Ratings based on 80 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
Recommendedby Nawaf from Kuwait
Very nice ResortPosted Jan 28, 2014 on Hotels.com
Beautiful Resort and The Employees are so friendly and helpful .
by A verified traveler
booking problems and poor servicePosted Jan 10, 2014
Pros: shuttle service to-and-fro the beach which leaves every hour.
Cons: staff training, better breakfast buffet selection
I called up the hotel prior to the arrival to verify our bookings. We booked 2 rooms, but only one reflects in their reservation list. So I asked help from expedia to clarify with Alta Vista. Then when we arrived at the hotel, still only one room was recognized under my name. I had to call up expedia to arrange everything. Check in time was supposedly 2pm, but they were only able to give us our room at past 5pm already!!! Busy season is not an excuse. If they know it's peak season, then they should increase their cleaning staff. And speak of staff, people who work there doesnt seem to have an adequate hospitality training. Cleaning staff are always hanging out by the stairs, just sitting and talking to each other. I witnessed this not just once, twice, but more than few occasions. Hotel is barely OK to stay in, just do not expect much: 1. awful breakfast buffet 2. not too nice amenities 3. spa was terrible 4. earliest shuttle is 8:40am, what if someone wants to catch an early sunrise beach spot?
Recommendedby May from LP
Friendly and accommodatingPosted Jan 8, 2014 on Hotels.com
Although I was not really expecting much since the rate is very friendly, the service was good. We were given a room far from the lobby but the hotel provided shuttle going to our building and going to DMall everytime we asked since the hotel is far from White beach. There was also shuttle provided going to Puka Beach, where the hotel had special access. They provided beach towels and beach chairs and drinks are also available for guests to purchase. On our first day, we had lunch at the restaurant. Food was ok but we did not consider having another meal in the hotel. Breakfast was also ok but we were hoping for bacon to be served and we were hoping for more variety. They also ran out of fruits and the juice glasses I think were not washed properly since they had a certain smell. When we checked in, toothbrushes were not provided and some of the toiletries were also missing. There wasn't also a mat on the floor of the bathroom and there was a sock left at the couch by another guest which was probably not seen when they cleaned up our room before we got there. Generally ok, service was good but needs to look into the small details. The shuttle is very convenient but I think at night when more guests need to go back to hotel, they should add more trips.
Recommendedby A verified traveler
Posted Jan 3, 2014 on Hotels.com
Recommendedby A verified traveler
Best Location in BoracayPosted Dec 17, 2013 on Hotels.com
Best location on Station 2 if you want a beach front resort hotel. Near to all the actions yet quiet enough at night. The Dancing Chefs show at the Seabreeze Cafe is a must-watch! Very entertaining!
Recommendedby A verified traveler
Posted Nov 21, 2013 on Hotels.com
Recommendedby Phil from Colorado
Good Alternative to busy White BeachPosted Oct 18, 2013 on Hotels.com
I purposely booked this to get away from the congestion of the white beach area. It is quiet and peaceful and very pretty. Great view from the rooms and lobby. Although i booked this to stay away from the intensity of white beach it is quite far and takes 15-20 mins by shuttle. Shuttle is nice but should be run more often (only once per hour) Pool is awesome looking. Breakfast was adequate. I think the higher end resorts in Boracay are nicer but this worked well for me
Recommendedby Dennis from Kirkland, WA
Nice and QuitePosted Sep 15, 2013 on Hotels.com
It was very nice hotel and we would stay there again. It was very quiet, because it was far from all the action. We did sleep good.
for Everyoneby A verified traveler from florida
great hotelPosted Aug 26, 2013
Though Alta Vista is a bit far from all the action i would choose to stay at this hotel if i had to visit again. The service and respect i received is worth it to me. the only flaw was that there was no free WiFi in the room but then again you a probably on vacation so why do you need it? if anything they do have free WiFi in the lobby. Amenities were great pool, spa, etc they even have a private beach they can take you to.They also Provide transportation to D-mall since they are a bit further and if you stay after 12am(which is when the last shuttle leaves) you can always just the bike services since they are 24 hrs(about 120 php). Now as far as in your room it is very clean and includes everything you would expect a room to include. Overall i enjoyed my stay and they can expect my business if i ever find my way to Boracay.
for Familiesby smartsaver from San Francisco, CA, USA
It more about the Beach than this hotel stay ...Posted Apr 8, 2013
Pros: At the end of the day, the room was very comfortable.
Cons: It was kinda out of the way and you had to plan out your day versus being more spontaneous. Not getting to Puka Beach, too.... next time.
Location: On top the the hill peak having a great view with a scary infinity pool location.
The Alta Vista de Boracay is a more established and larger hotel. It sits atop the southern peak of the small isle and is a good 20-25 minute van pool ride with traffic from the main drag of Da Mall. The staff is friendly but limited in their roles maybe they're just too overworked. The rooms were nice. We took the Loft Suite which had a loft with 2 queen beds and had a wonderful, seperate AC unit. The main floor was the kitchen/dinette area, bathroom and family room with a porch/lanai that had a decent view. The restaurant with their buffet style breakfast is a free for all. Get there early or it can be frustrating. The Hotel van has A/C and a regular route that is consistent. If you have an early flight, do make arrangements for an early van ride ... and. maybe, they'll prepare you a breakfast to go which is the restaurant's best favor to you. BTW, room service is courteous and attentive. Oh, upon Arrival at Caticlan Airport, try to get thru the Paperwork/Customs/Welcome queue as quickly as possible. Once outside you can try to get a couple of drivers to haggle down transportation price ( ferry ticket, port tax and van ride to any hotel). These guys all know each other and, eventually, one will cave close to your price BUT do check what the hotel does charge, if they even provide this service, at all. If you're a family, stand firm on your price. If you're backpacking, take an adventure on the trici-cab... prolly a hundred pesos or 3 US bucks.