Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Couplesby Lesley from Vanouver,BC
Beautiful resortPosted Mar 15, 2014
Pros: The beautiful setting and the comfortable bungalows
Location: Fairly isolated but you can bus into town or rent a scooter to visit Aitutaki. Snorkeling, fishing, boat tours are available.
Our beach front bungalow was steps from the ocean's edge. The accommodation was excellent with very clean air conditioned rooms and a fabulous outdoor shower. Every bungalow had it's own deck and chairs, eliminating the need to rush to the beach in the morning to get a seat. The beach bar was the only open restaurant as we were there in the off-season when it wasn't busy but there was no problem getting a seat anytime we wanted to grab a bite or have a drink. The food was very good - loved the fish and chips! Service overall was good and the staff was friendly and helpful. We would highly recommend this resort and hope to return one day.
for Couplesby David from Canberra
Desert IslandPosted Mar 13, 2014
Pros: The location, the surrounding environment
Cons: A little extra customer focus and some capital investment
Location: The location is the lagoon - there is nothing else near by
Following a relatively disappointing experience in Rarotonga staying at Aitutaki was a delight. It not only showed the natural beauty of the Cook Islands but also demonstrated that a quality resort experience was also possible. Aitutaki is a bit off the beaten track but well worth the visit. The Aitutaki Lagoon Resort and Spa is very pleasant although starting to show its age - the equipment and amenities were acceptable but some items were probably overdue for replacement. The resort staff are amiable and largely helpful. Given the understandable challenges of transporting fresh food to a small island in the middle of the Pacific, the quality of the food was good. The menu was limited but the chef's were able to deliver an interesting variety - although you eventually get tired of eating "game fish" which largely means Tuna. The drinks menu was not particularly interesting - a very limited selection of wine (strange given its links with New Zealand) and even less so for the beer. Given that the accommodation prices were relatively high (for the Pacific) it was disappointing that the resort would charge $25 for a 5km lift into town, or $39 for a paperback book etc? But overall, the stay was a pleasant experience.
for Everyoneby Bethany from London
ParadisePosted Mar 9, 2014
Words can't quite explain just how incredible Aitutaki is, and this resort has to be the best in the area too. Full marks
Recommendedby TR from Auckland
ParadisePosted Nov 12, 2013 on Hotels.com
Fantastic stay, already planning our next trip.
for Everyoneby Sparkes100 from Tasmania
Fantastic location - decent hotel - would return!Posted Oct 18, 2013
Pros: Location, location, location. Space, privacy and welcoming attitude to our children (two).
Cons: Based on personal preferences - there is a lot of room for improvement overall, but it doesn't detract from the location.
Location: Do spend time doing trips out to the lagoon and other motus - the snorkelling is out of this world. Nearby food places are worth a visit.
Aitutaki is one of the most beautiful places in the world, and this resort owns the best location. The hotel itself is clean, well maintained and well equipped with water sport and beach gear. The rooms are spacious and comfortable, decor is okay. Restaurant meals are pretty basic by world standards, but we made a few really good menu choices and the rest of the time it was reasonable - it is a remote location after all. The pool is tiny, but the lagoon is massive and truly impressive! The staff are probably used to short stay guests, but they are really lovely, friendly and efficient. Elsewhere, am not sure this hotel would rate as highly as it is really expensive for what it is - but there is little alternative. We chose to concentrate on the location rather than on the shortfalls of the resort and had two amazing weeks here. We did look at some of the other hotels while in Aitutaki, and decided we would return to the Lagoon Resort and Spa if visiting the Cooks again.
for Couplesby Sarah from Auckland
Beautiful paradise destinationPosted Oct 6, 2013
We have just had the most relaxing and enjoyable time in Aitutaki and the lagoon resort. Everything about our experience is recommended. The staff were very friendly and welcoming and the accommodation delightful. As for the location and the views from our room - spectacular. There are not many places on earth where you can sit out front in a hammock, sipping cocktails and watching the fish in the beautiful blue lagoon. So easy to relax there and so good to feel safe swimming in the lagoon.
Recommendedby Jan and Martin from Perth WA
Posted Sep 19, 2013 on Hotels.com
Idealic! What a location, we didn't want to leave. The staff were wonderful in every aspect.
for Couplesby A verified traveler from Canada
Fabulous view, but everything comes at a pricePosted Sep 16, 2013 on Hotels.com
The resort is on it's own private island, overlooking the Aitutaki lagoon. I would say the view is probably the best as I have stayed on the west side of the main island before. The lagoon on the west side is smaller in depth if you are looking at it from the shore. However, the lagoon at ALRS goes onto the horizon and "changes color" throughout the day depending on the tides. Therefore, you would not be looking at the same view. Service was ok in general. Staff at reception does not seemed to care. Although when approached with questions, they will deliver what is asked. Food wise - no comment as we spent our time at local cafes/restaurants. Breakfast had a good selection. We were a bit surprised that we had to pay extra for late check out given the low occupancy rate we saw, and the price we had already paid. In addition, there was the airport/resort per person transfer fee that has gone up since the time I did my research.
for Couplesby Son from Sydney, AUS
Stunning resortPosted Sep 16, 2013 on Hotels.com
Stayed just for a single night at this resort in one of the regular Beach Bungalows on our short visit to Aitutaki from Rarotonga, and was blown away by the beauty of the location and the overall resort. I've never been anywhere like it. The room was nicely presented, inviting and very clean. The outdoor showers in the room were awesome (for this climate)! Service was great and friendly, with good food and dining options. All the staff were relaxed but very helpful and would be happy to help with special requests or just have a friendly chat. We had perfect sunny weather for our cruise around the lagoon. Wonderful stay, wish it had been for a week!
for Couplesby dirkadirka from Australia
Pure ParadisePosted Sep 15, 2013 on Hotels.com
Loved our stay, absolute paradise!!!