Ratings based on 117 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from NY
Food delivery...NOT!!Posted Jun 2, 2015
I ordered delivery ( a burger and fries) from a restaurant nearby, and was told by front desk upon the delivery person's arrival that I had to go and pick it up at the front desk. I didn't like this. I ordered delivery. It should have been able to brought to my room.
Comment from Hotel Management
Jun 10, 2015 by Whitney, Hotel Management
I do apologize, some restaurants' delivery policies state they will not deliver directly to hotel rooms. The front desk would be happy to let you know which places deliver directly to your room. Please contact me with any further questions.
for Everyoneby A verified traveler from New Jersey
Our go to, when we need a room in TroyPosted May 22, 2015
Pros: vicinity to downtown and colleges
Close to colleges,, historic downtown area. Easy access and parking. Free breakfast buffet is generous and includes a waffle maker. Hotel staff is courteous and helpful. Rooms are clean and functional with flat screen TV, fridge and coffee maker.
for Familiesby Jennifer from Auckland
Passing through TroyPosted Apr 30, 2015 on Hotels
for Getaway With Friendsby Claudio from Bangkok
Good value.Posted Apr 30, 2015 on Hotels
It's a good enough hotel for what it is, and the hot breakfast was pretty good.
for Familiesby A verified traveler
Convenient to RPIPosted Apr 27, 2015 on Hotels
Room a bit small but decent. Breakfast was adequate, coffee was lousy. Convenient to RPI and University of Rochester.
for Business Travelersby Jason from North Syracuse
Fun and friendly!Posted Apr 26, 2015 on Hotels
Incredibly friendly and helpful staff. Room was comfortable and convenient to nearby attractions.
for Everyoneby A verified traveler from Tulsa
Excellent hotelPosted Apr 18, 2015
I stayed there for 1 night. Everything was awesome. Although the price is a little high, but the staff were really friendly and the room was very clean.
for Everyoneby A verified traveler
Posted Mar 16, 2015
Nice room and cleanliness, but bed was not the most comfortable. I would stay here again.
for Business Travelersby Ken
Posted Mar 5, 2015 on Hotels
for Getaway With Friendsby A verified traveler
best westernPosted Feb 27, 2015 on Hotels
It was a good stay. Staff -very pleasant. The surface that holds the coffee,ETC. wasn't washed.