Lobby
Check availability

Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2577 Whiskey Rd, Aiken, SC

Reviews

8.0

Very Good

Rating 10 - Excellent. 84 out of 171 reviews" "
Rating 8 - Good. 36 out of 171 reviews" "
Rating 6 - Okay. 26 out of 171 reviews" "
Rating 4 - Poor. 11 out of 171 reviews" "
Rating 2 - Terrible. 14 out of 171 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Disliked: Staff & service, property conditions & facilities
Multiple times the key card stopped working which was really frustrating.
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the masters
Stayed 1 night in Apr 2024

6/10 Okay

David

Shower area not good. Needs upgraded
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Paige, Morrison

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was clean and looked recently updated. The check in was great, the staff was friendly. The beds were comfortable and the sheets were surprisingly soft!
Stayed 1 night in Mar 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have checked in twice recently, and the gentleman helping me is always so friendly, upbeat, and super nice. I come back because i know I'll get great service.
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 6 nights in Feb 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and comfy
Stayed 3 nights in Feb 2024

10/10 Excellent

Doris, Rock Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at a lot of Quality Inn’s. Some are nice and some are not so nice. This one was very nice. The beds were comfortable and the rooms were very comfortable and clean. The check-in was easy and Luke, I think that was his name, was very pleasant. The area that it was in was around all types of restaurants in a Walmart was about a five minute drive.
Stayed 1 night in Feb 2024

8/10 Good

Derek

Stayed 3 nights in Feb 2024

10/10 Excellent

Rex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jan 2024

8/10 Good

Corneshea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was gr8
Stayed 2 nights in Jan 2024

2/10 Terrible

Andrea

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check In or NOT to Check In?
I had stayed here previously with no issues. This time, too many issues. First they had to double check that my room was clean. Then the bathroom was ok, missing towel bars. When I came back to my room on my 2nd night, my bags had been gone through. I know this as my bag and toiletry bag was fully closed, velcro and all, even though I had left it open. I went to the front desk & finally had someone explain what was going on. Seems they did NOT check me in the 1st night, they thought my room was vacant & removed all my items & put them behind the front desk. They later realized their error and put the items back. Will not be staying here again - and will not recommend
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Business traveler, Traveled with partner
Liked: Cleanliness
Very clean. Great service
Stayed 1 night in Jan 2024

10/10 Excellent

Butch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lawrence

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
no tv remote, staff had to look in 5 other rooms, some bugs
Stayed 1 night in Dec 2023

10/10 Excellent

Manasseh

Stayed 1 night in Dec 2023

4/10 Poor

Grace

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
one night stay
The stay was ok. The bed had one bottom sheet, no top sheet. Breakfast cold eggs, and not many choices. The room was quiet.
Stayed 1 night in Nov 2023

4/10 Poor

Hannah

Disliked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

Alexis

Stayed 4 nights in Nov 2023

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start? There was no front desk attendant. I was left sitting in the lobby ringing the bell and calling for a half an hour before someone came in. I received the wrong room keys. The bathroom shower grab bar had been ripped out of the tub. Morning breakfast was rubber and there was a crazy lady in the lobby talking to the TV. Could not get out of there fast enough.
Stayed 1 night in Nov 2023

6/10 Okay

Crystal

Traveled with family
Liked: Room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Telaya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property I would stay there again
Stayed 1 night in Oct 2023

6/10 Okay

Mark

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Rooms clean and safe. Will recommend during masters.
Stayed 1 night in May 2023

8/10 Good

Amanda, Crest Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the staff was very friendly. Downside was there was almost no toilet paper (had to go aske for some), no Kleenex (empty container), ice machine broken (staff said it was getting fixed next day), and there was a cockroach in the back of the building both nights we came in the back door (closer to our room. I did enjoy my stay for the little time I was there.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it a four star on the cleanliness only because the room smelled like cigarette smoke
Stayed 1 night in Sep 2023

8/10 Good

Damon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice upgraded Quality Inn that was clean. Just what we needed for the night.
Stayed 1 night in Sep 2023

6/10 Okay

Roberto A.

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was not worth my time, did not even had cream for the coffee. The place does not smell clean and although it looks like they have made some renovation they need to keep the place clean. Lots of restaurants and stores close by. I stayed 3 nights and they did not come to clean the room at all during that time. Will not go back and will not recommend it either.
Stayed 3 nights in Sep 2023

8/10 Good

Pat

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Martyn

Stayed 1 night in Sep 2023

8/10 Good

Jeffrey

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall: OK
The only issue I had was with the stench of marijuana every night. It would deep from the hallway in to my room.
Stayed 3 nights in Sep 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dirty!
Room was dirty upon arrival. We did not stay there. Found another hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff members I interacted with were friendly and helpful. The hotel was clean and comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Aug 2023

4/10 Poor

Chelsea

Hair all over the bathroom and in both beds. A/c leaks and drenched the floor. The best part- roaches. Also 7 kids running up and down the hall for 4 hours banging on everyone’s doors.
Stayed 2 nights in Aug 2023

8/10 Good

Carolyn, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I traveled from Jacksonville, FL and stayed here on 8/18/2023-8/20/2023 for a family get gathering. The staff was very helpful and friendly. Our room was great. My only concern was there was no elevator available, so we had to climb stairs. I would recommended this hotel to others but I personally would not revisit because of the lack of an elevator. I have serious back issues such as a fusion and walking up and down the stairs can cause me pain.
Stayed 2 nights in Aug 2023

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Barb

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled of smoke. The carpet floors were damp. My slippers were sticky on the tile after walking on the damp carpet. There was a huge water stain above the shower. The elevator and ice machine was out of service. Breakfast only had waffles, fruit, cereal, and yogurt. We will never stay here again!
Stayed 1 night in Aug 2023

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Edison

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was easy on the eyes. Beds were comfortable and Target right next to the hotel was convenient.
Stayed 1 night in Aug 2023

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and well worth the cost
Stayed 1 night in Aug 2023

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are nicely appointed.
Stayed 3 nights in Aug 2023

6/10 Okay

Sujan

Business traveler, Traveled with family
Liked: Staff & service
Our hotel room was totally fine, but the common areas needed more attention. Awful odor in the common areas, needed to be changed to a different room because toilet was broken and phone did not work (phone also did not work in the second room, so could not reach main desk); ice machine was broken ---very challenging given it was nearly 100 degrees and humid. Staff was friendly, helpful and responsive. I greatly appreciated that there were MANY restaurants to choose from in the area and the location was VERY convenient. Room was clean.
Stayed 6 nights in Jul 2023

10/10 Excellent

Ronald

Stayed 1 night in Aug 2023

2/10 Terrible

Christopher

Lack of staffing and perversions
Stayed 2 nights in Jul 2023

6/10 Okay

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not much of a breakfast selection.
Stayed 1 night in Jul 2023