Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from U.K

The staff were very helpful and understanding....

Posted Jun 17, 2015
Pros: We liked the friendly professional staff. Comfortable room with excellent aircon temperature control; not too hot nor too cold.
Cons: The decor' in the restaurant requires updating- missing bulbs etc; attention to detail. In saying that, don't be mislead the standard was high.
Location: We enjoyed the shopping centres nearby.
We were travelling with our cat in Saui Arabia for him to have his vaccintions to go to the U.K. We didn't realise that the hotel didn't accept pets and we were caught out because all of the vets that had boarding facilities were closed for the evening by the time we were checking in. The kind manager of the hotel allowed us to keep 'Lucky' in our room for one night as long as we agreed to meet the cost of any damages that incurred. We don't know what we would have done without his help. Lucky boarded with APC the following day and my husband and I ended up staying for an extra night. We will return to Novotel when we come back to Riyadh for future visits. Also the breakfast and evening buffet are very good and worth a mention :)
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Angenehmer Aufenthalt

Posted Apr 7, 2015
Pros: Sehr freundliches, verbindliches Personal.
Cons: Die Klimaanlage sollte besser regulierbar und leiser sein.
Location: das Hotel befindet sich in der Nähe des sehenswerten Kingdom Towers und Shopping mall und Restaurants sind zu Fuß erreichbar.
Ich verbrachte eine Woche in dem Hotel. Das Zimmer war recht klein für arabische Verhältnisse und die Klimaanlage war zu laut und zu zugig. Ansonsten entspricht das Zimmer genau dem, was man von einer Kette wie Novotel erwartet, nicht mehr, aber auch nicht weniger. Das Essen im Restaurant ist ausgezeichnet und das Frühstücksbuffet ist sehr vielseitig.
5 out of 5
Recommended
for Business Travelers
by Shahajahan from London, England.

Excellent hotel

Posted Mar 27, 2015 on Hotels
Excellent stay, good staff and great service
3 out of 5
Recommended
for Business Travelers
by Kevin from UK (Living in Dubai)

Not as nice as last time!

Posted Mar 15, 2015 on Hotels
Had to change room as the room I had (109) was so close the lift i was disturbed and also the shower was atrocious - it was simply a shower head and a curtain - no bath or shower tray - and it sprayed water all across the floor.
3 out of 5
Recommended
for Families
by ziyad

This traveler left a rating score only Posted Mar 9, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by SALEH

This traveler left a rating score only Posted Feb 18, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by Shahajahan from London

Good hotel, plenty of room for improvement.

Posted Jan 25, 2015 on Hotels
Standard of the hotel is acceptable. However, all the facilities were not available most of my 4 weeks of the stay.
5 out of 5
Recommended
for Business Travelers
by Mansoor from Maryland, USA

Hotel Stay

Posted Jan 12, 2015 on Hotels
Excellent Hotel! Will definitely plan to stay here in the future. Relaxing and peaceful. Modern and new.
1 out of 5
by A verified traveler from riyadh

Not bad

Posted Dec 24, 2014
Not bad this my 2nd time ..first time 3month a go it use yo be very good but this time not as good as use to be service not good realy bad .employees appearance it not match to the hotel name.and front disk the don.t know how to mange things
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2014 on Hotels