Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker

Reviews of Séjours & Affaires Aix-en-Provence Mirabeau

Séjours & Affaires Aix-en-Provence Mirabeau
615 Avenue Wolfgang Amadeus Mozart, Aix-en-Provence, Bouches-du-Rhone

Reviews

8.0

Very Good

Rating 10 - Excellent. 91 out of 292 reviews" "
Rating 8 - Good. 124 out of 292 reviews" "
Rating 6 - Okay. 50 out of 292 reviews" "
Rating 4 - Poor. 18 out of 292 reviews" "
Rating 2 - Terrible. 9 out of 292 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Liked: Cleanliness
Large bedroom, very poor en-suite bathroom
I had a pleasant four-day stay in Aix. The large bedroom and kitchen facilities were fine but the en-suite bathroom was the worst I have experienced. The w.c. was so close to the door that it was impossible to close the door while sitting on the w.c. The large water heater was above the w.c. and dangerously low so that I frequently banged my head on it. The shower was squeezed into the corner and the shower curtain was fitted so that it was impossible to have a shower and prevent water falling on the floor.
Stayed 4 nights in Oct 2023

6/10 Okay

Verified traveler

Tiny Home Away from Home, You Make Bed/Coffee etc.
Rather beat up & not especially clean mini studio in an excellent location, steps away from bus station, train station, the Rotonde, & sidewalk restaurants. Pros: good water pressure, hot water, dual elevators, clean linens, plenty of outlets, good WiFi. Cons: dirty kitchen, some desk staff unfriendly, dusty, funky microwave, some street noise.
Stayed 5 nights in Sep 2023

8/10 Good

Rubin

Stayed 5 nights in Sep 2023

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 3 nights in Jun 2023

8/10 Good

ivy

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Like the quiet and convenient location to restaurants and tourist areas. Room is clean. Shower is strong and hot. Air conditioning is strong. Kitchenette is handy but have to cleanup before leaving. Also have to dump our own trash at the end of the stay. No thrill budget apartment hotel is acceptable for the price. No hairdryer in room, have to ask at reception. Have to pay for extra towels. Bathroom is very small.
Stayed 3 nights in Jun 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, room comfort
A Disappointing stay
The room is small and the bathroom is even smaller. Everything is aging badly; room cleanliness is terrible. We stayed for 6 nights and are provided 2 bath towels, 2 small towels with no cleaning in between. Had to request 1 full cleaning for 36 Euros extra; surprisingly when we return to the room after a long day trip the room had a strong urine smell. The receptionist promised a redo in the next morning for the bathroom but it never happened. Did not even say sorry, we have met 3 different staffs for the 6 nights there, the gentleman was ok, but the two ladies seemed do not know how to smile!!!
Stayed 6 nights in Jun 2023

8/10 Good

Heather

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2023

6/10 Okay

Darlene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower was ridiculous, water everywhere. The front desk staff where unpleasant. No food option in building. Unhoused person sleeping in the lobby.
Stayed 5 nights in May 2023

8/10 Good

Yolande

Stayed 3 nights in Sep 2022

2/10 Terrible

Adrian

Disliked: Cleanliness, room comfort
Stayed 4 nights in May 2022

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness
Good budget accommodation
The room was basic but clean and provided what we needed. The location was perfect - just off the town centre, but quiet.
Stayed 4 nights in Apr 2022

8/10 Good

HOLLY

Liked: Cleanliness, amenities, property conditions & facilities
liked--well stocked kitchenette, good location not like--heating is controlled by the building managers and can be too warm if you are not used to heating your home to that temperature, unable to cool individual rooms during the winter unless you open the balcony door; cigarette smoke from neighbors
Stayed 19 nights in Mar 2022

6/10 Okay

Sean

Business traveler
Disliked: Cleanliness
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in Nov 2020

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, room comfort
Everything as described
It was a relaxing stay, the staffs were extremely friendly and helpful! Room was very clean. Even though I had a room facing the Main Street it was fairly quite at night. Very pleasant stay.
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, air conditioning plus just far away from the old Aix so it was quitte at night. Close to shopping and grocery stores.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location near to bus station and to tourist office
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the kitchenette and the size of the room. The location is very handy to the bus station and not too far from the old town. I would certainly stay here again. The only drawback is the size of the bathroom and where the shower is situated - it is very "cosy".
Stayed 3 nights in Sep 2019

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager was very nice with helping resolve my reservation problem. The hotel has a great location. The room is very clean, great price quality ration.
Stayed 3 nights in Aug 2019
Response from Nicolas on Sep 6, 2019
Dear Dina, Thank you for sharing your experience. All the staff hope to see you again when you come back in Aix en Provene. Best regards.

8/10 Good

PY AMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Convenient location in Aix-en-Provence with a supermarket close by. 5 minute walk to the tourism centre and the town. We went during summer and the aircon was fantastic. The small kitchenette made it easy to prepare light meals. Room is a tad small and so is the shower. But for the price and convenience, it was not a problem. We would recommend!
Stayed 3 nights in Aug 2019
Response from Nicolas on Aug 14, 2019
Dear PY AMY, Thank you for sharing your experience. We love to know that our guests are happy in our residence. We hope to see you again. Best regards.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but small rooms, kitchen is not fully equipped
Stayed 14 nights in Jul 2019
Response from Nicolas on Aug 29, 2019
Hello, Thank you for sharing you review. We are happy to see that you enjoyed your stay. We hope to see you soon. Best regards.

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Location perfect Staff nice Short of car park Room key uncomfortable
Stayed 12 nights in Jul 2019
Response from Nicolas on Aug 29, 2019
Hello, Thanks for sharing your experience with us. Best regards.

8/10 Good

ANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and a fair price.
Stayed 3 nights in Jul 2019
Response from Nicolas on Aug 14, 2019
Dear Ana, Thank you for this review. We hope to see you soon in our residence. Best regards.

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019
Response from Nicolas on Aug 14, 2019
Thank you for your comment. Best regards.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't realise that I had booked the property on a holiday, it was only by chance I checked my emails and found out that the reception would be closed early that day, I should have been told when I booked.
Stayed 3 nights in Jun 2019
Response from Nicolas on Aug 14, 2019
Dear Guest, Thank you for sharing your experience with us. All the information about your stay are sent straight after you make the booking. We are happy to see that you enjoyed your stay in our residence. Best regards

8/10 Good

AK

Traveled with group
Liked: Staff & service
good bed, good kitchen, good place but no heater and cleaning room with payment.
Stayed 3 nights in May 2019
Response from Nicolas on May 20, 2019
Dear Guest, Thank you for your comment, there is heater in all of our apartment. Best regards.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. Both times I found the property very clean. The location is superb. While not “fancy” everything is comfortable. We love the kitchenette and being able to make coffee in the room as well as store snacks in the refrigerator. There are even a stove top.
Stayed 6 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
This hotel is for just sleep and go. The refregirator smells Asian food.
Stayed 4 nights in Oct 2018
Response from Carine CHEVALLIER - Manager on Nov 22, 2018
Dear Guest, we thank you for choosing our residence for your stay in Aix-en-Provence and sharing your experience. We are sincerely sorry that your feeling did not meet your expectations regarding the residence. The satisfaction and the well-being of our guests is the most important for us, be sure that it is a huge disappointment to read that you could not enjoy the experience that we work every day to offer to the guests who give us the honor of staying with us. We hope to have the pleasure to welcome you back soon in our residence, Best regards,

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money in heart of Aix
Good stay for the price in a very central and lively area of Aix. Updated rooms, but washroom was small and it had a hot water heater in it that was right above the toilet. I was a slow learner and hit my head on the hot water heater a few times before adjusting to the inconvenient placement. Besides the small detail about the hot water heater it was an excellent stay and the room was clean an de comfortable. Would stay here again but would ask for a room without a hot water heater in the the washroom (available as our travel partners did not have one).
Stayed 3 nights in Oct 2018
Response from Carine CHEVALLIER - Manager on Nov 22, 2018
Dear Steven, We sincerely thank you for your confidence and for choosing our residence for your stay in Aix-en-Provence. We are delighted to read that you fully enjoyed your stay with us! It's a pleasure to hear that you enjoyed our facilities. I will share your good feedback with all our staff! We hope to see you very soon under the beautiful sun of Aix-en-Provence Best Regards,

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and for a good price
We arrived on Sunday and nobody was on site. I found out later that an email was sent to me with instructions on Saturday but I missed it. In the end getting in the hotel turned out right. The only problem was that for the first night we had to pay extra for parking because we were not able to get into the hotel parking lot on Sunday. We specially mentioned we need parking when we made the reservation. Other than that, it was a great stay and I would book it again if coming back for another vacation. Very close to city center, clean, quiet and friendly staff. Keep up the good work!
Stayed 6 nights in Oct 2018
Response from Carine CHEVALLIER - Manager on Nov 22, 2018
Dear Marius, We sincerely thank you for your confidence and for choosing our residence for your stay in Aix-en-Provence. We are delighted to read that you fully enjoyed your stay with us! It's a pleasure to hear that you enjoyed our facilities. I will share your good feedback with all our staff! We hope to see you very soon under the beautiful sun of Aix-en-Provence Best Regards,

10/10 Excellent

Bjorn

Liked: Cleanliness, property conditions & facilities, room comfort
Better than expected
The apartment was in proper condition. Easy to reach from both railway and bus (TGV) stations. There are a couple of food stores in the area if you want to prepare e.g. your own breakfast. The old town is a couple of blocks away, but easy to reach on foot for the normally fit person. The lighting in the apartment could have been better. There were two high chairs and oddly only one low chair in the room. Wifi worked well.
Stayed 3 nights in Sep 2018
Response from Nicolas on Sep 24, 2018
Dear Bjorn, Thank you for this review. We will be please to welcome you back in our residence. best regards.

10/10 Excellent

L, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable apartment in central location
Apartment was clean and nicely decorated. Comfortable bed, functional kitchenette and small bathroom. Kitchen has most utensils and crockery required for cooking a meal. Shower is very small but clean enough. Could be improved by adding a glass shower screen. Overall a pleasant stay and would recommend
Stayed 4 nights in Sep 2018
Response from Nicolas on Sep 19, 2018
Dear Guest, Thank you for your coment. We hope to welcome you during your next stay in Aix en Provence. Best regards. Nicolas

10/10 Excellent

Jan, Ridgeland MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fantastic. Just a five min walk from the coach drop off from the Marselille airport. We had a refrigerator, a cute balcony, and a short stroll to the beautiful downtown old town area of Aix.
Stayed 4 nights in Aug 2018
Response from Nicolas on Sep 12, 2018
Dear Jan, We are really please to hear that you loved your stay in our residence. It will be a pleasure to welcome you for your next stay in Aix en Provence. Best regards.

8/10 Good

Suzi, Aix en Provence

Liked: Cleanliness, property conditions & facilities, room comfort
These are self-service apartments which provide a nicely equipped kichenette and a good location, very close to the old part of Aix. On the downside, bathroom is tiny, and staff provided minimal service.
Stayed 3 nights in Aug 2018
Response from Nicolas on Aug 21, 2018
Dear Suzi, Thank you for sharing your experienc with us. Our residence provide apartment fully equiped. We are please to see you enjoyed your stay in our residence, and it will pbe a pleasure to see you again in your next stay in Aix en Provence. Best regards.

10/10 Excellent

Chris&Sandra, Norwich, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the heart of the city
The accommodation was clean and well maintained with simple kitchen for doing a bit of self catering. It was a 2 minute walk to the Mirabeau and felt very safe even late at night. The only down side is you have to pay to park. There is a multi story across the road though (me hours) that is €7 over night or €20 for 24hr
Stayed 4 nights in Jul 2018
Response from Nicolas on Aug 21, 2018
Dear Chris&Sandra, Thank you for sharing your experience about your stay in our residence. We hope you will share a new experience with us for your next time in Aix en Provence. Best regards.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great value. It’s a quirky place: do your own dishes; take out your own trash. Breakfast is available but not included, and it’s probably not worth the 8 euros. Location is close to the bus station, which is very convenient.
Stayed 4 nights in Jul 2018
Response from Nicolas on Aug 21, 2018
Dear Ryan, Thans you for sharing your experience in our residence with us. We will be pleased to welcome you for your next stay in Aix en Provnce. Best regards.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Nicolas on Aug 21, 2018
Dear Guest, Thans you for sharing your 5 stars experience in our residence with us. We will be pleased to welcome you for your next stay in Aix en Provnce. Best regards.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lodging in Aix!
The room was fine! Just right with air conditioning and a bit of room to move around! The location was great-out of the hustle & bussel of tourists but not far from the "action"!
Stayed 3 nights in Jul 2018
Response from Nicolas. on Aug 21, 2018
Dear John, All the team wanted to thank you for your feedback about your experience. We work a lot to offer the best stay to all our guest. We will be pleased to welcome you for your next stay in Aix en Provence. Best regards.

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, great and comfy
We had a great stay. So wonderful to have a small kitchen (which was waaay better than we could expect) and balcony. Area is great, so close to the bus station and a nice walk from shopping etc. The room was super fresh, bathroom tiny (!!) but clean and functional for one person at the time. Really comfy bed! Kitchen had everything you need, silver wear, cutlery, glasses, a pot and frying pan, sink and micro, small fridge, etc etc. The door is locked when the reception is closed, but they send you a code for the door. We picked up our key in a small “safe” on arrival. Super easy and convenient. We are beyond happy with our stay.
Response from Nicolas on Apr 9, 2018
Dear Guest, Thank you for your kind post. All the hotel staff is doing is best to make your stay , a great moment. We wish to welcome you again in our residence. best regards, The office team.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A clean hotel in a nice city
The hotel was clean and the service was good
Stayed 3 nights in Oct 2017
We sincerely thank you for your confidence and for choosing our residence for your stay in Aix-en-Provence. We are delighted to read that you fully enjoyed your stay with us! It's a pleasure to hear that you enjoyed our facilities. I will share your good feedback with all our staff! We hope to see you very soon under the beautiful sun of Aix-en-Provence Best Regards, Carine CHEVALLIER Manager of the residence

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I definitely go back. Good location and clean.
Stayed 4 nights in Sep 2017
We sincerely thank you for your confidence and for choosing our residence for your stay in Aix-en-Provence. We are delighted to read that you fully enjoyed your stay with us! It's a pleasure to hear that you enjoyed our facilities. I will share your good feedback with all our staff! We hope to see you very soon under the beautiful sun of Aix-en-Provence Best Regards, Carine CHEVALLIER Manager of the residence

6/10 Okay

Kelly, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice hotel, tiniest bathroom ever
This is a nice hotel in a good location. However, the bathroom is tiny. The shower is so small that you will be touching walls and the shower curtain while showering. And hopefully you won't drop the soap! Also, there isn't a niche or holder for your shampoo or soap, so you will have to crouch down to pick those up, and touch the tiled walls and curtain while doing so. The tile also had mildew, so you will be touching that as well. The hotel mostly caters to students and has a dorm-like feel. The room itself was nice, kitchenette had all that you may need for making small meals.
Stayed 3 nights in Sep 2017
Response from The reception Desk on Nov 20, 2017
Dear Kelly, we thank you for choosing our residence for your stay in Aix-en-Provence and sharing your experience. We are sincerely sorry that your feeling did not meet your expectations regarding the residence. The satisfaction and the well-being of our guests is the most important for us, be sure that it is a huge disappointment to read that you could not enjoy the experience that we work every day to offer to the guests who give us the honor of staying with us. We hope to have the pleasure to welcome you back soon in our residence, Best regards, Carine CHEVALLIER Manager of the Residence

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room and Location
Excellent value for money and location to the town centre brilliant. You are literally a walk of 400meters and in town centre although the hotel is in a quiet area. Limited parking spaces and breakfast not a huge choice. However still great value for money and kitchen and fridge in room means able to use shops and prepare own food. certainly would return.
Stayed 3 nights in Aug 2017

10/10 Excellent

Jimmydee74656, Eastbourne, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round
It was ideal. The location is really central and we got a really good deal. My only criticism is the lack of parking if you have a car. You can park nearby but it's €10 a night which soon adds up.
Stayed 12 nights in Aug 2017

8/10 Good

P A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked every box!
Mature couple 3-day stay in this newly renovated residence in a studio. Staff on checkin were lovely and gave us exactly what we had requested. The studio was spacious, very well equipped and had a very comfortable bed plus a small balcony overlooking a calm courtyard. Location can't be bettered as you are a couple of minutes walk to a modern pedestrian shopping area with 2 supermarkets and 5 minutes walk from the Cours Mirabeau and the beautiful old streets of Aix. Would happily recommend.
Stayed 3 nights in Aug 2017

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Enjoyed our stay, comfy and clean
Stayed 7 nights in Jul 2017

8/10 Good

Justin

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and pleasant stay
The room was clean and convenient. It was nice to be able to buy local groceries and cook up some delicious breakfasts and lunches. The location was very good too and the centre-ville was easily accessible on foot. There was no cleaning service for an 8 night stay which wasn't so great, but other than that, I would recommend this hotel for anyone who want to enjoy a relaxing time in aix.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejours et Affairs-Aix
The hotel is an apartment-style hotel, meaning there is no maid service unless one stays more than a week. But it is a very nice hotel, clean and comfortable. It is close to a shopping area and the Tourist Office.