Ratings based on 125 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from Northeast

Conveniently located for what I needed the hotel

Posted Oct 7, 2014
Pros: Staff and restaurant. Clever menu and great prices
Cons: new shower curtain and toiletteries replenished every day of each stay.
we arrived late at night and I think that may have been the reason that we got a room on the ground floor. I know I will have to return to this hotel and I will make sure to request an upper floor room so I feel safer. the room was comfortable, although the bed was too soft for my own personal preference. I also have two questions -- why are hotels so stingy with the toilettries? These amenities cannot cost a fortune but for room attendants to assume that guests only take one shoer per day is not acceptable any longer. I feel that I have to manage my soap to make sure I have enough for two or more showers. silly if you ask me. I also want to know, why hotels have such a hard time switching out old shower curtains. This room was clean, but the minute I stepped into the shower this smell of mildew took over and made my entire hotel experience just okay. It is so unpleasant, the smell of mildew in the shower curtain I mean. A curtain liner costs pennies, but i guarantee that it would make many guests write you an excellent review versus one like this - just an okay one
Comment from Hotel Management
Oct 14, 2014 by Suzanne, Hotel Management
a, thank you for taking the time to share comments regarding your recent stay. I apologize for any disappointment in your visit regarding the room location and bathroom facilities. Our staff is more than happy to accommodate a request for a room on a higher floor if available. Like many other hotels, our housekeeping staff has been trained that if there is any soap, shampoo, etc. left in the amenity bottles, they do not get replaced, however, our staff is more than willing to provide extra toiletries 24 hours a day should you request them. I can assure you our shower curtains and liners are changed out on a regular basis so I sincerely apologize if the one in your guest room had been neglected. I have spoken with our Executive Housekeeper regarding this issue. a, thank you again for choosing to stay with us and sharing your feedback. We hope to have a future opportunity to serve you.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Richard from Panama City Beach

Midwestern Swing Summer 2014 Roadtrip

Posted Jul 14, 2014 on Hotels.com
Good Hotel in a great location. Passing through town on our way to Cuyahoga National Park. Nice room, good wifi, and the girls loved the pool.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel if you are not on the first floor

Posted Jul 1, 2014
The room and the staff were very nice. We stayed on a Friday and Saturday night. People were yelling and running in the hallway most of the night. I would expect this in a lower rated hotel but not in a hilton.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2014
Great pool and restaurant. Rooms are comfortable. Will stay here again
5 out of 5
Recommended
for Everyone
by Amy from Parma, Ohio

Very clean and beautiful!

Posted Jun 16, 2014
Pros: Everything
Location: It is close to many shopping places and to the Akron Civic Theater and baseball stadium.
Stayed 2 nights and it was very nice. There was also a wedding and a prom and it was still quiet in our room. The pool area was very clean and the kids loved it! Would definitely stay here again!
5 out of 5
Recommended
by A verified traveler

Staying here again

Posted Jun 12, 2014 on Hotels.com
Awesome hotel inside and out. The room was top notch and the breakfast and room service were spot on. Definitely staying here next time I'm in Akron.
3 out of 5
Recommended
for Personal Event
by GBarger from cincinnati

Not impressed

Posted Jun 6, 2014 on Hotels.com
The hotel was adequate. Wedding party staying there was loud and messy. Indoor pool was drained. Nothing special about hotel. Certainly not worth the amount charged per night. Have stayed at other hotels that were comparable in amenities for 66-75% of this hotels nightly rate and the other hotels all included breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Jun 1, 2014
Stayed two nights and the service was great. Pool was great as well
4 out of 5
Recommended
for Everyone
by Anna from Concord, OH

Nice hotel, great restaurant.

Posted May 20, 2014
I stayed there for one night with my three grandchildren. The room was great and the kids had a good time at the pool. The hotel staff, especially at the restaurant on site, were very nice and really good with the kids. Good location close to lots to do.