Ratings based on 702 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
very close to airportPosted Feb 24, 2015
Pros: close to airport
very close to airport with shuttle service. Recently renovated.
by A verified traveler
very inconvenient to charge for breakfast $ 11.95Posted Feb 23, 2015
Cons: FREE BREAKFAST, that's what they need to do if they want to improve anything.
Nice staff, clean room, comfort room, extremely inconvenient to charge for breakfast $ 11.95 per person meanwhile all hotels in Albany offer a free breakfast, some offer more breakfast some less but at list all offer free breakfast, first time experience that this hotel would charge $ 11.95 per person, UNBELIEVEABLE .
for Everyoneby A verified travelerfrom traverse city,mi
close to what i neededPosted Feb 23, 2015
great place for business travelers. close to airport, rental cars and good food
for Everyoneby A verified travelerfrom albany Ny
Great hotelPosted Feb 16, 2015
My husband and I went there for the weekend. We enjoyed the hutbut and heated pool a lot:-)
for Everyoneby A verified traveler
Nice hotel. Regulating the hetc diat was not easy.Posted Feb 3, 2015
Tv didn't work but we didn't notice until morning. Person at the front desk didn't really seem to care. Room was very clean.
for Everyoneby A verified travelerfrom Wilmington, DE.
Nice hotel. Close to the airport.Posted Jan 26, 2015
Pros: Staff were friendly and everything worked well.
Cons: Wish in-room refrigerator had an ice maker so I didn't have to go down the hall 3 times a day for ice.
Location: Airport nearby and lots of restaurants on Wolf Road near. Also close to the Schenectady and Albany areas.
No problems. Meals at the downstairs restaurant were excellent. Best cheeseburger ever! Wish I could've had my room cleaned more often but their schedule did not meet my schedule.
for Everyoneby A verified travelerfrom adirondacks, ny
Close to the airport.Posted Jan 18, 2015
Getting to the airport was a breeze. The hotel staff checking in were great! The female kortney was great and very personal! As well as the other gentlemen who checked us in.
for Everyoneby A verified travelerfrom Terrebonne, Quebec. Canada
Pleasant 2 Nights stayPosted Jan 2, 2015
Pros: Clean, Good staff, Really liked to see the handicapped accessible pool and spa.
Cons: Please lower the temperature of the pool...not refreshing at all! Just a few degrees lower then the hot spa is ridiculous for a pool..
Location: We went to the Saratoga Casino for New Years Eve , was a great time! Lots of shopping near by ..We like Albany and the surrounding area .
My husband and I went to Albany NY for 3 days/2 nights for New Years ..We liked the hotel. It was clean and the staff were very good. If we had negatives to share it would be that there was no real fan in the bathroom. There was a vent that was barely sucking in air but no separate fan Makes for a very stuffy bathroom when showering... . Another negative would be the pool temperature...It was like stepping into a very warm bath, Only a few degrees lower then the hot spa temp ! ...Not refreshing at all! For anyone hoping to do laps, even short ones, this was ridiculously hot for any fitness purposes. The spa was a good temp but the jets need maintenance. Too their great credit, both the pool and the spa had special mechanical chairs to help handicapped persons enjoy the facilities! We've stayed in many hotels over the years, and never seen that before. .The fitness machines and area were well appointed. We would stay here again ...with a small hope however that they decide to cool down that pool ;-)
by A verified traveler
Posted Nov 21, 2014
Could hear everything person in room next to me said. Rooms gorgeous but shower was clogged and hard to get good pressure
for Familiesby Suefrom Houston
Convenient to AirportPosted Nov 7, 2014 on Hotels.com
This is the second time we have overnighted in the past year on our way to Hudson River Valley Art Quilt Workshops in Greenville NY. So convenient to have the hotel so close to airport you could actually walk and be in your room in 10 minutes! But with art supplies just call the hotel and your shuttle will appear in 10 minutes so add 5 minutes to getting your feet up while you think about the excellent food at the on site restraurant.