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Reviews of Golden Circle Inn

2 out of 5
Golden Circle Inn
706 New Loudon Road, Latham, NY

Reviews

6.0
Rating 10 - Excellent. 44 out of 260 reviews" "
Rating 8 - Good. 59 out of 260 reviews" "
Rating 6 - Okay. 60 out of 260 reviews" "
Rating 4 - Poor. 38 out of 260 reviews" "
Rating 2 - Terrible. 59 out of 260 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Apr 2024

2/10 Terrible

Denise

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
T
Stayed 1 night in Mar 2024

4/10 Poor

Tony

Liked: Cleanliness, staff & service
I booked 4 nights for my tenants, they told me they had to leave early because they did not feel safe around the property and that the property conditions were unsanitary
Stayed 1 night in Mar 2024

2/10 Terrible

hazel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I check in my room was not cleaned, there were no sheet on the bed, toilet was gross, there were dirty qtips in the sink drain. the room smelled like an ash tray. and When I went to get the fitted sheet, it was the wrong size, and I didn't get the pillow cases until the 2nd night.
Stayed 2 nights in Mar 2024

2/10 Terrible

celaletdin

Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed by the dirty room and conditions of furniture. Even though the room was given as a non-smoking room, there was a strong smell of cigarette smoke in the room and cigarette burn holes in the bedspreads.
Stayed 1 night in Mar 2024

8/10 Good

Sonia

Liked: Staff & service, amenities, property conditions & facilities
I booked a regular room and was assigned to a suite upon check-in. There is an on-site parking with plenty of space. The room was comfortable, with a fridge and microwave. However, cleanliness could be improved. The staff was extremely helpful: I was unable to turn off the water after showering and they were able to assist right away. Overall, it was an affordable place to stay for one night. I am happy with my stay and would consider staying here again. Note: I did get some shady vides upon arriving. This looks more of a place where regulars stay long-term. There were some people screaming on several occasions throughout the night in the room above me. However, as a solo woman, I did not feel unsafe in the comfort of my room.
Stayed 1 night in Feb 2024

6/10 Okay

LORNA

Business traveler
Liked: Cleanliness, staff & service
The staff was very nice and helpful. The only issues were the inability to control the heat in your room due to the centralized heating and the smell of cigarette smoke that came through the vent from outside.
Stayed 6 nights in Feb 2024

6/10 Okay

Lawrence

Disliked: Property conditions & facilities
discovered clogged toilet - initial check of first assigned room; carpet and furniture worn; renovations recommended; noisy neighbour; otherwise ok for a short stay
Stayed 1 night in Feb 2024

10/10 Excellent

Dominic

Stayed 2 nights in Jan 2024

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Norine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Norine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff even switched our reservation to a down stairs room because we are disabled without extra charge.
Stayed 3 nights in Dec 2023

8/10 Good

Monique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how quiet it was
Stayed 2 nights in Dec 2023

6/10 Okay

Aaron

Stayed 1 night in Dec 2023

2/10 Terrible

Caroline

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: there were microwave, refrigerator, TV. Not so good: the room smells smoke/marijuana mostly. It’s stuffy. Other staff was a 1/5 while the other is 2/5 some staffs 3/5. because we asked for toilet paper said will go we waited the next day. Asked for it the next day said will bring and change too
Stayed 6 nights in Nov 2023

6/10 Okay

Brittny

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells bad. Comforter had lots of stains clearly not washed in a long time. No one vacuumed carpet was very dirty.
Stayed 1 night in Nov 2023

6/10 Okay

Abdool

Liked: Staff & service, room comfort
It is a budget location so it is on the older side. I was able to check in early but I did call ahead. Room smelled like cigarettes but I should have checked off non smoking room . Did not realize that places still allow smoking in rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Erick

Stayed 1 night in Nov 2023

6/10 Okay

Jonathan, Albany

Stayed 2 nights in Oct 2023

4/10 Poor

Stephanie

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Nikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Golden Circle, Latham. Nice.
Stayed 2 nights in Oct 2023
Response from Dilip Patel on Oct 26, 2023
Thank you for staying with us. We apricate you have taken time from your busy schedule and let us know that you have enjoyed your stay.Thank youDilip Patel

8/10 Good

Jed

Stayed 4 nights in Oct 2023

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden hotel is the best hotel ever ; Period
Golden Hotel is the best ever: Period The staffs are professional helpful patient friendly
Stayed 1 night in Oct 2023
Response from Colonie Inn on Oct 23, 2023
Thank you so much for your feedback. We are glad you enjoyed your stay. Please think of us again in the future!

10/10 Excellent

Jose luis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very good place to stay really comfort and clean
Stayed 1 night in Oct 2023
Response from Dilip Patel on Oct 18, 2023
Thank you for staying with us. We appreciate you have taken time and let us know that you have enjoyed your stay.Thank youDilip Patel

6/10 Okay

Therese

Liked: Staff & service
As expected
Hotel was as expected. Dated but that’s fine. Staff was polite, all basics were provided for. Breakfast is a nice benefit.
Stayed 1 night in Sep 2023
Response from Dilip Patel on Oct 18, 2023
Thank you for staying with us. We apricate your comments. It is good to see that you are happy with our hospitality service and staff. you did like our clean quality of services.Thank youDilip Patel

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Colonie Inn on Oct 23, 2023
Thank you for your feedback!

8/10 Good

Terra

Liked: Staff & service
Food left behind
I only had an issue with the fact that there was food from whoever rented the place before in the microwave
Stayed 1 night in Sep 2023
Response from Colonie Inn on Oct 23, 2023
Thank you for your feedback. We are working hard to improve the motel. Please think of us again to see the improvements.

2/10 Terrible

Sanjai

Stayed 1 night in Sep 2023
Response from Colonie Inn on Oct 23, 2023
Thank you for your feedback

4/10 Poor

Walter

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in a handicap room. The walk-in shower had mold in the corners between the walls and floor. Bathroom sink did not leak but had huge cracks in the bowl. Air conditioning motor was loud and noisy, waking me up from sleep. I raised the temperature on the thermostat three degrees so it would not come on again. Did not see any hot food at the free breakfast. Regardless, there was a sign saying breakfast was $3 for single room occupants. I went to Starbucks.
Stayed 1 night in Aug 2023

4/10 Poor

Jean

Disliked: Amenities, property conditions & facilities
For the cost and location the Inn was serviceable.
Stayed 1 night in Aug 2023

6/10 Okay

Stephan

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stain in one sheet. Drops of dirt in the bathroom.
Stayed 1 night in Jul 2023

6/10 Okay

kimberley

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Stacie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Dominic

Stayed 1 night in May 2023

6/10 Okay

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
OK for the price
Clean but outdated and showing its age. OK for a single night. You get what you pay for.
Stayed 1 night in May 2023

8/10 Good

Herbert

Liked: Cleanliness, staff & service
I needed a cheap place to stay over night. This place is not a 5 star Hotel with a spa and concierge service, but your not paying for that either. It's just a cheap night's stay. The owner was nice and I had no problems.
Stayed 1 night in Apr 2023

10/10 Excellent

Jessica

Liked: Property conditions & facilities
I really liked the jacuzzi and how well it worked. The room was nice and big as well!
Stayed 1 night in Jan 2023

10/10 Excellent

Kristen

6/10 Okay

Sam

Business traveler
Liked: Staff & service
bathroom and bed ok, other furniture, rug dingy, cable tv only had local stations (and sales stations). No coffee or breakfast 'til 8 am. Price was good though.

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service
..
Stayed 1 night in Oct 2022

6/10 Okay

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lights did not work in the room, food was unhealthy already spolied
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Owner doesn't care, they don't keep the place up.
I was shocked when I went into the room #46. There was a hole in bathroom door. Towels were a few years old and needed to be replaced. The TV didn't work at all, I tried everything humanly possible. The shower wall had a huge crack in the wall and needs some attention. The alarm clock didn't work at all. The door to the room needs lots of attention, had to plow through the door with my shoulder to get into the room, and had to do the same thing to close the door. The bedding was clean but didn't fit the bed properly. No way would I give this place even 1 star.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Adriana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good.The not smoking room it’s not be respected.The bathroom it’s very dirty.A lot dust everywhere.
Stayed 5 nights in Aug 2022
Response from Front desk on Aug 28, 2022
thanks for take time to give us a feedback, we wish you can tell us immediately with any concern with the room, especially you have been here for quite few days, we will definitely rectify the issues to meet your satisfactions.we are certainly will improve our services in future.

10/10 Excellent

Dayquan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a relaxing area
Stayed 1 night in Aug 2022

2/10 Terrible

Jacob

Stayed 1 night in Jul 2022

10/10 Excellent

Brendan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and understanding about my late check out lol
Stayed 1 night in Jul 2022
Response from front desk on Aug 16, 2022
Thanks for your valuable feed back, we will do our best to satisfy our customer.

4/10 Poor

Stephanie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Wasnt bad but it took forever to check in
Stayed 2 nights in Jul 2022
Response from Front desk on Jul 25, 2022
thank you for taking your valuable time to give us a feed back, we will improve our service in future