Ratings based on 225 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New York
Another comfortable stayPosted Apr 1, 2015
When we are visiting the Troy area, the Hilton Garden Inn is one of the first places we look for accommodations. It is comfortable and convenience to the local colleges. The hotel staff is very nice and helpful. The room is clean and the bed is comfortable. The Rensselaer Spots Bar and Restaurants has good food and an enjoyable atmosphere. The breakfast buffet has a good variety and we usually do take advantage of the convenience of having breakfast at the hotel. Will come back again.
for Everyoneby A verified travelerfrom NY
A fine hotel but in a sketchy neighborhoodPosted Mar 17, 2015
Overall I was very pleased with the hotel and staff. Unfortunately there was a fire alarm at 6:30am on Sunday which caused everyone to get up and walk down the stairs into the snow filled parking lot. But after that everything went very smoothly. It's a fine hotel but in a rather poor part of town in a rather sketchy neighborhood.
for Everyoneby A verified travelerfrom Upstate NY
Great proximity to place of business.Posted Mar 2, 2015
Water pressure in the shower was awful. Tried raising the thermostat up a couple of notches but temp still read the same. Room was clean and comfortable but a little noisy, as the room was on the street side. Didn't get my receipt slid under the door for easier checkout as stated. Friendly lobby attendant.
for Everyoneby A verified travelerfrom Broomall, PA
Great LocationPosted Feb 23, 2015
Pros: Clean, comfortable, exactly what we were looking for.
Location: Close to Albany and Troy, New York, lots of restaurants in the area and very easy to get to.
Very nice hotel with great amenities. Restaurants close by and a short drive to Rochester Institute of Technology which was the destination of our trip.
for Everyoneby A verified traveler
Posted Feb 12, 2015
Checked in late, checked out early. Hotel was fine.
for Business Travelersby Barbaranne
Posted Jan 28, 2015 on Hotels.com
for Business Travelersby A verified traveler
Posted Jan 26, 2015 on Hotels.com
for Familiesby A verified traveler
Posted Jan 23, 2015 on Hotels.com
for Getaway With Friendsby wonderfrom Staten Island.
Number 1Posted Jan 22, 2015 on Hotels.com
The hotel was awesome. Friendly and caring, extremely clean and beautiful.
by A verified traveler
Extremely noisy due to outside noisePosted Jan 21, 2015
Very noisy to the extent that I could not sleep and usually hotels don't bother me. Also could not get temperature right, 69 too cold, 70 was an oven. Very odd. Staff great, but couldn't recommend due to inability to get any rest.