about a 5-10 minute stroll from all the main shops and restaurants in Lipari and both marinas, so perfectly situated and very convenient for anything you might want to do (unlike maybe Acquacalda or Canneto areas). Lovely hotel, lovely staff. Wholeheartedly recommended! Thank you Baia Portinenti for a very memorable stay.

10/10 Excellent

Diane, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we had been staying longer...
I loved this hotel. Easy walk to centre. Very comfortable and homely. Free transfer to port and lovely helpful staff.

6/10 Okay

dr, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
ok hotel, probably better in-season
Just to caveat this review, we stayed here in the 1st week of March which was somewhat out of season, the weather was a bit miserable and no-one else was staying in the hotel. The positives: the woman who ran the hotel was incredibly helpful and even offered to drop us to the port very early in the morning. The negatives: breakfast was limited, the room not particularly quiet - not really helped by the feuding cats outside in the middle of the night. Lipari itself is a fairly small town and it's quite easy to get around.

8/10 Good

Joel, Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely good service and friendly staff!
We were greeted warmly and got some really valuable information directly at the reception. Very friendly and helpful staff! Very good value och only a short walk from the shops and restaurants!

10/10 Excellent

Amy, Sicily, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all around
Very nice experience. We were given the choice of two rooms, both were spacious - one with a kitchen or one with a bigger bed. We were only there for the weekend so we picked the bigger bed. The hotel is on a quiet street just 2 blocks from the main street with all the shops and restaurants. The lady at the front desk was very nice and answered all our questions. Breakfast was a typical European one. Would stay here again.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Denise, Sigonella Sicily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for!
The Portinenti Hotel was exactly what we were looking for! This is a small hotel on the south edge of town just few feet from a lovely little pebbly swimming beach. We walked down with our snorkeling gear and had a good time exploring (even saw an octopus!). The rooms were clean and quite spacious by European standards. We originally thought all rooms had kitchenettes, but the room we were shown initially simply had a small fridge. They were more than happy to switch us to another room. The beds were firm, but not as hard as many European hotels. The porch was a bonus: spacious with seating, table and drying rack. The harbor was a decent walk away, but we were offered a ride both on arrival and departure. The staff was especially helpful and friendly and even arranged for us to have a half day out on a boat with guide who showed us wonderful scenery and great snorkeling spots. In addition, we enjoyed a wonderful hike, fabulous food, and a warm welcome from all the locals. Definitely a place you don't want to miss!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Tindara on Jun 13, 2019
Gentilissimi, vi ringraziamo per il vostro feedback, cercheremo di migliorarci ancora.

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Tindara on Jun 13, 2019
Gentilissimi, vi ringraziamo per la vostra considerazione, cercheremo di migliorarci ancora di più.

8/10 Good

Carmine, Firenze

Liked: Cleanliness, amenities, property conditions & facilities
Spiaggetta vicino alla struttura dove potersi fare un bagno in tranquillità, anche di notte... Servizio familiare che faceva sentire veramente a casa, l'ideale per rilassarsi al massimo e poter godere a pieno della vacanza. Pulizie quotidiane. Struttura molto consigliata.
Stayed 7 nights in Aug 2018

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Personal des Hotels sehr nett und hilfsbereit. Kostenfreier Shuttle-Service zum Hafen. Die Zimmer sind schön und gut ausgestattet. Leider etwas dunkel. Besonders hilfreich fanden wir die Küchenzeile mit Geschirr und den schönen Balkon (von dem aus wir das Meer sehen konnten). Das Hotel hat eine wunderschöne Dachterasse mit einer fantastischen Aussicht (bei klarer Sicht bis nach Sizilien!). Das Frühstück war in Ordnung, allerdings ziemlich einfach und nicht sehr abwechslungsreich. Sauberkeit des Zimmers ist ganz okay, es wird regelmäßig gereinigt. Man sollte allerdings keine zu hohen Ansprüche haben! Dusche etwas beengt. Insgesamt hatten wir einen wunderschönen Aufenthalt und würden das Hotel trotz der kleineren Mängel weiterempfehlen!

10/10 Excellent

LUCIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maria francesca, Piacenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno perfetto
Ottimo soggiorno: camera enorme con balcone e angolo cottura,nonostante il servizio previsto di colazione, cosa che ci ha permesso di mangiare in hotel una sera. Posizione vicinissima al centro,raggiungibile in 5 minuti a piedi e al porticciolo turistico. Ottima anche la spiaggetta vicino all'hotel. Ciliegina sulla torta sono stati il servizio è la collaborazione del personale dell'hotel. Che dire? Io e mio marito ci siamo innamorati di Lipari e sicuramente torneremo...al Baia Portinenti!

10/10 Excellent

Catherine, Rouen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 jours à Lipari
Nous avons passé 8 jours à Lipari dans cet hotel,fin octobre: Hotel un peu à l'écart du centre,donc très calme, à moins de 10 mn à pied du petit port. l'hotel est venu nous chercher au grand port et nous a raccompagné à la fin de notre séjour. grande chambre, bons lits, vue sur mer (un peu loin) pour la notre avec balcon spacieux. très bon accueil

6/10 Okay

Luc, D

Liked: Cleanliness, property conditions & facilities, room comfort
Bien situé et économique
Bien situé près de la vieille ville et économique, sauf en ce qui a trait à nous facturer si on prend plus d'un café. Jamais vu ça en Europe.

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
hotel in splendida posizione
Il personale è molto gentile ,disponibile e qualificato. Deludente la camera:biancheria del letto e del bagno vecchia e di bassa fattura,box doccia rotto. Avevamo richiesto due letti singoli ci è stato dato un letto alla francese e un singolo sfondato per cui abbiamo dormito in due in quello alla francese. Colazione buona e abbondante ma anche qui per gli allergici al lattosio non c'è alternativa al latte vaccino inoltre i vassoi sono ricoperti con la pellicola trasparente ed è difficoltoso servirsi. Molto bello invece il balcone in camera con vista spettacolare sul mare e il solarium.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes hotel etwas abseits
in ca. 10 minute ist man zu Fuß am Hotell. Aber wenn man vorher dort anruft wird man auch abgeholt. Auberes und großes Zimmer hatten wir. Das Frühstück ist ok aber nicht überragend, der Kaffee super. sehr hoilfreiches Personla, teilweise englischsprachig. Für eine Woche ist das Hotell voll in Ordnung, aber es hat nur einen kleinen Whirlpool, was wir aber nicht benutzten.

10/10 Excellent

Kalle, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personlig och proffsig service
Det var svårt att hitta hotellet via gps. Vi ringde vid 10-tiden på kvällen och blev mycket proffsigt bemött. "Stanna där ni är, jag kommer och hämtar er" svarade värdinnan glatt. Servicen och bemötandet var perfekt. Rummet var stort med fin balkong och sjöglimt.

8/10 Good

Sandro, Torino

Liked: Cleanliness, staff & service, room comfort
residence tranquillo
Stanze grandi, ottima pulizia, personale disponibile e affabile. Situato in una zona tranquilla, forse un po' lontana dal centro. Questo potrebbe essere un problema, perché il residence non ha il ristorante e quindi bisogna sempre uscire per mangiare, anche quando c'è maltempo. Colazione non molto ricca. Manca una piscina, c'è solo una Jacuzzi in giardino.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo alloggio con squisita ospitalita'
Ottima accoglienza, ottime le stanze, posizione un po defilata dal centro ma tranquilla

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bello, e la cortesia del personale ne rende il soggiorno piacevole.

6/10 Okay

claudio, padova italia

Liked: Cleanliness, staff & service, room comfort
comodo al centro
funzionabile

6/10 Okay

charlotte, suresnes

Liked: Cleanliness, staff & service
Disliked: Room comfort
résidence hotelière équivalent à 2 étoiles francçaises mais pas un 4 étoiles
Quand je lis les commentaires et que je vois les photos sur internet je ne pense pas avoir été dans le même hotel. Nous avions une chambre pour 5, 3 lits simples au rez-de-chaussée et un lit double en mezzanine où nous avons eu très chaud malgré la clim. La salle de bain est très simple et vieillotte, la douche petite et une mauvaise odeur de renfermé. Après 6 nuits dans des vrais 5 et 4 étoiles, la comparaison a été brutale, le confort est à peine digne d'un 2 étoiles français. La situation n'est pas mauvaise, 10/15 mn du port, 2 mn d'un petite plage qui permet de se baigner mais qui n'est pas très propre et pleine d'enfants siciliens qui crient (et pourtant j'ai 3 enfants). Le petit déjeuner est très correct et le personnel sympathique, ce qui a fait passer le séjour.

8/10 Good

cristiano, Milano

Liked: Cleanliness, property conditions & facilities, room comfort
Confortevole e pulito
Tranquillo, vicino al centro, confortevole e pulito. Il personale è educato e disponibile.

10/10 Excellent

Julie, Ajaccio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel au calme
Très bon accueil, joli hôtel, très propre et très agréable, à côté de l'unique plage de Lipari. Sa situation un peu excentrée pourrait constituer le seul point négatif de notre appréciation. (Un service de navette gratuite est néanmoins proposé en journée)