Ratings based on 635 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york, ny

nice hotel

Posted Jan 24, 2015
Pros: Staff, room size and location.
Location: Close to train.
Good hotel for the money. Friendly staff and good breakfast options.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo NY

Close to Palace Theater

Posted Jan 11, 2015
Pros: Safe, close to Palace Theater
Cons: The parking!
Location: McGearys is a nice Irish Bar with good food and service! Albany Pump Station was also nice.
We were in town for only one night. When we got close to the hotel, there were no signs for where the parking lot was. Had to go inside and ask. When we got to the desk, the worker was on the phone for a very long time before he helped us. Felt very safe, as you needed a key to get into hotel and onto the elevators. When I checked out and told them I would be leaving after the seminar, was told I would be charged another 13.50 after 3pm. Really? My car was not even in your parking lot 24 hours. The girl did end up taking the 2nd night parking off the bill. When we left at 5pm and went to get the car out of valet parking, the guys were very slow and didn't have it under control. We asked for our keys and got our own vehicle out. Pay 13.50 for not very good service. Hotel room was nice and clean. Wasn't bad for a one night stay. Parking situation needs to be changed though. The valet parking should be included with your hotel stay!
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Nice hotel, disappointing stay.

Posted Jan 9, 2015
Pros: It's location in Albany is very central.
Cons: The doors to the rooms need to be fitted with slam-arrestors so that every time some one closes a door the hotel doesn't shake, and you can sleep.
Our stay at the Hampton Inn was quite an experience. The hotel itself is nice and clean and has everything you'd expect from a decent hotel. Unfortunately we stayed there on a night when there was a major concert event a block away, and most of the people attending the concert were also staying at the hotel. Our room was right amongst all the revellers who were all drunk, party'd all night, got into massive fights and shouted until about 4am. I know this was not any fault of the hotels, but we would have loved to been informed of it on our arrival, or maybe they could of put the families and guests that actually wanted to sleep at the hotel on a separate floor to the debauchery. Other than that the hotel is perfectly adequate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

nice hotel in downtown

Posted Dec 30, 2014
Our son just moved to Albany,so our first time visiting. His apartment is small so we need a convenient place to stay when we visit. This was very nice and staff were great, Good breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2014
Room was good.... breakfast was very good... hotel is clean...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom montreal

Very nice

Posted Dec 29, 2014
Good one very nice hotel big room freindly stuff reasnoble price
4 out of 5
Recommended
for Everyone
by A verified traveler

Parking

Posted Dec 29, 2014
Hotel was exelent,but when i reserve they don't mention about the parking charges,which was a little expensive,they only slap me with that ,when I check in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice digs in old downtown Albany

Posted Dec 25, 2014
Don't let the drab surroundings fool you. It's a very classy joint with a great restaurant in the lobby. Parking for $13/day should be outlawed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel yet

Posted Dec 23, 2014
Stayed one night. Friendly staff, great room, wonderful breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Thousand Islands, NY

More than expected

Posted Dec 21, 2014
The room rate was great! The staff was so welcoming and helpful, and the valet parking attendant had my car warm and read for me in the morning