Ratings based on 935 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Enosburg Falls, Vermont

Hotel near sons competition site.

Posted Jul 22, 2014
Pros: The location!
Cons: Upgrade the wireless service, as there were a lot of people not impressed. Too bad the pool (one of the reason we booked there) was not available
Location: More eateries near by. But downtown Albany was a short distance.
The room was clean, staff helpful and loved the location. I was w/ my 10 yr old son. The pool was not in working order. The wifi SUCKED. Luckily the television worked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2014
Pros: location
Cons: Front desk organization
Location: visiting the capital
The hotel needs a face lift. The two men at the front counter appeared overwhelmed at first approach. The windows in the original room assignment was covered with brown paper - seriously? The second room assignment overlooked top of the roof with workmen directly looking into my room. Did not bother switching rooms for a third time, long travels and very tired at that point.
4 out of 5
Recommended
for Everyone
by A verified traveler from Malone ny

Nice rooms

Posted Jul 13, 2014
The hotel room was nice..the only reason why I booked this hotel because It was close to my destination and it had a pool. The pool was closed from July 9-20..it would be great if they advertised it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Binghamton, NY

Nice hotel close to highway, shopping,Downtown Alb

Posted Jul 12, 2014
This is the 3rd year in a row we stayed at the hotel. Always 1st weekend in july. We enjoyed our stay.
2 out of 5
by A verified traveler from York, PA

Room not clean enough

Posted Jul 11, 2014
Had to ask for sheets since the sheets looked dirty and tub looked like it had not been cleaned.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Windsor NY

Good for the price location

Posted Jul 8, 2014
Pros: Convenience
Cons: Buckets &cleaning supplies left in halls all day. CLean the pool &pool area & monitor it!!! Restaurant open longer on weekends for breakfast.
Location: Close to SUNY Albany, short drive to downtown Albany, Times Union Center.
Rooms were clean, pool area was unkept, food, containers, wet towels all over, only a few clean towels. Pool water looked cloudy, not clear. Restaurant was only open for breakfast & closed by 10:30 even on weekends. Luckily a Dunkin Donuts is almost next door. Although room was clean, bath faucets was loose, shower was good, hot water immediately. Empty mop buckets stayed in hallways all day. Looked unkept. Close to SUNY Albany, several restaurants nearby as well as a few chain restaurants. Nice upscale strip mall nearby. Only a few miles to downtown Albany & 1exit to Wolf Road area. Convenient location. Clean &ok for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the college of saint rose

Posted Jun 28, 2014
Great stay. Close to the college my son wi be attending in the fall. See myself staying there in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good basic hotel

Posted Jun 25, 2014
Nice place to stay "on the road". Clean, pleasant, with attentive staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2014
The Best Western was a really nice hotel for one night. If you only try to find a room for a night, this is a cheap and good solution. I can strongly recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler from York, Pa

Very easy to find hotel, clean and quiet.

Posted Jun 23, 2014
Pros: Mainly the location and it being quiet.
Cons: Elevator was a little slow.
Location: Went to the University at Albany, Art and History Musuem.
Liked the location, near the University and had good resturants in the area.