Daily buffet breakfast (INR 200 per person)

Reviews of Hotel Taj Inn

3 out of 5
Hotel Taj Inn
8/163, B/4, Taj View X-ing, Fatehabad Road, Agra, Uttar pradesh

Reviews

6.0
Rating 10 - Excellent. 6 out of 35 reviews" "
Rating 8 - Good. 8 out of 35 reviews" "
Rating 6 - Okay. 8 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 7 out of 35 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Loren

Bugs crawling everywhere, buyer beware!
Stayed 2 nights in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
The people were awesome and manager. Thanks guys
Stayed 26 nights in Sep 2023
Response from Mohit Maheshwari on Oct 21, 2023
Dear Guest Thanks you very much for your feedback.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from mohit on Aug 21, 2019
Dear Guest, Thanks for staying with us. We look forward to welcoming you soon again at Taj Inn.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very best for family thanks hotel TAJ inn for your excellent service
Stayed 1 night in Jul 2019
Response from Mohit on Aug 21, 2019
Dear Guest, Thanks for staying with us. We look forward to welcoming you soon again at Taj Inn.

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near Taj Mahal
Positives of stay: - Cooperative people. - Rooms were good and comfortable. - Even helped in lifting wheelchair for 4-5 steps at entrance. - Taj Mahal is just few kilometres from Hotel Negatives of stay: - Should have a ramp at the entrance for wheal chair users - Restaurant is at top floor, which is nice; but lift doesn't go till top floor; so wheal chaired person cannot go there, that should be improved. - Little bit of confused staff, even getting a tea took more than an hour.
Stayed 1 night in Feb 2019
Response from mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience and i have taken your some complain very seriously so i will work on that I very much look forward to welcoming you back at Taj Inn Hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful staff. Average room but clean.
Stayed 1 night in Dec 2018
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

8/10 Good

martin

Liked: Staff & service
A tired hotel which is in quiet a rough area over 1 km from the Taj Mahal. It is not a nice walk to the monument
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

4/10 Poor

Antoine, geelong, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff trying to scam foreigners, Dirty room
We arrived at Taj Inn after we booked a double room with them asking us to pay them an extra 800 rupees for two people in the room (even though I booked a double room) and it definitely wasn't an official payment because I was able to bargain for it and paid 500 rupees which I watch him out in his pocket. We booked a room with included breakfast but when we finished eatin we were forced to pay 600 rupees each which once again wasn't an offical payment because we bargained it to 200 rupees each. This whole hotel will try and scam you non stop. Bed sheets also dirty and stained
Stayed 1 night in Nov 2017
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay with ultimate trained staff.
I was staying at hotel Taj inn with my family for one night. The check in was smooth and our luggage reached to our room no time. Awsome food .very helpful and Friendly staff . Great spacious rooms . The overall stay was amazing.would recommende this property to all kind of travellers. Will definately come back again!!
Stayed 1 night in Sep 2017
Response from Nishant on Sep 14, 2017
Dear Guest, Thnaks for your feedback. I am glad that you liked the property and enjoyed a hospitable experience. We look forward to welcoming you back soon again at Taj Inn.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Book it
Complete failure. Rude staff, tip mongers ... Dirty rooms, beds and bathrooms. Don't waste your money here.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The Taj Mahal is visible from the dining area, but it will soon be obstructed since there is another complex that is being built between the two. We were disappointed with the hotel since the faucets in the bathroom were leaking and there was a problem with getting hot water for showers. The rooms were small and there was improper ventilation. The surrounding area outside the hotel was not well kept and unclean. There were flies in the breakfast area. The hotel staff offered us a cold drink when we arrived and they were attentive to our needs.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

6/10 Okay

Verified traveler

The room and linen was clean; however the bath area needed more cleanliness; the taps were slimy, the toiletries were cheap cheap quality, they used floor towels from The Trident!!! would not like to stay there again.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

4/10 Poor

J., Florida

Disliked: Property conditions & facilities
Located next to shops and restaurants
The smell from the bathroom makes it hard to sleep at night. Was given dirt stained towels everyday. Was given different prices by hotel staff for everything. Room is decent size and clean. Bed was comfortable . Was given expired water and soda at this hotel all the time . Please check the dates.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

8/10 Good

Hana, Bratislava

Liked: Staff & service
Good value for money
Stayed only one night, had good time
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel comfortable and freedom.
This hotel neatness and breakfast is tasty and afternoon lunch is so good.
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

6/10 Okay

Sandeep, New Delhi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but expensive
Stayed on 13 Marc 2016, Location of the hotel was good staff helpful. But don't eat in the hotel its too expensive their are lots of near by restaurants- dominos , pizza hut etc. they charge you very high. A very simple veg sandwich of Rs 40 cost you more then Rs 250 and many more. I ordered cake for my anniversary they charged me for a Germen baked cake but served a third class cream cake of a very low standard , we even don't take a bite from that. Rooms are good and clean but I don't like the spring bed it was not at all comfortable you can feel the springs and cant sleep on that.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review.

4/10 Poor

visitor, california

Disliked: Cleanliness, room comfort
Not as expected
Pictures of hotel online are very much different than the reality. Hotel is not as clean as it shows in pictures. Hotel staff was okay but over all management was careless about their guests comfort and convenience. This hotel is walking distance from Taj Mahal but the walk is terrible. Street vendors and Taxi drivers keeps on bugging while you walk on the street.
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

6/10 Okay

DEBOJYOTI, Kolkata

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The best advantage of this property is its location - you will find a lot of things in walking distance, even the Taj Mahal is also very close by. Rooms are reasonably cheap and the hotel staffs were courteous enough; they tried their best to serve us to their fullest capacity in order to fulfill our needs. But there are few things that must to be improved - cleanliness of the rooms, and the bathrooms. The towels were dirty; bed covers and bed sheets were not properly clean. There was water leakage in the bathrooms which eventually soiled the entire floor.
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience and I have taken your some complain very seriously so i assure to you the necessary action have been taken to improve and resolve the issue so that upcoming guest will not face the same issue.I very much look forward to welcoming you back at Taj Inn Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful stay
it is a very quite and descent play to stay. variety of food with good service. if u go there u must visit the top most view for the restaurant. its almost a walking distance from tajmahal and many other monuments.
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

2/10 Terrible

Fiona, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Don't stay at this hotel! It was cold, there was mold in the room. There were no windows in the room. The Internet didn't work. It was very loud at night. Worst hotel.
Dear Guest Thank you for your review. I am very sad to read your feedback and I apologize for all the inconveniences caused to you during your stay. I can only say at this moment that I have taken this very seriously and personally I assure you that the necessary actions have been taken to improve and resolve the issues so that in future there no guest can find these lacks. Thank you once again for your feedback

6/10 Okay

Verified traveler

nice and comfortable, small rooms
Location of the room is near the taj mahal . Hotel condition is good . Room condition is good . Room size is too small Please donnt believe on the photos provided It is not possible to add one more cot in the room .
Response from Mohit on Mar 24, 2019
Dear Guest, Thanks for sharing this wonderful review. I am glad that you liked the property and enjoyed a hospitable experience. I very much look forward to welcoming you back at Taj Inn Hotel.

2/10 Terrible

Sanjay, surat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
worst hotel. worst service. staff and hotel owner only cares about money and they dont care about customers.
Dear Guest, Thank you for sharing your feedback and comments on expedia.com. I am very sad to know that your experience at hotel Atulyaa Taj was not up to your satisfaction. I am really very sorry to say but we not only tend to our hotel standard but also care for guest satisfaction as well however money is a different thing. Moreover I would like to mention that you must have pointed out the facts about our service and hotel in details so that we could improve; to say worst is not enough, there must be reasons behind to mark this word. Thank you.

8/10 Good

Prateek, Dubey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a very nice 3 star hotel in low budget.
its a very nice 3 star hotel in low budget. Rooms are quiet clean but not more specious
Response from Mr Singh on Jun 30, 2015
Dear Sir, I am glad to read your feedback and would like to take this opportunity to thank you for reviewing us on expedia.com. Please keep visiting our place as a return guest. Thank you

8/10 Good

Prateek, Ahmedabad

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, but they don't have a quick service
Hotel is nice, but they don't have a quick service... They don't clean the the room on time. Bed is also ok ok type. Rooms are not big as I expected.
Response from Mr Singh on Jun 30, 2015
Dear Guest, Thank you very much for your feedback on Expedia. I am glad to know that you liked the hotel but in the other way I am very disappointed to read your comments on room and services. We always want our guests to be 100% satisfied with our facilities and services in low budget but this time we missed out and could not live on your expectations. We do not hesitate to upgrade the room category in case of room is disliked by any of the guests but this time my team was not informed either, however I have taken this matter very seriously and would discuss the same with the concerned staff. Thank you very much for helping us to improve

6/10 Okay

RAHUL

Disliked: Staff & service
This is ok ok hotel
This hotel is good, but hotel stuff should need some improvement for previous, like front office man who was doing morning shift, he was rude and unsmiling person and he don't have hotel manners.
Response from Mr Singh on Jun 30, 2015
Dear Guest, Thank you for writing your feedback on Expedia about your most recent stay at hotel Taj Inn. I am pleased to know that the hotel and services were to your liking however i have made a serious note upon the misbehavior of my staff. I sincerely apologize for the same and please be insured that I have fired the person and recruited a new professional staff in place. Please stay with us on your next visit to Taj Mahal. Best wishes

10/10 Excellent

Afsar

Liked: Cleanliness, property conditions & facilities, room comfort
Dear Guest, Thank you for rating us on Expedia. I am pleased to see your rating and I guess that you thoroughly enjoyed your stay at Taj Inn. Thank you, stay with us whenever you plan next to visit the city of love- Agra

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very poor services
My room AC was leaking water all night and second day
Response from Mr Singh on Jun 30, 2015
Dear Guest, Thank you for writing your comments and constructive feedback on Expedia.com. I am so sorry for the inconvenience you faced during your stay with us. I am sure that my team did not take care I guess otherwise we could change and upgrade your room at the same time. I extremely apologize and please be assured that the problem has been fixed out and no future guest will face such kind of issues. I urge you to come again and stay with us. I guarantee your satisfaction and will restore your faith. Regards

4/10 Poor

Ken, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room, tiny hotel building, poor service by staff, there is no view of the Taj mahal from here guys, photos are deceiving, staff knocked at our door at 10.30 pm whilst we were in bed so they could get my signatures for the bill for in room service, i thought that was shocking, they could have waited till the morning.
Response from Mr Singh on Jun 30, 2015
Dear Guest, thank you for sharing your comments and concerns on expedia.com. I am extremely sorry for all the inconveniences caused to you during your stay at hotel Taj inn. I have seriously taken this feedback and the same has been shared with the concerned department. Please be insured that the service standards are maintained now and all unprofessional staff has been changed as an immediate action. Please come again and I will personally show you the Taj Views from our roof top restra. Thank you

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outside okay, the room Dreadful
You can tell when this hotel was first built it was nice. However after a few years it has now deteriorated. The lobby looks nice and the hallway to the room looks promising. However the room smelt musty and damp when we first entered. It doesn't have any windows so there is no ventilation in the room. It smelt like it hadn't been used in a long time. One of the walls the paint was peeling off due to the damp. The smells coming up from the drains in the bathroom smelt of rotten egg, and having no ventilation either the smell stays around for a long time. The only redeeming feature is that the shower is nice and powerful and hot a contrast to other showers I have used in India. The room was not cleaned or checked daily and the porters/cleaners were still expecting a tip at the end of our 2 day stay. I would not advise going to stay here even though it is quite cheap.
Response from Mr Singh on Jun 30, 2015
Dear Guest, Thank you for your feedback. I am very disappointed to receive such kind of feedback and much more disappointed to know that you did not like the room at all. I personally stay at the hotel most of the times of the day to attend my guests and like to know whether the rooms and amenities are to their liking, I am sorry but if you were inform us that you did not like your room we could upgrade and change your room at once. Please accept my apologies and give us one more chance to serve and restore your faith. Thank you !!!

2/10 Terrible

KK, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting!
This hotel not deserve its place in hotels.com!

6/10 Okay

Verified traveler

nice hotel for a night stay
about hotel it's good and exactly same as shown in pictures on expedia.we had a one night stay and it's a nice experience. hotel staff is cool.but there are problem of parking vehicles.also bathroom cleanliness do require some attention. they say we provide wi-fi about signal strength is weak. also buffet breakfast is not upto the mark.
Response from Mr Singh on Jun 30, 2015
Dear Guest, Thank you for reviewing us on Expedia.com. I am glad to know that you enjoyed your stay at Taj Inn and appreciated the facilities. You are the first reviewer for our hotel. Since we have just started we welcome all the constructive feedback from our mutual guests. The feedback can help us to improve many things inside or outside of the hotel and in this regard we have noted your comments on mentioned issues. We shall take quick actions to resolve the issues as soon as possible. Thank you once again and we look forward to welcoming you back soon.

6/10 Okay

Kathrine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mohit on Mar 24, 2019
Dear Guest,Thanks for your feedback.

4/10 Poor

Rabi, 東京

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
良いロケーションにあります…ホテルにまとめてがないのは残念すぎる! 窓があればタージマハルを少しでも見えたはず… 屋上から少し遠くタージマハル見えます… 従業員の愛想がもう少し良ければ…旅人の疲れに癒されると思います。
Stayed 1 night in Dec 2017
Response from Mohit on Nov 12, 2022
Dear guest, Thanks for review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
서비스 짱
서비스가 매우 좋다. 방이 조금 습했지만 선풍기와 에어컨을 사용했다. 직원들은 매우 친절하고 필요한 것을 잘 제공해주었다.
Response from Mohit on Mar 24, 2019
thanks for your feedback.