Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Reviews of Riu Tikida Dunas - All Inclusive

4 out of 5
Riu Tikida Dunas - All Inclusive
Chemin Des Dunes Bp 901, Agadir

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 795 reviews" "
Rating 8 - Good. 330 out of 795 reviews" "
Rating 6 - Okay. 67 out of 795 reviews" "
Rating 4 - Poor. 25 out of 795 reviews" "
Rating 2 - Terrible. 23 out of 795 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Stayed 7 nights in Feb 2024

8/10 Good

JK

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

4/10 Poor

Asif

Traveled with group
Shower drainage wasn’t working properly. room wasent clean. there was no air condition in the room only a fan which was making a noise. When I arrived at the hotel was not directed where the room is i had to locate the room myself would not recommend this resort
Stayed 7 nights in Jan 2024
Response from Online Reputation Manager on Feb 1, 2024
Dear Asif, Thank you for taking the time to post a review of your stay with us.While we were disappointed to read your review, we appreciated you bringing these issues to our attention. We sincerely apologize for any inconvenience and assure you that we are constantly striving to raise the bar for our services. We are grateful for your valuable feedback, as it allows us to see our product and services through the eyes of the guest and adjust if necessary. Your comments will be shared in order to ensure your experience is not repeated in the future, or in case our standards have not been fulfilled at some point. It is our hope that we will have the opportunity to welcome you back to our property very soon.Kind regardsHotel Riu Tikida DunasOnline Reputation Manager

8/10 Good

Joyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Bathrooms are not cleaned properly and mouldy showers
Stayed 3 nights in Dec 2023
Response from Online Reputation Manager on Jan 15, 2024
Dear Joyce,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. Please be assured that we will follow up on your comments and address them with the relevant departments. departments concerned.We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Yasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

4/10 Poor

Abdelkarim

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Dec 2023

2/10 Terrible

Meena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Mohammed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omy from the kids club was very friendly and engaging with my 2 yr old son.
Stayed 6 nights in Nov 2023
Response from Online Reputation Manager on Dec 19, 2023
Dear Mohammed,Thank you very much for choosing us and for sharing your review about your last stay.We truly appreciate your comments regarding your stay.We look forward to hosting you again in the near future.Kind regards,Hotel Riu Tikida DunasOnline Reputation Manager

6/10 Okay

Julian

Traveled with family and small children
Room was noisy from the nearby nightclub. Food was okay.
Response from Riu Tikida Dunas Online Reputation Manager on Nov 15, 2023
Dear Julian,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. Please accept our apologies.Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again soon.Best Regards,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Salim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities. Very family friendly.
Response from Riu Tikida Dunas Online Reputation Manager on Nov 15, 2023
Dear Salim,We really appreciate you sharing your outstanding feedback about your recent stay at our hotel.Thank you very much on behalf of our staff, Salim!We wish you a lovely day and we hope you will visit us again very soon.Caring Regards,Hotel Riu Tikida DunasOnline Reputation Manager

8/10 Good

Koasar

Traveled with family
Liked: Cleanliness, staff & service
Staff are fabulous. They're warm, happy and cheeful and truly hospitable. However the food is same each day. There's no dietry discipline for veggie and meat requirements. Pork is served right next to other food. People serving alcohol use same wet hands and serve non alcoholic drinks. I saw cooked porked being put in to heated compartment with other food where smoke from.freshly cooked bacon, of course makes other food forbidden for consumption for non pork guests. Furthermore, there's no water in the public toilets, nor toilet tissues and soap as day goes on.
Stayed 8 nights in Oct 2023
Response from Online Reputation Manager on Nov 3, 2023
Dear Koasar,Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we do our work in the line that characterizes us so much.You can be assured that we will record your comments and take them up with the appropriate departments.We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you the best we have to offer.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Choice
Hotel complex was big and inclusive and had everything you would expect from a beach holiday. Plenty of different sports to suite all tastes and four decent restaurants to choose from. Hotel staff made every effort to please and accommodate you from getting you a parasol and setting it up to getting you a toothpick! Private sandy beach and hotel rooms big and cleaned every day. Really enjoyed our 10 days in Agadir 2023 holiday and would certainly go again.
Stayed 9 nights in Sep 2023
Response from Online Reputation Manager on Sep 18, 2023
Dear John,Thank you for taking the time out to leave a review!We are glad to hear our service exceeded your expectations and you had a pleasant time at our hotel. We look forward to seeing you back again soon.With our best wishes we remain, Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

driss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

2/10 Terrible

Soufiane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

said, pembroke pines

Stayed 4 nights in Jun 2023

8/10 Good

Zahid

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at this hotel with family. The only thing I feel they can improve is the attitude of the front desk staff as they act if the sun shines out of their a**. The person co-ordinating guest baggage when you first arrive needs to be sacked as he was rude and didn’t assist with taking our luggage to our room even though it was late and we had to young children with us. The restaurant staff including the chefs are brilliant always friendly, attentive and happy to help with any dietery requirements. Everyone on-site including even the maintenance and service staff were resepectful and acknowledged you when walking around the grounds of the hotel. The private beach section could have been kept cleaner by the hotel cleaning team. Security team always on guard and attentive. Good hotel and may use again except the next time I will take a very heavy bag possibly with free weights and get the rude luggage coordinator to carry it around on his shoulders! Front desk staff get a life and chill and be open, honest and respond to guest queries faster!
Stayed 7 nights in Jun 2023
Response from Online Reputation Manager on Jun 14, 2023
Dear Zahid,Thank you for taking the time to write a review of our hotel. We are very pleased to know your positive comments and we sincerely hope that you will visit us again soon and we will be able to offer you another good experience. We remain with best wishes, Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior service
Beautiful relaxing property spacious clean superior service at all levels
Stayed 4 nights in May 2023

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Would recommend
Stayed 4 nights in May 2023
Response from Riu Tikida Dunas Online Reputation Manager on Jun 1, 2023
Dear Ann,Thank you very much for choosing us and leaving your brilliant feedback!We endeavour to go above and beyond to ensure our guests have a memorable experience. Knowing that you were happy with your experience makes us want to continue improving.Looking forward to welcoming you again very soon, Ann.Kindest Greetings,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Zaineb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Maulik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2023

10/10 Excellent

Raj

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous grounds and pools.. soft sandy beach.... great indoor pool and gorgeous lobby area
Stayed 10 nights in Mar 2023
Response from Riu Tikida Dunas Online Reputation Manager on Apr 17, 2023
Dear Raj,Thank you very much for your outstanding review.It is so rewarding to read your kind feedback.We count ourselves lucky for customers like you. Have a lovely day, Raj!Kindest Regards,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Jianlun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Professional service. Will recommend
Stayed 2 nights in Mar 2023
Response from Riu Tikida Dunas Online Reputation Manager on Apr 3, 2023
Dear Jianlun,We are so grateful for your excellent feedback, it makes all our efforts worthwhile.It is wonderful to read you loved it. Thank you very much on behalf of our staff.It will be lovely to host you again.Loving Regards!Hotel Riu Tikida DunasOnline Reputation Manager

8/10 Good

malcolm.blake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lack of cutlery ie spoons
Stayed 10 nights in Mar 2023
Response from Riu Tikida Dunas Online Reputation Manager on Mar 27, 2023
Dear Malcolm Blake,Thank you for such a fantastic ratings.We are so pleased to read you liked it.We cannot wait to host you again, your comment will be forwarded.Looking forward to welcoming you again.Loving Regards,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent stay. Hotel facilities were great, as was the food, accommodation. Staff were all friendly. Wouldn’t Hesitate to stay again
Stayed 4 nights in Mar 2023
Response from Online Reputation Manager on Mar 28, 2023
Dear Jason,Thank you very much for giving us your kind comment and sharing it with the users of this channel. We are very happy to hear that you felt at home in our accommodation.For our part, we will continue to try to improve and welcome you back very soon.Yours faithfully,Hotel Riu Tikida DunasOnline Reputation Manager

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Amazing went as Solo trip - felt safe and comfortable the staff are extremely helpful. It would be nice if they have more on dinner option as restaurants but regardless good experience- entertainment team 10/10 Thank to staff : Abraham oubomlik, sara ( receptionist) - Omar ( the hotel tax driver )
Stayed 5 nights in Feb 2023

8/10 Good

ximena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress very hard
Stayed 5 nights in Feb 2023

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agadir winter break
Good location on beach and excellent swimming pools. Food not the best but plenty of choice. Good value all inclusive stay
Stayed 5 nights in Jan 2023

8/10 Good

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a dream! Riu Tikida Dunas went beyond our expectations! My partner and I needed a vacation, which hit the spot. Below I have written some positives, and negatives and need-to-know tips to help you! Positives: - Great staff! Super kind and always willing to help. - Awesome shuttle experience. Amine was a great tour guide! - Amazing location. Directly located on the beach. - Spacious rooms. A double room looks like a suite. - A lot of food options, from Asian, to Morocco cuisines. - All cocktails are free, Piña Colada's, Cubra libres & more. Negatives: - Food quality wasn't the best. A lot of things were overcooked and dry, or lacked in flavor. Fish was the best! - You need to reserve for the better restaurants and it's unfortunate if you didn't know beforehand because most likely they are full. - While they offered a lot of activities, not many were accessible or enjoyable due to the colder water (waterpolo, etc.) thus limiting the activities greatly. Tips: Overall a really amazing and affordable resort! Highly recommend it and we will probably go again knowing the following tips: - Call the hotel prior to scheduling a shuttle service with their partner. Great people and very affordable (15 euros one way per person) - Call the hotel in advance and already try to book a restaurant. (We, unfortunately, couldn't book the Moroccan and we assume it's the best one) - If you are traveling with Ryanair, print off your ticket before heading back to your country.

8/10 Good

Musammad Sa'diyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking around the area you can see there's loads of hotels but this one was definitely the best choice! The staff worked hard to maintain cleanliness at all times. The pools were very nice but unfortunately too cold to go in. Beach is extremely close with loads of activities to do. Within the hotel there is a lot of activities to do with the animation team working hard to provide entertainment - they were especially good during the evening shows. Only downfall of the hotel is probably the food - it's not the tastiest but there's mass amounts with plenty of choice.

8/10 Good

Nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, right on beach, always busy and crowded throughout the year, front desk staff is very good and fast doing check in
Stayed 2 nights in Dec 2022

10/10 Excellent

Miss G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantabulous!!!
We absolutely loved our stay here! From the moment we arrived we were met with welcoming and smiling reception staff and even though we arrived after 9pm we could still have time for the buffet dinner which we were glad of as we hadn't eaten! There was so much choice at breakfast, lunch and dinner and it was varied enough to find new dishes each day! We loved the Asian and Moroccan restaurants too! But what really made it for us was the friendliness of all the staff from the cleaners, to the entertainment team, to the food hall staff and bar staff! Everyone was so helpful and always with a smile for us! Our room was spacious and clean with a nice balcony and the gardens are pristine! A stones throw from the beach and plenty of activities daily from water polo to darts, beach volley ball and even cookery demonstrations! The Spa was nice for a relaxing massage at extra cost and if you are brave go for the energetic one! Ouch! Pool area was amazing and we used the gym and indoor pool too one day when it was cooler! We loved the live music in the lobby area each evening and of course the Kareoke bar! The staff all work so hard here to make sure your stay is exceptional so it was a pleasure to thank them with a few tips at the end of our stay! We shall be back! Thank you Morocco for your amazing hospitality 🙏👌
Stayed 7 nights in Nov 2022

10/10 Excellent

Alexander

Stayed 3 nights in Nov 2022

10/10 Excellent

Irene

Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022

10/10 Excellent

Tomas

8/10 Good

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable location for local shops and bars. Private beach!! very small and unless you are a towel freak and up at 4,00 am you have no chance of getting a bed. Area around pools is OK but same problem. Tip the staff and they might help. Food is what you expect for the price.
Stayed 7 nights in Oct 2022

10/10 Excellent

wafa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean with excellent staff, great food and views of beach. I can not say enough good things about this place specially the staff. Special thank you to Hicham, waiter at buffet and all other waiters, always happy and smiling. Thank you to manager, Moussa. We call him the joker because he was all over the hotel, overseeing everybody's work. Thank you to the awesome bartenders: Zakaria, Ibrahim, Ahmed, Abelalli, Nouredine, Hassan : you made our stay fun . Thank you to Redouane and Abdellah for keeping all area clean and organized. Big thank you to the ladies and gentlemen at the reception too, specially Houssaine!!!! who helped us get registred at a hotel in Marrakech after we left our passports in Agadir 😱. He was kind enough to help us get the problem solved. We will be back Spyember 2023 We cannot wait. Keep up the good work. You make us proud. Thank you everyone With love Wafa and Robert
Stayed 14 nights in Sep 2022

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are not usually All inclusive customers. However this was a pleasant surprise and we would return to this resort without hesitation.
Stayed 3 nights in Oct 2022

6/10 Okay

Arif

Stayed 4 nights in Oct 2022

8/10 Good

Kamil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family!
Good service, polite personal!
Stayed 13 nights in Sep 2022

8/10 Good

Marjina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They stay was great and the hotel staff were very professional and helpful. Everything was clean and the place was beautiful and well looked after. Two reasons why it didn’t get an excellent rating. 1) The swimming pools were too cold to swim in. Therefore we had a disappointed 2 year old. 2) The price for the stay changed from the quote at the time of booking which was unfair. We ended up paying more.
Stayed 5 nights in Sep 2022

10/10 Excellent

Mogahed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time there. Perfect for families with lots of things to do. Beach is 2 mints walk. Lots of activities for babies including pools. We loved the variety of food choices. Please can management pass on our thank you to Hicham in the restaurant!! He was amazing and very helpful! From Mogahed!
Stayed 7 nights in Sep 2022

8/10 Good

Andreas

Stayed 4 nights in Sep 2022

2/10 Terrible

Tarek

Stayed 9 nights in Aug 2022

10/10 Excellent

Sarah

Stayed 10 nights in Aug 2022

8/10 Good

Adil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Nabil

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Very nice hotel except for the lack of the cleanliness in rooms
Stayed 3 nights in Aug 2022

2/10 Terrible

Khadija

Traveled with family
Disliked: Staff & service
The front desk staff was very unfriendly and not professional!
Stayed 3 nights in Jul 2022

10/10 Excellent

Nuno

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with nice amenities. The staff were super nice and friendly. I want to praise Hajar who helped me change the room swiftly after my original faced problems with the air conditioning.
Stayed 3 nights in Jul 2022