Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Albany, GA

Weird shower, broken Ethernet jack

Posted Sep 2, 2014
Wall jack for Ethernet was broken. Shower had no door so the entire bathroom floor floods.
Comment from Hotel Management
Sep 23, 2014 by Navin, Hotel Management
Please accept our apologies for the bathroom floor flood and ethernet jack. i have addressed this issue to our staff and get it corrected. Hope you come back and visit us again.
4 out of 5
Recommended
by A verified traveler

A fine place to stay

Posted Sep 1, 2014 on Hotels.com
Not amazing, but convenient enough and easy.
Comment from Hotel Management
Nov 8, 2014 by Navin, Hotel Management
Thank you for your kind remarks regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write comments. We appreciate your loyalty to our brand.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Albany.

Posted Aug 27, 2014
Attentive, professional staff. Nice room. Good breakfast.
Comment from Hotel Management
Aug 30, 2014 by Navin, Hotel Management
Thank you so much for your kind remarks. Hope you come back and see us again.
5 out of 5
Recommended
for Personal Event
by Billyfrom Atlanta

25th High School Reunion

Posted Aug 26, 2014 on Hotels.com
The hotel was really nice and location was very convenient/ there was a Movie Theater , Restuarant in walking distance with a Walmart around the corner it doesn't get no better than that! Lol
Comment from Hotel Management
Nov 1, 2014 by Navin, Hotel Management
Thank you for your kind remarks. Hope you com back to see us again.
5 out of 5
Recommended
for Golf
by Terryfrom Florida

Perfect Stay for Family

Posted Aug 19, 2014 on Hotels.com
Junior golf tourney for my daughter. Close to course - Mello Mushroom next door, movie theater in walking distance, walmart 4 blocks away. Lots of eateries close by. THE STAFF was awesome, nice indoor pool, great maids. Awesome stay. daughter played well. Lots of cable channels. yep.
Comment from Hotel Management
Nov 1, 2014 by Navin, Hotel Management
Thank you for your kind remarks. Thank you for your business. Come back and see us again!
5 out of 5
Recommended
for Families
by Lesliefrom Albany, GA

Comfy and Clean

Posted Jul 10, 2014 on Hotels.com
We only stayed for one night but it was a great night and even better breakfast. I mean even eggs and sausage. Yum. We were dissapointed we only needed that night because when we arrived at our final destination--Panama City--we stayed at an awful motel (Hathaway Inn) with a breakfast with nothing but bread and sugar for breakfast.
Comment from Hotel Management
Sep 13, 2014 by Navin, Hotel Management
Dear Leslie, Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
Comment from Hotel Management
Sep 13, 2014 by Navin, Hotel Management
Dear Leslie, Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Coastal Georgi

Family reunion stay

Posted Jul 7, 2014
Pros: Location
Cons: Breakfast bar - fruit, yogurt Property condition - aging
Location: Shopping , restaurants, movies, parks
Short overnight lodging with my family of four in a suite with 2 queens. Although not immaculate, the rooms were clean and the hotel was also. Great location. Very good staff. Breakfast was okay but a little limited. Property shows wear and tear.
Comment from Hotel Management
Jan 10, 2015 by Navin, Hotel Management
Thank you for taking the time to complete our review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thank you, Navin P.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice location close to restaurants.

Posted Jul 4, 2014
Pros: Pool, sauna and spa.
The hotel was clean, had good amenities and was close to food, the mall and right next to Kohls and a movie theater. It has easy access to the interstate and close to the USMC base MCLB Albany for business.
Comment from Hotel Management
Jan 3, 2015 by Navin, Hotel Management
Dear Kurt Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. I hope that you also got to enjoy the only indoor pool, Sauna and whirlpool in town. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Thanks, Navin P.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 2, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you had at the hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Navin P.
5 out of 5
Recommended
by Chadfrom Kissimmee, FL

Excellent room!

Posted Jul 2, 2014 on Hotels.com
We were visiting Albany to go back to my wifes medical graduation party for her friends graduating from the Photeby Putney Resident graduation. Since she no longer lives there we needed somewhere close and this was perfect! Its right around the corner from the Mall and Walmart which was great because we forgot some things!! We had a huge studio room and it was very clean and quiet which we needed. We did not know they want you out of the room at 11am though as their sign says 12noon so they kept calling nonstop and knocking on the door. We told the front desk later and they said they were sorry, it was the time the management wanted the guests to start leaving. Other than that, it was very nice, just a few kids running up and down the halls during the day which was strange but that's it!
Comment from Hotel Management
Sep 6, 2014 by Navin, Hotel Management
Dear Chad, Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Thank you Navin P.