Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Albany, GA

Weird shower, broken Ethernet jack

Posted Sep 2, 2014
Wall jack for Ethernet was broken. Shower had no door so the entire bathroom floor floods.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Albany.

Posted Aug 27, 2014
Attentive, professional staff. Nice room. Good breakfast.
Comment from Hotel Management
Aug 30, 2014 by Navin, Hotel Management
Thank you so much for your kind remarks. Hope you come back and see us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Coastal Georgi

Family reunion stay

Posted Jul 7, 2014
Pros: Location
Cons: Breakfast bar - fruit, yogurt Property condition - aging
Location: Shopping , restaurants, movies, parks
Short overnight lodging with my family of four in a suite with 2 queens. Although not immaculate, the rooms were clean and the hotel was also. Great location. Very good staff. Breakfast was okay but a little limited. Property shows wear and tear.
Comment from Hotel Management
Jul 8, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Thank you, Navin P.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice location close to restaurants.

Posted Jul 4, 2014
Pros: Pool, sauna and spa.
The hotel was clean, had good amenities and was close to food, the mall and right next to Kohls and a movie theater. It has easy access to the interstate and close to the USMC base MCLB Albany for business.
Comment from Hotel Management
Jul 7, 2014 by Navin, Hotel Management
Dear Kurt Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. I hope that you also got to enjoy the only indoor pool, Sauna and whirlpool in town. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Thanks, Navin P.
5 out of 5
Recommended
by David from Louisburg NC

Posted May 29, 2014 on Hotels.com
My stay was very good, the people was really good and kind to me and my family.
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Dear David, Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Thank you, Navin P.
4 out of 5
Recommended
by Ed from Charleston

nice weekend getaway

Posted May 27, 2014 on Hotels.com
it was a comfortable stay. the room was clean with all the amenities coffee pot ,ect.
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
4 out of 5
Recommended
for Personal Event
by JDC from Albany, GA

Close to all restaurants and mall

Posted May 27, 2014 on Hotels.com
Clean room; excellent service/staff; location was great; wireless was very weak
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
4 out of 5
Recommended
for Personal Event
by Michael from Acworth

Good value.

Posted May 27, 2014 on Hotels.com
The room was clean and a decent size. The indoor pool was nice, however, the spa was not working. The water pressure coming out of the shower was anemic but I am not sure if that was due to the shower head or something else. We stayed just one night and overall the hotel was a decent vale.
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
5 out of 5
Recommended
by linda lott from albany ga

graduation

Posted May 27, 2014 on Hotels.com
Better directions after arriving in Albany it took over hour to find hotel by clerks directions and 3 phone calls my husband was not a happy camper
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P
5 out of 5
Recommended
for Getaway With Friends
by Frankie Wright from St Petersburg, Florida

Great Stay

Posted May 27, 2014 on Hotels.com
I was impressed with the hotel, the staff (at check in and during breakfast), the cleanliness of the room. It was close to a lot of stores and the surrounding area was quiet. I will stay here again. I feel like I got what I paid for. Two thumbs up!
Comment from Hotel Management
Aug 2, 2014 by Navin, Hotel Management
Thank you for taking the time to complete our review. We are thrilled to see that you enjoyed your time at the hotel and FD service. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Navin P