Ratings based on 28 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
for Getaway With Friendsby Erica from New York, NY
Great for relaxingPosted Apr 21, 2014 on Hotels.com
The hotel is well situated to have a lovely relaxing trip. It's on the quieter side of the promenade, private beach is a few minutes walk from the hotel. Great pool to lounge at as well. Rooms are spacious and clean though could use a little updating. Wonderful staff, everyone was so kind and helpful!!
for Familiesby Khaled from UK
Posted Aug 23, 2013 on Hotels.com
Very bad services in this hotel
for Everyoneby Mistee
Wow...it's a palace!Posted Jul 14, 2013
Pros: The decor and the giant swimming pool.
Cons: Check and update their equipment like the blowdryer didn't work. It looked like it was from the 1970s.
Location: It's the central location to all the nearby Marina boardwalk.
As we were driven up to the hotel, it felt like arriving at a palace. My visual sense was in awe. The place was just so grand and a delightful place to be at. Our room was just like they described in the picture with the white decor. They did have an outdated blowdryer system that didn't work. But when I called them. They gave me a modern one to use. We were on the ground floor with a patio and bathing chairs. So it was nice to relax and get stronger wifi connection. The free wifi in the room worked fine too. The nice feature was that there was wifi everywhere on the complex including the expansive incredible swimming pool. They have a casino next to the hotel and it was cool addition to the place.
Recommendedby A verified traveler
VERY PLEASNT&COMFORTABLE 3 NIGHTSPosted Jan 1, 2013 on Hotels.com
ONE OF THE BEST HOTELS I EVER STAYED ON. I THINK ITS MORE THAN OUTSTANDING, IN EVERY THINGS, COMFORT, CLEANNESS QUITNESS AND SPECIAL HOSPITALITY. THANKS FOR HOTEL.COME FOR GIVING ME CHANCE TO STAY IN THIS HOTEL WITH THIS RATE.
for Everyoneby Rob from Plymouth, UK
Great place to get away from it allPosted Nov 5, 2012
Pros: Great pool, lots to do
Cons: Some annoying minor mistakes
Has 5* facilities, if let down a little by well-meaning but not-as-good-as-expected service
for Couplesby A verified traveler
Posted Sep 17, 2012 on Hotels.com
for Familiesby Carlos from Oporto, Portugal
So SoPosted Aug 21, 2012
Pros: Space Great Garden
Location: Close to the Beach, Bar's and Restaurants.
The personal is very polite, but they don't do... The bed have hairs from previous guests. The shower dind't work etc...
by Di from Peterborough, uk
Raw deal for a familyPosted Aug 3, 2012
Cons: Dirty, old
When we got to the hotel, it looked old. The food was expensive. In the room the sink was blocked and the wifi was not working properly. We were lucky to have been provided with an Expedia rep Said who was very helpful. Well done Expedia! He offered to change the hotel, moving us to the royal atlas hotel which was a lot better. I would not recommend Atlantic Palace.
for Everyoneby A verified traveler
Not nearly as good as expectedPosted Jul 25, 2012
Pros: Restaurant service and helpfulness of Restaurant staff.
Cons: Room cleaning and accessibility
chased maid service most days for making up room, missing towels or no toilet rolls. Found a cockroach - large - in each room. Essential lift required for getting motability scooter in and out of Hotel too small for small scooter. Slopes up to Hotel, but very high step to negotiate to get to it. Food quality fluctuated from day to day and 1 of 2 main restaurants advertised was closed the whole time although tables were set. Most definitely not 5 star. 3 star at most. Only service at restaurants and decor in lobby gets 5 star!
for Familiesby A verified traveler
Posted Jul 15, 2012 on Hotels.com