Ratings based on 577 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom New York, NY


Posted Dec 12, 2014
The location is right in the middle of Downtown Albany and the mall, which was perfect. There is a bus stop literally in front of the hotel - could not have been more convenient. The bus comes every 10 minutes or so. Across from the hotel, is an excellent bagel and coffee restaurant, and coming from someone born in NYC the bagels were superb. The staff was very friendly, allowed us to leave our luggage there after checkout. The complimentary breakfast was also very good and hearty - all you need to begin your day. The rooms are also very nice size and the bathroom was clean and well - lit.
2 out of 5
by A verified traveler

Posted Dec 5, 2014
The room smelled of mildew and breakfast (two cold cereals, watery oatmeal, yogurt and toast) was meager.
1 out of 5
by A verified traveler

Posted Nov 28, 2014
The noise from the room above was extremely loud just from typical sounds like walking and moving a chair. I got hardly and sleep and the hotel staff would not let me move my room the next day. The breakfast provided was disappointing. The room smelled like smoke and mold.
4 out of 5
for Everyone
by A verified travelerfrom Atlanta, GA

Gets the Job Done

Posted Nov 24, 2014
Pros: Centrally located. Located on the main drag through town. Plenty of places for food, gas and shopping.
Cons: The overall decor is on the tired side. But, I prefer the value pricing over an upgrade to hallway carpet and fixtures.
I found that this hotel was significantly cheaper than the newer Holiday Inn Express and Best Western nearby. I fully recommend this hotel if you get it at a value price. It is 5 minutes or less from the expressway and the regional mall and an easy 10 minute drive down one street to get to the downtown Albany/State Capitol area. And the hotel is located in a safe area of town. The hotel is more of a working man's hotel in terms of appearance. If you want to impress out of town guests or yourself, then this hotel might not be for you. But it hit all the important items on my list: value, strong shower without the pretense of a tub combo, and located next to the interstate and a safe area.
4 out of 5
for Everyone
by A verified travelerfrom Long Island, NY

Son visiting Albany to see if he will attend.

Posted Oct 28, 2014
Pros: Distance to University of Albany, plenty of restaurants within close distance.
Cons: Could be updated, absolute cleaniness if I were to bring my wife!!
Very comfortable, basic room. No noise around, very quiet at night. Directly across from the University of Albany fields, walking distance. Plenty of restaurants and shopping around. Very good price and clean.
2 out of 5
by A verified travelerfrom A

Hotel staff saves the day

Posted Oct 20, 2014
The hotel is old and needs upgrades. The lower level rooms smell like mildew. Thankfully the wonderful staff moved me to the upper floor. The continental breakfast was lacking.
4 out of 5
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 12, 2014 on Hotels.com
5 out of 5
by Nicolás Garcíafrom Palma de mallorca

Atención y habitación fantasticas.

Posted Sep 9, 2014 on Hotels.com
La habitación limpia y amplia. Quiero destacar la amabilidad de todos los trabajadores del hotel. La zona es residencial y bonita, cerca de la autopista y de un gran centro comercial.
4 out of 5
for Overnight Stay Before Destination
by Keithfrom Plattsburgh, NY

Very clean, good rate.

Posted Sep 5, 2014 on Hotels.com
Room was very clean. Staff was nice and helpful. Only drawback--room was shower only, no tub.
1 out of 5
by A verified travelerfrom Staten Island NY

Hotel was so horrible. Smelled so bad had to leave

Posted Sep 2, 2014
Checked in and immediately checked out. The smell of cigarettes was overwhelming. Very old and dirty.