1 Bedroom Waterfront Apartment | View from room

Reviews of Peninsula Airlie Beach

5 out of 5
Peninsula Airlie Beach
144 Shingley Drive, Cannonvale, QLD

Reviews

9.2

Wonderful

Rating 10 - Excellent. 110 out of 162 reviews" "
Rating 8 - Good. 36 out of 162 reviews" "
Rating 6 - Okay. 10 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Fran & Paul were extrenely welcoming. We booked fit my birthday & for my parents visiting from UK. on arrival we were tild our room had been changed to Frans favourite apartment, Panorama. When we were shown into the apartment, all i can say is WOW! What a view, what an aoartment, bith absolutelt stunning! Fran had also ledt me a beautiful hamper of bubbles & cheese, crackers & nibbles, and on our beds a bar of tobelerone! Amazing managers, stunning apartment, we will definately be back!
Stayed 3 nights in Jan 2024
Response from Francine Tuddenham on Feb 10, 2024
Good evening Brenda,Thank you so much for taking the time to review our little piece of paradise, we truly appreciate your lovely comments and thank you so much for your kind words. It was our absolute pleasure to have you stay with us and to be able to help you in any way we could. We agree that the views and the sunsets are nothing short of spectacular. We are thrilled you enjoyed your stay with us, and we hope to welcome you back to Peninsula one day soon. Kind regards, Fran, Paul & the Peninsula Team.

10/10 Excellent

Antonio

Stayed 10 nights in Dec 2023
Response from Francine on Feb 10, 2024
Thankyou Antonio, We really appreciate you taking the time to review or lovely resort. Your feedback is very important us and we are thrilled you enjoyed your stay at Peninsula. We look forward to hopefully welcoming you back to Peninsula one day soon. Cheers, Fran, Paul & The Peninsula Team

10/10 Excellent

ANJU

Stayed 2 nights in Nov 2023
Response from Francine on Feb 10, 2024
Thank you for taking the time to review our Property Anju. We are pleased that you had a lovely time here. We do hope to see you back at Peninsula one day in the future. Kind regards,Fran, Paul & The Peninsula Team

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fran was amazing & made us feel very welcome. The rooms were spotless & we had everything we needed. Would’ve definitely stay again!
Stayed 2 nights in Aug 2023
Response from Manager Peninsua on Sep 7, 2023
Good afternoon Amanda, Thank you so much for your lovely review, we are thrilled you enjoyed your stay with us. We do look forward to welcoming you back to Peninsula one day soon. Kind regards, Francine

8/10 Good

Velu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was good. Felt safe and place was clean. Our unit had great views with a large balcony. Property was rated 5 star with a price to match. But the condition in our unit was not five star. Our bed in the master bedroom sank in the middle leaving me with a bad lower back pain. The ceiling with holes where the fans were moved should have been patched. The lounge furniture was old and therefore uncomfortable for tv viewing. The staff at reception (Paul & Francine) were excellent in their service.
Stayed 6 nights in Jun 2023
Response from Francine & Paul Managers on Jul 18, 2023
Good morning Velu, Thankyou for taking the time to write you review of Peninsula. We are very sorry you felt that the bed was not comfortable, we have advised the owner of the unit about your feed back and we will be replacing the mattress as a matter of urgency. With regards to the fans I did explain to you that the fans were installed the day prior to your arrival, and the holes have since been repaired. I do not understand your comment about the lounge though as no one has commented on this previously and to be honest the lounge is only 3 years old. We do appreciate your feed back as your comments are very important to us. We do hope you will come back to Peninsula one day in the future. Kind regards, Francine

8/10 Good

elizabeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful stay we had at the Peninsula! Fran and Paul could not do enough for our family to make us feel welcome and relaxed during our stay. They truly go above and beyond for you and are the best hosts. Can't wait to return to this beautiful spot!!!
Response from Francine on Feb 10, 2024
WOW, Thank you so much for taking the time to review our little piece of Paradise, Elizabeth. We are thrilled that you had a lovely time here. It was our absolute pleasure to help you in any way we could. We do hope to see you back at Peninsula one day in the future. Kind regards,Fran, Paul & The Peninsula Team

10/10 Excellent

Sudeep

Traveled with family
Liked: Cleanliness, room comfort
Seven Night Family Trip to Whitsunday islands!
Folks...If you plan to visit Airlie Beach/Whitsundays area, please consider staying at this beautiful hotel of an amazing couple! This is definitely 10/10 in every aspect! Thank you, Francine and Paul, for making our stay so memorable and fantastic. We made such a wise decision to stay there recently while visiting that area from the United States. What an astonishing view of mother nature! We truly loved it...What best it can be if you see so many Sea Turtles and rich marine life every day from the balcony of your room!! Thank you so much, Fran and Paul, for such a remarkable stay at your place. We genuinely appreciate your hospitality and kindness during our time at your place. My family (especially both my kids) will cherish all those memories, really. Best wishes to you and your family until we meet next!
Stayed 7 nights in Nov 2022
Response from Francine on Feb 10, 2024
WOW, Thank you so very much Sudeep for your amazing review, we are thrilled you had such a great time here at Peninsula. It was our absolute pleasure to help you and your beautiful family in any way we could. We are thrilled that you had the chance to experience the stunning Whitsundays and all the Peninsula has to offer. We look forward to welcoming you back to Peninsula in the future. Maybe one day we will meet up with you in your hometown. Hope you are all well. Kind regards, Paul and Francine Managers, Peninsula

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from Francine & Paul Managers on Sep 6, 2022
Good afternoon Brendan, Thank you for taking the time to review our property, we are thrilled you enjoyed your stay here with us. We hope to see you again in the future. Kind regards,

4/10 Poor

Ryan

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Wasent cleaned properly
Stayed 2 nights in Jun 2022
Response from Francine On -Site Manager on Jun 13, 2022
Good afternoon Ryan, I am sorry you found the apartment was not clean, I find this very strange given that when you arrived and were shown to your apartment you commented on how beautiful the unit was. I just wonder if this review has anything to do do with us having to contact you late at night regarding a noise complaint by other guests. Either way we do hope you had an enjoyable stay with us at Peninsula Kind regards, Fran & Paul Managers

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Fran and Paul were amazing. The apartment was 10 out of 10. We had such a great time!!
Stayed 5 nights in May 2022
Response from Manager on May 19, 2022
Good afternoon Julie, Thank you so very much for taking the time to write your lovely review, we do really appreciate your kind words. We are thrilled you had such an amazing time. We hope to welcome you back at Peninsula in the future. Kind regards, Francine & Paul.

4/10 Poor

Grzegorz

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Paid for different property and got completely different one (not included in photos that advertised that unit). Owner/manager created drama because we asked for baby cot. Something that suppose to be a pinnacle of our trip made me disappointed. Overall in my opinion not worth what they asking for… will never visit again.
Stayed 2 nights in Jan 2022
Response from Francine On -Site Manager on Feb 1, 2022
Good afternoon Grzegorz, As per our phone conversation this evening I am sorry you feel this way. As I explained, you booked your stay with us through an outside booking agent, you asked for a 3 bedroom apartment, so you were provided with a 3 bedroom apartment. I would like to ask you, if you don't book through us, how would I know what you were expecting? We have our way of doing things at Peninsula, and unfortunately because these do not suit you and Anna you chose to leave this type of review. We have walked people to their cars since we have started at Peninsula, we have offered to help carry luggage, we have walked guests to their room and showed them how our fob / security works and this has been a policy of Peninsula for the last 10 years that I know of, which most guests are grateful for. We like to explain to guests how things work. Unfortunately you are the first 2 guests who have ever had an issue with it. So my apologies that you did not enjoy your stay. Kind regards, Francine

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and position, loved it definitely will stay again
Stayed 4 nights in Jan 2022
Response from Francine On -Site Manager on Jan 17, 2022
Thank you so much for your review George, we are so pleased you had a nice time with us. We hope to welcome you back to Peninsula in the future. Kind regards, Paul and Francine Managers Peninsula

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
We were in apartment 34 and had the most amazing views. It felt like we were on a boat on the water with 180 degrees panorama views. The apartment was incredible too, the most spacious and opulent we've ever stayed in. It was a sheer joy and perfect for a honeymoon. So close to the heart of Airlie Beach with great shopping and dining. The hotel had a call button to bring a taxi promptly within 5 minutes generally and a one-way fare was only around $7-8 on average into town. Onsite management, Francine and her husband were the perfect hosts. So friendly and helpful which made our stay even more a pleasure. A honeymoon package greeted us in our apartment with champagne and various treats which was very kind. We would definitely return in a blink of an eye and recommend this accommodation to anybody looking for a very special place to stay in the heart of the Whitsundays!
Stayed 6 nights in Sep 2021
Response from Francine On -Site Manager on Jan 17, 2022
WOW, Thank you so very much Michelle for your amazing review, we are thrilled you had such a great time here at Peninsula. It was our absolute pleasure to help you and have you here to experience the stunning Whitsundays and all the Peninsula has to offer. We look forward to welcoming you back to Peninsula in the future. Kind regards, Paul and Francine Managers, Peninsula

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, room comfort
Beautiful units right on the water with the best views. The management team were just lovely & couldn’t be more helpful. Paul & Francine you do an amazing job. Thank you for a very enjoyable family holiday.
Stayed 5 nights in Nov 2021
Response from Francine on Dec 9, 2021
Good Morning Lisa, Thank you so much for your lovely review, We really do appreciate your feedback. We are thrilled you enjoyed your stay here at Peninsula and were very happy to help you in any way we could. We do hope to see you again in the future. Kind regards, Paul and Francine Managers

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
Response from Francine On -Site Manager on Oct 10, 2021
Thank you for taking the time to review our Property Michael. We are pleased that you had a lovely time here. We do hope to see you back at Peninsula one day in the future. Kind regards,

10/10 Excellent

Maciej

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious , clean , great Wi-Fi , nice personnel , stayed in many places in Airlie but we enjoyed this one the most . Definitely will stay there again , recommend it highly
Stayed 3 nights in Sep 2021
Response from Manager on Sep 24, 2021
Good evening Maciej, Thank you so very much for your wonderful review, we are so please you enjoyed your stay with us. We look forward to welcoming you back at Peninsula one day soon. Kind regards, Francine Peninsula

4/10 Poor

Gabrielle

Liked: Amenities
Stayed 3 nights in Jul 2021
Response from Francine on Feb 10, 2024
Good evening Gabrielle, I am not sure why you have given this low score; I am disappointed that you did not enjoy your stay at Peninsula. I would love to hear from you to see how we could have helped make your stay better. Kind regards, Francine

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the view from our apartment. Quiet peaceful and truely amazing place to be in. Fran the manager was amazing,nothing was a bother and very helpful in all aspects. Quiet sad to leave but definitely will be back. Thanks for a great stay.
Stayed 4 nights in Jul 2021
Response from Fran on Jul 15, 2021
Thank you so much for your lovely review, I really appreciate your kind words. We are so pleased you had a wonderful time and enjoyed your apartment. We do hope you will come back very soon. We look forward to seeing you again at Peninsula Kind regards, Francine

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Huge apartment, ideal for families however not much around in terms of food or entertainment. Needed attention to detail when it came to cleaning as we had to wash pillow cases ourselves before use and other general wiping etc
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment overlooked the Marina it was great, local cockatoos visited daily to be hand fed, the apartment fittings were of a high standard.
Stayed 3 nights in Apr 2021

8/10 Good

Wayne

Traveled with group
Liked: Cleanliness, room comfort
Would stay agan
Great location and beautiful venue Seriously need to improve their reception and customer service
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was immense, with a beautiful view from the balcony. Very clean and well-equipped. Definitely looking forward to coming back to the same unit with more members of the family.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved everything about this property. The views were amazing and the apartment beautiful. We will definitely be back.
Stayed 5 nights in Feb 2021

6/10 Okay

Verified traveler

We stayed in the penthouse which we obviously had some expectations. View was amazing. The rooms needed some love, some appliances wouldn’t work including lights. Tv had a big line through it.
Stayed 4 nights in Feb 2021

10/10 Excellent

Caroline

Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A clean spacious modern apartment with fantastic ocean views. This quiet relaxing location would be ideal for any family looking for a premium Whitsunday getaway. Big thanks to managers for fulfilling our bedding requests. Highly recommended.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great spot and great unit it was easy to get to around to places from there
Stayed 7 nights in Dec 2020
Response from manager on Dec 22, 2020
Thank you for taking the time to review us. I'm glad that you enjoyed your stay

10/10 Excellent

Sue, Sunshine Coast

Fabulous views, great location, spotlessly clean and very comfortable. Well appointed. Was as depicted in the website photos. Highly recommended
Stayed 7 nights in Nov 2020
Response from manager on Dec 22, 2020
I remember you thank you for the kind review. Happy you enjoyed Airlie Beach. Come back soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
Response from manager on Dec 22, 2020
thank you for the review score

8/10 Good

Tara

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020
Response from manager on Dec 22, 2020
thank you for the score. Please visit us again

8/10 Good

Traveler, North queensland

Traveled with family
The property had an amazing view. Bed was comfy. Lovely board walk next to property
Stayed 3 nights in Sep 2020
Response from Manager on Oct 9, 2020
Good Morning, Thank you for your positive feedback, we hope that you travel here again soon. Regards Peninsula

10/10 Excellent

Karl, Gold Coast

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was very well kept, apartment was amazing, friendly manager upon arrival... highly recommended
Stayed 3 nights in Sep 2020
Response from Manager on Oct 4, 2020
Good Morning Karl, Thank you for taking the time to review us. We are very pleased you enjoyed your stay with us, and found the property enjoyable. We appreciate this feedback, and are delighted that your expectations were met and recommend us! Hope to see you again on your next adventures to tghis wonderful location in the Whitsundays.

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, room comfort
Beautiful spot and nice hotel!
Stayed 1 night in Sep 2020
Response from Manager on Oct 4, 2020
Thank you Carla for your photos and review of our hotel. We are pleased you had a positive experience, and hope to see you again on your next adventures to this lovely location in the Whitsundays.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, room comfort
Amazing views room and service
Stayed 3 nights in Sep 2020
Response from Manager on Oct 4, 2020
Good Morning Scott, Thank you kindly for taking the time out to review us. We are very pleased you enjoyed your stay with us, and your expectations were met on your visit Hope to see you again on your next visit,

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2020
Response from Manager on Oct 4, 2020
Thank you for your review,

8/10 Good

Teen, Queensland

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful setting with stunning views of Shute Harbour - very relaxing setting
Stayed 5 nights in Sep 2020
Response from Manager on Sep 23, 2020
Good Afternoon, Thank you kindly for taking the time to rate your experience with us. We are very pleased you enjoyed your stay and found it relaxing. We are very blessed to have the views of this special location and get to have visitors that find it as equally beautiful. Hope to see you again on your next visit to this spectacular location in the Whitsundays. Regards Peninsula

10/10 Excellent

Jeremy, Brisbane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing & well-appointed property in a great location. The only let-down was the pool. The kids didn't seem to care but as adults we wouldn't spend all day down there - it's almost a plunge pool compared to the rest of the complex.
Stayed 3 nights in Sep 2020
Response from Manager on Sep 16, 2020
Thank you Jeremy for your positive feedback, we are pleased you enjoyed your stay with us. Hope to see you again on your next visit to this lovely part of the Whitsundays. Regards Peninsula

10/10 Excellent

Jeff, Melbourne

Traveled with partner
Liked: Cleanliness, amenities
Wow! I have stayed in thousands of places around the world but this was amazing!
Stayed 7 nights in Jul 2020
Response from Manager on Sep 16, 2020
Thank you kindly for your lovely review, we are very pleased you enjoyed your stay with us, and hope to see you again on your next visit to this lovely part of the Whitsundays. Regards Peninsula

10/10 Excellent

Josh, Brisbane

Traveled with family
Liked: Cleanliness, amenities
Our apartment was excellent with a perfect outlook.
Stayed 5 nights in Jun 2020
Response from Manager on Jul 4, 2020
Good Morning Josh, Thank you kindly for taking the time to review us. Thank you for choosing to stay at our fabulous location. Hope to see you again on your next travels to Airlie Beach.

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020
Response from Manager on Jul 4, 2020
Thank you for your review.

4/10 Poor

Chris, Gold Coast

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Thanks manager for free upgrade for us to penthouse room! But we found a big dead beetle body on the small living room window ledge. The worst thing is master bedroom sheet had lots of black moldy spots around size of 40cm x 40cm on it and couldn’t be wiped off( We have taken pictures for that). Room looks quite new, but we couldn’t see through the walls or the floor. If you tick this property, you must be careful using this property which you may have unexpected surcharge from management such as plumber fee.
Stayed 1 night in Jun 2020
Response from Manager on Jun 24, 2020
Morning Chris, I expected that you would write a negative review, which did not reflect your over all stay had you also put in the details surrounding the plumbers fee. We had a guest phone us to say water was dripping out of her en suite bathroom,in the unit below. When we went to investigate you were on the balcony with family, and left small children in the bathroom without proper supervision, and flooded the bathroom. You can't expect not to get a bill for the damage caused. Regards Peninsula

10/10 Excellent

Michael, Mackay

Traveled with partner
Liked: Cleanliness
Stunning! 5 star. Amazing view! Will definitely stay here again
Stayed 1 night in Jun 2020
Response from Manager on Jun 26, 2020
Thank you Michael for your review, it was a pleasure having you, please do come again on your next visit to Airlie Beach. Regards Peninsula

10/10 Excellent

Chris, Gold Coast

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
It’s worthy to have a million dollars ocean view! Don’t miss this.
Stayed 2 nights in Jun 2020
Response from Manager on Jun 26, 2020
Thank you Chris for your review, we hope that you visit us again on your next visit. Regards Peninsula

10/10 Excellent

Demetry

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2020
Response from Manager on Jun 15, 2020
Good Afternoon, Thank you for review, much appreciated. Regards Peninsula

10/10 Excellent

Reddy

Traveled with family and small children
Liked: Cleanliness, amenities
Gives at home feel and great interiors..great views
Stayed 2 nights in Feb 2020
Response from Guest Services Team on Feb 17, 2020
Thank you for your comments, we are delighted you enjoyed your stay. We hope to welcome you back again in the future.

10/10 Excellent

Donald C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation was excellent. I would definitely recommend it to anyone and would stay again on my next visit.
Stayed 3 nights in Jan 2020
Response from Ally on Jan 17, 2020
Thank you for the lovely review and hope to see you again one day!

8/10 Good

Bi, Melbourne

Traveled with family and small children
Liked: Cleanliness, amenities
We liked the view and the location. The rooms were cleaned. The only problem we had was with a leaking toilet. The receptionist was very nice and helpful and overall we had a very pleasant stay.
Stayed 5 nights in Dec 2019
Response from Ally on Dec 16, 2019
Thank you for your review and hope to see you next time you stay in Airlie Beach.

10/10 Excellent

Tara

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
lovely night away
Such a gorgeous spot! Beautiful unit!
Stayed 1 night in Dec 2019
Response from Ally on Dec 10, 2019
Thank you for your review and positive experience, hope to see you again soon!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Great views, clean property, great information from the host. Location was great lots to do. Highlight of our trip back to Sydney.
Stayed 3 nights in Nov 2019
Response from Guest Services on Dec 4, 2019
Thank you for the positive feed back and hope to have you stay with us again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, modern property with plenty of room. Highly recommended.
Stayed 4 nights in Nov 2019
Response from Ally on Nov 26, 2019
Thank you for you positive response and look forward to having you stay with us in the future.