Ratings based on 44 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth Western Australia

Posted Mar 13, 2015
Pros: The ambience was relaxing. We felt like we were in a time gone by and the staff supported this. Nothing was a problem.
Cons: Not that we could think of
Location: We visited the Taj Mahal. What an experience. Pictures dont do it justice. we stayed only one night and went on to Jaipur
It was great, but my sister snored all night. Must have been just as comfortable for her.
Comment from Hotel Management
Mar 20, 2015 by Vibhu Sharma, Hotel Management
Thank you for taking the time to share your review . It is my pleasure to read that you had a pleasant stay with us. The hotel offers uninterrupted view and beautiful garden from the lobby and the rooms. I am glad that you enjoyed all guest facilities during your stay. However, we believe that it is our people who are our greatest assets, as they endeavor to create personalized experiences for our guests which translate into memories for a lifetime. Thank you for choosing us and we hope to welcome you back to stay with us in the not so distant future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom España

Hotel con carácter en Agra

Posted Jan 27, 2015
Pros: Decoración en estilo colonial, habitación amplia, amabilidad del personal, buena relación calidad-precio.
Cons: Detalles de mantenimiento (fontanería y electricidad), la wifi debería ser accesible en otras zonas, y deberían dar la clave de acceso en recepción.
Location: Hay algunas tiendas en los alrededores, para ir a otras zonas (Fuerte, bazar o Taj Majal), hay que andar bastante, o coger un autorickshaw, muy barato
El Gran Imperial es un bonito hotel de estilo inglés colonial en Agra. La habitación es amplia y está bien decorada, aunque con los problemas de mantenimiento típicos de los hoteles en India. El desayuno es bueno, y con la tarifa que conseguimos en Expedia, la relación calidad/precio es muy buena. La wifi funciona en el bar-restaurante y alrededores, y dan la clave de acceso allí (gratis), lo que en cierto modo fuerza a consumir.
Comment from Hotel Management
Mar 26, 2015 by Vibhu , Hotel Management
Absolutely brilliant, your review! Thank you so much for letting us know about your experience, we really appreciate it. Always happy to hear that the staff could make your stay better. We hope you got your stuff back...seems like you wanted to leave a little of yourself back at Grand Imperial Agra :) Hope you will stop by again soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Ok hotel.

Posted Jan 21, 2015
Hotel stuffs were very good and helpful. Bathroom was not clean and it is an old bathroom. Overall it was ok.room service was good. They were polite and nice
Comment from Hotel Management
Jan 22, 2015 by Vibhu, Hotel Management
we endeavor to be consistent in ensuring that we deliver excellent service. I have shared your comments not only at the Head of Department level, but also with the team members so that we can all collectively learn from this. On your other comments while I can fully understand that they might have marred your impression of our hotel. Please allow me to assure you that they represent a departure from our normal standards of service and our systems are being re looked at and I am confident that there will be a marked change in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom USA

Nice grand hotel in the classic style.

Posted Jan 19, 2015
Pros: the grand style
Cons: nothing
Location: perfect location for Agra sightseeing
very enjoyable, relaxing, and comfortable. staff were extremely helpful with local arrangements.
Comment from Hotel Management
Jan 20, 2015 by Vibhu, Hotel Management
Thank you for taking the time to share your review on Expedia. It is my pleasure to read that you had a pleasant stay with us. The hotel offers uninterrupted views and beautiful gardens from the lobby and the rooms. I am glad that you enjoyed all guest facilities during your stay. However, we believe that it is our people who are our greatest assets, as they endeavor to create personalized experiences for our guests which translate into memories for a lifetime. Thank you for choosing us and we hope to welcome you back to stay with us in the not so distant future
5 out of 5
Recommended
for Everyone
by A verified travelerfrom BW/Germany

Nice hotel in the center of Agra

Posted Jan 8, 2015
Unfortunately we've been there only for one night. The staff has been very helpfull and friendly. Room was clean and looking interesting, like 100 years ago. Breakfast was fine. All in all we have been in India and not in Germany and we would book it again.
Comment from Hotel Management
Jan 14, 2015 by Vibhu, Hotel Management
Dear Guest, Thank you for taking time out to write about your wonderful experience at The Grand Imperial. I'm glad that we succeeded in creating a memorable stay experience for you and am delighted by your kind acknowledgement of the same. Your positive comments are a great motivation for the team. It’s an honor to be your preferred choice in Agra. We value your patronage and look forward to welcoming you back home soon. Warm regards,
3 out of 5
Recommended
for Couples
by A verified traveler

Winter stay at Agra

Posted Dec 31, 2014 on Hotels.com
Ok stay, but the room is not heated during wintertime. Cold weather gives low temp inside....
Comment from Hotel Management
Mar 21, 2015 by Vibhu, Hotel Management
Dear Guest, Thank you for taking time out to write about your wonderful experience at The Grand Imperial. I'm glad that we succeeded in creating a memorable stay experience for you and am delighted by your kind acknowledgement of the same. Your positive comments are a great motivation for the team. It’s an honor to be your preferred choice in Agra . We value your patronage and look forward to welcoming you back home soon. Warm regards,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bangalore

Decent stay with good choice of breakfast

Posted Dec 16, 2014
We spent 1 night at the hotel and for the deal we got it was decent enough. Breakfast was good spread of Indian with some choices of English breakfast . The room was big enough with comfy bed.
Comment from Hotel Management
Dec 18, 2014 by Vibhu, Hotel Management
it is my pleasure to read that you had a pleasant stay with us. However it is with regret that I read of your experience while your drive to the hotel The hotel offers uninterrupted views o beautifully gardens from the lobby and the rooms. I am glad that you enjoyed the food, service and guest facilities during your stay. However, we believe that it is our people who are our greatest assets, as they endeavor to create personalized experiences for our guests which translate into memories for a lifetime. Thank you for choosing us and we hope to welcome you back to stay with us in the not so distant future
4 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel , charming , quiet

Posted Nov 23, 2014
a one night stop at Agra in this very nice hotel , well located to discover Taj , and very diner as well
Comment from Hotel Management
Dec 18, 2014 by Vibhu, Hotel Management
It is my pleasure to read that you had a wonderful experience staying with us and the room and service exceeded your expectations. Your kind comments are much appreciated and it will be my pleasure to share your generous praise of the hotel and staff with the team. Your comments are of utmost importance to us and are a great source of motivation for all.
4 out of 5
Recommended
for Everyone
by Adityafrom Delhi

Imperial feel

Posted May 6, 2014
Nice overall experience. Comfortable rooms. Well-maintained garden. Friendly staff. Decent pool.
Comment from Hotel Management
Dec 19, 2014 by Vibhu, Hotel Management
Thank you for taking time out to write about your wonderful experience at The Grand Imperial. I'm glad that we succeeded in creating a memorable stay experience for you and am delighted by your kind acknowledgement of the same. Your positive comments are a great motivation for the team. We value your patronage and look forward to welcoming you back home soon. Warm regards,
4 out of 5
Recommended
by Alainfrom Lyon

Très agréable

Posted Apr 2, 2014 on Hotels.com
L'hotel est très bien, chambres superbe, tout est propres. Jardin et piscine très agréables. SPA un peu cher et assez moyen, (le masseur avait un tablier de cuisine). Cuisine sympa. Un bon hôtel pour Agra.
Comment from Hotel Management
Feb 21, 2015 by Vibhu, Hotel Management
Cher client, Merci beaucoup d'avoir pris le temps de partager votre expérience sur Expedia. Nous sommes heureux de constater que nos services et les installations étaient à votre contentement. Il est de notre effort constant d'offrir les meilleurs services et ce est l'appréciation et commentaires comme le vôtre qui motive toute l'équipe de continuer à promouvoir l'excellence. Nous sommes impatients de vous accueillir à notre hôtel bientôt. Meilleurs Voeux