Ratings based on 171 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Not a good hotelPosted Feb 2, 2015 on Hotels.com
The service desk people are not good. Offer differential treatment to guests.
for Couplesby A verified traveler
GREAT EXCEP......Posted Jan 25, 2015 on Hotels.com
Our room was very hot even though it was cold outside. We could not open the door to cool it as we were on the first floor. We were very hot, otherwise the hotel was great. Avoid the first floor.
by A verified travelerfrom mohit Salwan, delhi
Highly dissatisfied as the hotel staff misbehavedPosted Jan 15, 2015
The hotel staff is not at all courteous and it is better to stay with other 5 star hotels which are known for their hospitality as ITC Mughal Shereton rather than wasting same money over Jaypee Hotel. My biggest mistake that I chose to stay this holiday with Jaypee.
for Familiesby nileshfrom Delhi
Jaypee - Deteriorating as rest of the Jaypee GroupPosted Jan 5, 2015 on Hotels.com
Bad food at the Pavilion Restaurant. Cook didnt know how to prepare Thai Veg Curry! Kathi Rolls were cold and hard! Despite complaining, they showed no courtesy of not charging for the bad food items. There was no air-conditioning in the rooms, only heating which was suffocating! Had to leave windows open at night. Had noise, flies and birds in the room! Couldnt sleep both the nights.
for Everyoneby A verified travelerfrom Qatar
Beautiful PropertyPosted Jan 2, 2015
Cons: Uniform cleanisness of some of the staff.
Location: Location is ok. Not to far from Taj.
Good welcome, good service, excellent Chinese food and big rooms!
for Familiesby A verified traveler
家族でアグラ観光時に利用しましたPosted Jan 1, 2015 on Hotels.com
by A verified traveler
Trying to be 5 star...Posted Dec 31, 2014
Pros: Building and gardens are very good. Excellent range of facilities.
Cons: Quality of food and service.
Location: Only 5 mins drive to Taj Mahal and other attractions.
Travelled here 23-25 Dec 2014 with my wife and 3 children. Reception staff made a big effort to welcome us despite our very late arrival. Hotel looks impressive and has an array of amenities. The breakfast buffet (included in room charge) was average at best - limited choice, average quality and service was terribly slow. We had to constantly ask for service and they couldn't even make a decent Indian tea!! The hotel had a bad smell in it - apparently due to the cleaning fluid they use on the floors but otherwise the hotel is in good condition with good sized, clean rooms.
for Familiesby sanjay
Posted Dec 29, 2014 on Hotels.com
for Familiesby Abbasfrom Stockholm
ExcellentPosted Dec 25, 2014 on Hotels.com
Very pleased that I chose this hotel. Got really nothing to nothing to complain about. A beautiful place to rest after running around in the streets and it has a staff trying to please at your every whim. Good location as well.
for Personal Eventby A verified traveler
Posted Nov 22, 2014 on Hotels.com