Dear Mary,Thank you for taking the time to leave a review of your recent stay.It is delightful to hear that you found our bar staff to be good; our team takes great pride in providing excellent service. We are sorry to hear that you felt our facilities could use updating. We strive to maintain a balance between the charm of our established hotel and modern amenities, ensuring a comfortable experience for all our guests.We look forward to seeing you again in the future. Kindest regards,Francisco Meroño, GM Playadulce Hotel

Dear Tadeusz,Thank you for taking the time to provide your feedback.We're sorry to hear that your experience did not meet your expectations.Our 4-star beachfront establishment offers a variety of rooms with sea, pool and garden views, and we are committed to maintaining a high standard of accommodation. Furthermore, the hotel provides a multitude of amenities such as a fitness room, themed décor, and specially designed facilities for cycling enthusiasts. We understand that the aesthetics of our rooms are a matter of personal taste, and we strive to provide a comfortable and enjoyable environment for all our guests. Rest assured, our team is dedicated to the upkeep and continuous improvement of our hotel's condition and guest services. We value all guest feedback as it helps us to improve and ensure that we can offer a more enjoyable experience for future stays.We are of course always at your disposal and would be delighted to welcome you back to our hotel or any other hotel in our Senator Hotels & Resorts chain. Yours sincerely,Francisco Meroño, GM Playadulce Hotel

Dear Guest,Thank you for this review about your recent stay.We are glad to hear that you found our hotel clean and appreciated the room comfort. However, we regret to learn that you were disturbed by the noise from the children's club and experienced issues with the Wi-Fi during your stay. Our children's club activities are designed to provide entertainment for our younger guests, and we understand that it may not be ideal for all guests. We will take your feedback into consideration for future improvements. As for the Wi-Fi, we apologize for the inconvenience and assure you that our team is constantly working to maintain and improve our internet services.We look forward to welcoming you very soon.Yours sincerely,Francisco Meroño, GM Hotel Playadulce

Cher Kamel,Nous vous remercions pour ce retour très positif.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous.Nous transmettons votre compliment à notre équipe.Au plaisir de vous accueillir à nouveau très bientôt,Francisco Meroño, GM. Playadulce Hotel

Estimado Vicente,Gracias por tomarse el tiempo de compartir su experiencia con nosotros en esta plataforma.Nos alegra saber que disfrutó de nuestras habitaciones amplias y luminosas, así como de la comodidad de nuestras camas. Trabajamos continuamente para ofrecer a nuestros huéspedes un descanso de calidad.Lamentamos mucho que haya tenido problemas con el aire acondicionado y el olor desagradable. Agradecemos su comentario al respecto y nos gustaría informarle que nuestro equipo de mantenimiento revisa y soluciona este tipo de incidencias de manera regular. No obstante, en su próxima visita, no dude en comunicar cualquier inconveniente al personal de recepción, quienes estarán encantados de ayudarle a resolver cualquier problema que pueda surgir durante su estancia.Esperamos volver a recibirle en otra ocasión para ofrecerle una estancia del todo positiva. Saludos cordiales,Francisco Meroño, Gerente Hotel Playadulce