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Reviews of Econo Lodge Inn & Suites Colonie Center Mall

2 out of 5
Econo Lodge Inn & Suites Colonie Center Mall
1630 Central Ave, Albany, NY

Reviews

6.6
Rating 10 - Excellent. 144 out of 922 reviews" "
Rating 8 - Good. 298 out of 922 reviews" "
Rating 6 - Okay. 252 out of 922 reviews" "
Rating 4 - Poor. 106 out of 922 reviews" "
Rating 2 - Terrible. 122 out of 922 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

john j.

Traveled with family
A bit dated. Some upgrades in room, but not complete upgrade.
Stayed 1 night in Apr 2024

10/10 Excellent

Terrance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service clean rooms
Stayed 1 night in Mar 2024

8/10 Good

Kohl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful
Stayed 4 nights in Mar 2024

2/10 Terrible

Valdinei

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smelly of cigarettes very bad
Stayed 1 night in Feb 2024

8/10 Good

Panfilo

Traveled with family
Liked: Cleanliness, staff & service
a good value
Stayed 1 night in Jan 2024

10/10 Excellent

Gabrielle

Stayed 8 nights in Jan 2024

2/10 Terrible

Shahiem

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel for the price
Stayed 1 night in Jan 2024

4/10 Poor

Nga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Unless you don’t want to sleep in your car, waist your money and don’t expect to get what you pay for. Don’t use the dirty shower, you will see hairs in your bed, the breakfast is a gallon of fake juice and nothing works. The worst place ever. Beside that the employees are the same as the place totally rude
Stayed 1 night in Dec 2023

2/10 Terrible

Stephanie

Stayed 1 night in Dec 2023

4/10 Poor

Shelby

Stayed 2 nights in Dec 2023

2/10 Terrible

James A.

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mr.
Room smelled terrible broken draws in the room . Heater didn't work properly
Stayed 1 night in Dec 2023

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly they show caringness understanding if something wrong they fix it or accommodate ive been back several times this hotel is amazing
Stayed 1 night in Dec 2023

8/10 Good

Doug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price this is a great property. Easily accessible by bus or car room was clean and comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Nov 2023

4/10 Poor

Shelly

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was fine. Desk staff was unfriendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though i left early (stood up from a date). The room was clean, the heat was on, and very clean. Refrigerator and microwave were clean and proper working order. Ill definitely chose these accommodations in the future when im in the need and in the area.
Stayed 1 night in Nov 2023

6/10 Okay

Rachelle

Disliked: Cleanliness
It was ok.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value and near shopping and restaurants. Nice staff and clean room.
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveler

The room was nice but old. The sink had cracks in it but it didn't effect it at all. Notice a bug in the tub during the night. The biggest problem I had was with the woman who was staying in the room above. She started playing her music loud at 11pm. I called the front desk but no one answered which was very disappointing. I asked her to turn it down and she did. When I woke up in the morning, I saw some women's clothing out in the parking lot. I don't know how they got here but I presume that they were from the woman in the room above me. I don't think I will stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Annamae

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Met my needs
Stayed 1 night in Nov 2023

2/10 Terrible

George

Disliked: Cleanliness, property conditions & facilities
I had to switch rooms because the TV was broken. Transferred next to a family with small kids who were screaming and POUNDING on the door between rooms. I got no sleep whatsoever
Stayed 1 night in Nov 2023

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and affordable! highly recommend
Stayed 1 night in Nov 2023

2/10 Terrible

khemrajh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
never again
room was just plain, dirty, nasty, smelled of urine, rat dropping on bed
Stayed 1 night in Oct 2023

10/10 Excellent

Sylvia

Stayed 1 night in Oct 2023

10/10 Excellent

graham

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Theo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location n clean room!
Stayed 1 night in Oct 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
A Low-Priced Alternative for a Decent Stay
The room itself was OK. It's not a place you'd stay to enjoy the amenities but rather to have somewhere local to stay for the night. The TV didn't work but we really didn't need it. There was an big, unidentified yellow and red spot on the sheets of one of the beds. Breakfast was a few cereals, a large selection of donuts, toast, English muffins and bagels with plenty of condiments available. Coffee, OJ and apple juice were the beverage choices. The location made it difficult to pull out of the parking lot most of the day since traffic was so heavy. The traffic sounds didn't reach our room, though. The desk clerk, Mr. Patel, was friendly and courteous. All-in-all, I'd stay there again.
Stayed 1 night in Oct 2023

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Perfect clean quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for the solo business trip
They gave me everything I asked for with a smile.
Stayed 1 night in Oct 2023

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. No complaints
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was ok
Stayed 2 nights in Oct 2023

2/10 Terrible

Lisa

Stayed 1 night in Oct 2023

8/10 Good

Linda

Disliked: Cleanliness, property conditions & facilities
Very good value for the price. The facilities were generally clean, but "grubby" or a bit "tired". There was dirt in places like where the threshold of the bathroom door met the floor, in hard-to-reach or hard-to-clean places. Amazingly quiet. The breakfast was cold cereal with milk, donuts, white bread to toast, English muffins. No fruit or fruit juice (there was some kind of Tang- like drink). No protein like hard boiled eggs. No yogurt. I usually eat dry cereal with milk for breakfast, so it was fine with me. Service was OK, although difficult to communicate as staff had limited English.
Stayed 7 nights in Oct 2023

10/10 Excellent

Eric

Stayed 1 night in Oct 2023

6/10 Okay

Liz

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Unsafe? Not sure....Police at desk looking for someone on outstanding warrant. Looks like some "guests" are living there. Area around building is unkept. Beds were comfortable and staff was friendly. Price was very reasonable. But not sure if we will ever stay there again.
Stayed 1 night in Oct 2023

2/10 Terrible

M

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was chaotic, one clerk clearly did not understand how to allocate rooms. Our room was supposed to be non-smoking but the smoke alarm was covered by a bag when we arrived and the entire room stunk of cigarettes. I have an allergy so it was a rough night. No way to open a window for ventilation. Paper thin walls, stained bathroom, suspiciously colored water out of the tap. However, pizza delivery to room was convenient and Cumberland farms is the next building along, so amenities close by.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well
Stayed 1 night in Oct 2023

4/10 Poor

don

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed side light broken, could not get tv to work, outlets didn't work, stairs were shabby
Stayed 1 night in Sep 2023

2/10 Terrible

RON BARBARA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE DID NOT STAY HERE. PLEASE CREDIT MY CREDIT CARD. . DISCUSTING
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed in was room 103, and had two double beds. It was spacious, and had a table, two chairs, a desk, tv, microfridge, and microwave. Everything worked well, and it was quiet. We stayed for three nights and didn't have an issue. Being a motel, we parked our car right outside our front door. Our room was next to a stairwell, but we didn't hear much noise from outside. The air conditioner kept our room cold. The shower and bathroom light were a bit old, but worked well and had lots of hot water. One of our pillowcases had a few dried blood stains but was quickly changed upon our request. The lobby was spacious and we had breakfast there twice, including bagels, toast, donuts, fruit, cereal, juice and coffee. The staff was professional and we spoke twice with a friendly lady. It is located next door to a Cumberland farms convenience store and gas station, which was great for additional coffee and snacks. There's a Dunkin Donuts located a block to the west. There is an affordable and delicious Kabob restaurant across the street. We will likely stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at EconoLodge on Central Ave, and we will likely stay there again. The staff were professional and greeted us warmly. The room was spacious. It had two double-beds. We had a table and two chairs, and a desk with a TV, microfridge and microwave. The air conditioner kept the room cold just the way we like it. The beds were clean, except for one pillowcase with small dried blood spots, the staff quickly changed for us. The bathroom had an older shower and light fixture, but was clean and worked great with lots of hot water. Inside the room was quiet, and we barely heard people talking outside. It is conveniently located near Colonie Center. Free breakfast was provided in the spacious lobby, including bagels, toast, donuts, cereal, fruit, coffee and juice. It has a large Cumberland Farms convenience store next door with food, coffee, and medicine. Dunkin Donuts is one block to the west. Across Central Ave, there is an affordable Kabob restaurant. We felt safe with a secure door and inside door guard. In summary, we will stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Luis

Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
The bed was comfortable and the room was as expected. Cleanliness was the one thing that was lacking. When I arrived, I had to wipe crumbs off the table and nightstand and the hand towels had orange stains on them. The regular towels were fine.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Do not stay here
I have never written a review about anything. We came to this hotel and were very disgusted. The first thing we notice was the musty smell. Then we walked into the bathroom and saw the mold. We then went to the front desk and the front desk assistant was very apologetic. Her manager was not. And he sort of acted like he knew it was there. Then they sent us to another room. When we got to this room we literally could pick up the dirt out of the bed sheets. By this point we were jsut uncomfortable and ready to go. After we complained again, the manager was upset with us. He walked over to look and came back just pointing at us with some other employee. And on our way out we watched him and his other employee walked into our room with a ladder and a can of paint. The people around there just didn’t feel safe on top of all of this. Do not stay here.
Stayed 1 night in Sep 2023

6/10 Okay

BARBARA, TUCSON

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean. Needed a deep clean, as well as general daily cleaning.
Stayed 1 night in Sep 2023

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice but no good recommendations we asked about places to eat and front desk said has to order Uber to deliver Next morning we saw plenty of eating places
Stayed 1 night in Aug 2023