View from property
Check availability

Reviews of The Originals Boutique, Hôtel Terminus

3 out of 5
The Originals Boutique, Hôtel Terminus
avenue Alphonse Baudin, 19, Bourg-en-Bresse, Auvergne-Rhone-Alpes

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 179 reviews" "
Rating 8 - Good. 74 out of 179 reviews" "
Rating 6 - Okay. 18 out of 179 reviews" "
Rating 4 - Poor. 7 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Timothy

Business traveler
Disliked: Staff & service
When I ring up about a late check out for Wednesday 5th April at 16:00 for your colleague tells me it's for free of charge, I expect this for my and my other colleague, but when we arrive at the hotel and we get told it's going to cost €80 each this is absolutely un acceptable and the excuse was 'my collogue enquired AFTER your rung'. Absolutely not good at all.
Stayed 1 night in Apr 2023
Response from emmanuel on May 11, 2023
Dear TimothyAfter 16:00 we cannot clean up the room so you can understand the late chech out is charged.If you just need to leave your luggage at the front desk it's absolutely free.Sincerelyemmanuel delepineHotel manager

10/10 Excellent

Carolyn

Stayed 1 night in Mar 2023
Response from emmanuel on Apr 4, 2023
Un très grand merci

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from L'équipe de réception on Jan 15, 2023
Bonjour,merci pour votre avis !Au plaisir de vous accueillir pour un prochain séjour,La réception

8/10 Good

james

Stayed 1 night in Jul 2022
Response from emmanuel on Jul 18, 2022
Merci

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely quirky hotel with beautiful features. Big room and spacious bathroom. Great breakfast.
Stayed 1 night in Sep 2021
Response from Emmanuel on Sep 15, 2021
Thanks a lot for your lovely review Sincerely

4/10 Poor

Lisa

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Worn and Weathered.
Worn and weathered, this hotel has seen better days. It is, however, seconds from the train station and has a beautiful yard. The room was overwhelmingly hot and there was no way to adjust it, so the window was open all night. The noise on the street was disturbing.
Stayed 1 night in Feb 2020
Response from emmanuel on Mar 5, 2020
We try to keep the traditional old fashionned atmosphere but unfortunatly you concidere it as worn ans weathered style. Sorry for that ! Sincerely

10/10 Excellent

Keiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room. Spacious. Very friendly staff
Stayed 1 night in Dec 2019
Response from Emmanuel on Dec 29, 2019
Thanks for your nice review ! SIncerely All the staff

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from emmanue on Sep 2, 2019
merci beaucoup

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Emmanuel on Aug 17, 2019
Merci beaucoup Au plaisir de vous recevoir à nouveau Cordialement

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good-quality medium-priced hotel near the station
A good, efficient and comfortable hotel close to the station and within reasonable walking distance from the centre of Bourg.
Stayed 1 night in May 2019
Response from emmanuel on May 28, 2019
thanks for your review

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service. Made us feel very welcoming even on a very late arrival. After 10pm. Organised diner at the nearby chin. Restaurant. Save Parking in the Hotel Garage. Definitely pencilled in for a resting place on our next road trip to Italy.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
This is a great place to stay if you're arriving and leaving by train but unfortunately is a fair walk from main town. The hotel must have been spectacular in its heyday with a lovely big garden at the back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel full of class and character
A characterful vintage hotel that oozes charm. The room we had was very large and the ensuite huge. There is a very pleasant garden park at the rear of the hotel with a terrace bar. The staff were extremely pleasant and gave us a good guide to the town when we arrived. There is adequate paid parking on the street outside the hotel, it is quite quiet and we felt it was safe. The hotel is very convenient for the railway station and the town centre is 10 minutes walk through the old streets.

8/10 Good

Bob John, Essex England.

Liked: Cleanliness, room comfort
Good hotel in the right place.
I have used this hotel before and will do so again if I am in the area. The one downside was the shortage of staff during the breakfast service (just one person). As a result, I found the Reception unattended when I came to go out for the day and was unable to leave my key behind (I have suffered a burglary in another hotel through leaving my room key unattended) as a result my room was not serviced that day.

10/10 Excellent

Guylaine

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from emmanuel on Dec 8, 2023
Merci bcp

10/10 Excellent

Lucie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A côté de la gare
Hôtel très bien situé à 2 pas de la gare. Chambre grande et literie confortable. Petit déjeuner correct
Stayed 1 night in Nov 2023
Response from emmanuel on Nov 22, 2023
Merci pour votre retour d'expérience.Au plaisir de vous recevoir à nouveau

8/10 Good

Emmanuel

Stayed 1 night in Nov 2023
Response from emmanuel on Nov 22, 2023
Merci

6/10 Okay

Nathalie

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from emmanuel on Nov 22, 2023
Merci

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Great entourage
Stayed 1 night in Aug 2023

10/10 Excellent

Dominique

Stayed 1 night in Jul 2023
Response from emmanuel on Aug 2, 2023
Un très grand merci à vous

2/10 Terrible

Patrick

Stayed 2 nights in Jul 2023
Response from emmanuel on Jul 28, 2023
BonjourVous semblez ne pas avoir séjourné chez nous et il nous est difficile de commenter l'avis exprimé.CordialementEmmanuel DELEPINEDirecteur

8/10 Good

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from emmanuel on Aug 2, 2023
Merci beaucoup d'avoir pris le temps de nous transmettre votre retour d'expérience

10/10 Excellent

Rémy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel plein de charme.
Accueil très agréable. Accès à un très joli parc. Chambre avec vue sur ce parc. Magnifique hall d'accueil art nouveau.
Stayed 1 night in Jul 2023
Response from emmanuel on Aug 2, 2023
Nous sommes ravis que le charme de l'ancien vous ait plu.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel. Gode senge. Aircon.
Positiv oplevelse. Hyggeligt med fin park på bagsiden og god Fransk restaurant som nabo. Lille bar på hotellet, betjenes af receptionen. Værelset var rummeligt med aircon. Savnede lidt æg og frugt til morgenmaden, som ellers var fin.
Stayed 1 night in Jul 2023
Response from emmanuel on Aug 2, 2023
Thanks a lot

10/10 Excellent

Rainer

Stayed 1 night in Jun 2023
Response from emmanuel on Aug 30, 2023
Merci beaucoup

10/10 Excellent

Tina

Stayed 1 night in Jul 2023
Response from emmanuel on Jul 12, 2023
BonjourRavi d'apprendre que vous avez apprécié votre séjour chez nous.Cordialement

6/10 Okay

MARIE-FRANCE

Stayed 1 night in Jun 2023
Response from emmanuel on Jul 12, 2023
BonjourMerci pour votre d'expérience

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très spacieuse et fonctionnelle. Malgré la proximité de la gare, l'endroit est paisible. Cet hôtel a beaucoup de charme.
Stayed 1 night in May 2023
Response from emmanuel on Jul 12, 2023
BonjourNous sommes très heureux d'apprendre que vous séjour c'est très bien déroulé.Cordialement

10/10 Excellent

Astrid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from emmanuel on May 11, 2023
Un très merci à vous

8/10 Good

Baudouin

Stayed 1 night in Apr 2023
Response from emmanuel on May 11, 2023
Merci beaucoup

10/10 Excellent

Pierre

Stayed 1 night in Apr 2023
Response from emmanuel on May 11, 2023
Merci à vous pour cet agréable retour

10/10 Excellent

michel

Stayed 1 night in Mar 2023
Response from emmanuel on Apr 4, 2023
Très content d'avoir répondu à vos attentes

10/10 Excellent

Chloé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from emmanuel on Apr 4, 2023
Merci pour votre retour d'expérience

10/10 Excellent

MF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Emmanuel on Mar 17, 2023
Un grand merci pour votre retour d'expérience

8/10 Good

Constance

Stayed 1 night in Feb 2023
Response from L'équipe de réception on Feb 6, 2023
Bonjour,merci beaucoup pour votre avis !Cordialement,

8/10 Good

jean-marc

Stayed 1 night in Dec 2022
Response from L'équipe de réception on Dec 14, 2022
BonjourMerci pour votre avis post séjourCordialement

10/10 Excellent

Veronique

Stayed 1 night in Dec 2022
Response from Emmanuel on Dec 9, 2022
Un très grand merci

8/10 Good

Sebastien

Stayed 1 night in Nov 2022
Response from Emmanuel on Dec 9, 2022
Merci

10/10 Excellent

xavier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Hôtel très bien 👍
Stayed 1 night in Nov 2022
Response from emmanuel on Dec 9, 2022
Merci beaucoup !

8/10 Good

ROXANE

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from emmanuel on Sep 22, 2022
Merci pour votre retour d'expérience

10/10 Excellent

Giles

Stayed 1 night in Sep 2022
Response from emmanuel on Sep 22, 2022
Nous sommes très heureux de lire que vous avez passé un très agréable séjour parmi nous.Cordialement

8/10 Good

Maria elda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from emmanuel on Sep 22, 2022
Merci beaucoup

10/10 Excellent

Zachary

Stayed 1 night in Jul 2022
Response from emmanuel on Aug 2, 2022
merci beaucoup pour cet avis

10/10 Excellent

SYLVIE

Stayed 1 night in Jul 2022
Response from emmanuel on Jul 19, 2022
Un très grand merci à vous

10/10 Excellent

Delphine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jul 2022
Response from emmanuel on Jul 18, 2022
Nous vous remercions très sincèrement

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from emmanuel on Jul 18, 2022
merci baucoup

10/10 Excellent

FREDERIC

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Original
Un cours sejour dans cet établissement plutôt original et dans son jus, pour les nostalgique des années folles. Mais avec tout le confort moderne.clim./literie etc... Personnel accueillant et propriété irréprochable...excellent rapport qualité/prix
Stayed 1 night in Jul 2022
Response from emmanuel on Jul 18, 2022
Un très grand pour ce commentaire qui va pleinement dans l'esprit que nous souhaitons donner à cet établissement

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Le petit-déjeuner à 11 € est cher vu le peu de choix Qu'une seule sorte de viennoiserie, un seul type de pain et de brioche Par exemple pas de salade de fruits
Stayed 2 nights in Jul 2022
Response from emmanuel on Jul 18, 2022
Bonjour Les fruits de saisons proposés (pomme banane kiwi orange abricots poires) ont remplacé la traditionnelle salade de fruits qui ne répondait plus aux attentes de nos clients

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from emmanuel on Jul 5, 2022
merci beaucoup