Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
100% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Riyadh, Saudi Arabia

Overall OK

Posted Nov 30, 2014
The hotel was ok the only problem that I had was the parking.
1 out of 5
Recommended
for Business Travelers
by Wimfrom Netherlands

Average hotel with poor service

Posted Apr 6, 2014 on Hotels.com
I have stayed here for a week and it was overall very disappointing. The Asian staff is friendly by nature, but does not run the extra mile as you would expect in a hotel of this level. I had to ask after 4 days for minibar refill, even though I had my signed bill left in the room. The facial towels in the bathroom have never been replaced in the entire week (of course I could have asked for it, but this is just an example). I have eaten in the restaurant twice and both times is was a disappointment with an overcooked buffet. I ordered lunch as room service twice, and once it was ok, but the second time the chicken wrap just had no taste at all. But the worst experience was whilst checking out: I had asked for a late checkout at 8pm and agreed for a charge of 50% of normal daily rate. When I actually was checking out, they wanted to charge full rate because it was past 6pm.. Of course I refused and we started an argument where the service desk employee mentioned they could have rented the room again if I would have left by 6pm. Could have been a valid argument, but hey had forgotten to service the room that day anyway.. So no way I will be back in this hotel. Apologies for a quite negative experience, see my scores as I tried to be honest.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Feb 12, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by saifullahfrom Houston, Texas USA

Nice Hotel, close to the shopping area.

Posted Jul 8, 2013
Pros: Personally, for me it is close to my work location.
Cons: Service.
Location: Location is good, walking distance to the main shopping area.
I have been staying in this hotel since quite many years. Good comfortable location.
4 out of 5
Recommended
for Everyone
by abumuteeb

It was good but the front desk staff slow

Posted Jul 8, 2013
Location: Good
Everything was okay the room good but the front disc staff no experience the were very slow
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 15, 2013 on Hotels.com
シャワーの湯がぬる過ぎる。洗面所のタブに水かたまらないので簡単ものまで洗濯が出来ない。DHLを送ったのに管理が出来ていなく 受け取っていないと言われた。最悪!!!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2013 on Hotels.com
4 out of 5
Recommended
by Ahmedfrom Jordan

Good location

Posted May 20, 2013 on Hotels.com
Clean hotel, good location if you have a rental car, no taxis
4 out of 5
Recommended
for Business Travelers
by Edfrom Jordan

Good location for business

Posted Apr 7, 2013 on Hotels.com
Hotel is clean and has a good location in Khobar close to major highway and short driving distance to mall. A park is across the road for those who like to take a walk.
4 out of 5
Recommended
for Business Travelers
by veerajufrom bangalore

In good location

Posted Mar 30, 2013 on Hotels.com
The hotel is good and comfort. Currently main road is blocked and difficult to travel.Overall good.