Exterior

Reviews of Days Inn by Wyndham Elizabeth City

2 out of 5
Days Inn by Wyndham Elizabeth City
308 South Hughes Blvd, Hwy 17 Bypass & Hwy 158, Elizabeth City, NC

Reviews

5.6
Rating 10 - Excellent. 46 out of 403 reviews" "
Rating 8 - Good. 89 out of 403 reviews" "
Rating 6 - Okay. 81 out of 403 reviews" "
Rating 4 - Poor. 74 out of 403 reviews" "
Rating 2 - Terrible. 113 out of 403 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised as having Wi-Fi and free breakfast. It had neither. Staff no help. Room not cleaned daily. Would not return.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 14, 2024
Hello Tom,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us as we strive to improve our services. Should you have any further concerns, please contact our management directly. Thank you for sharing your thoughts with us.

4/10 Poor

Gananath

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bed had clean sheets, the bathroom was clean, but the room was not sound proof. Folks going up the metal staircase were extremely loud and were up and about in the wee hours of the morning. It kept the dog up and we hardly got any sleep. When we asked for a room change, they charge extra. There were no hangers to hang jackets. The bar fridge was outide the enclosure and wobbled on three legs. The floor boards had gaps between the boards and were tricky to walk on. We will not be staying at this location next time.
Stayed 3 nights in Apr 2024
Response from tailor on Apr 9, 2024
thank you for your reply i was the person that answered the call when you called at midnight about the stairs sound. and you never asked to change the room and nobody told you to charge extra. Do you want me to stop people from coming out of their room and not walking on your room side we were sold out and we can't stop people like that we can not tell them not to walk on this side they have the right to walk from the room you have a downstairs room I know that, we can't tell guest like that i and I also explain that thing to you but still thanks for your review.

6/10 Okay

Felicia

Traveled with group
Liked: Staff & service
Quiet for the most part, but upon check out, there was a couple fighting in the room next to us. The cleanliness could have been more up to par too.
Stayed 1 night in Feb 2024
Response from Manager on Mar 9, 2024
Hello Felicia,We appreciate your feedback regarding your recent stay with us. Guest comfort is a top priority, and we apologize for any disturbances you experienced. Your comments will be shared with our team for review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.

10/10 Excellent

Courtney

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Courtney,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

Lashika

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Lashika,We are happy to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

2/10 Terrible

Elva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia showed that this was the only hotel available in that area for a one night stay. My fault, should have looked at other websites. This place was loud throughly the whole night and early morning. People screaming and yelling. It was also on the road so the cars made it louder. Though the screaming was more concerning. On top of that, the sheets were stained, the walls were dirty. One non-smoking room smelled like smoke. The lobby had a security system so that shows this area is probably not the safest. I blame myself for not looking at other websites. However the quality of this place was bad. I guess it’s expected for the price
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Elva,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise and other cleanliness issues during your stay. We strive to provide a comfortable and secure environment for our guests, and we will address these issues accordingly. We appreciate your understanding and look forward to improving our services.

2/10 Terrible

George

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Manager on Feb 8, 2024
Hello George, We're sorry to hear that your experience with our hotel was not satisfactory. Please reach out to us directly so that we can address any concerns you may have had. We would appreciate the opportunity to make things right.

4/10 Poor

Tammy

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was trash bags left open in the parking lot. Limited trash receptacles.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 6, 2023
Hello Tammy, Thank you for bringing this to our attention. We apologize for any inconvenience caused and will take your feedback into account to address the issue and improve our services for future guests.

6/10 Okay

Ted

Disliked: Amenities, property conditions & facilities
No hanger’s, no iron, door didn’t seal 3/4 of seal you could see daylight. Curtains had holes in them.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Ted, Thank you for sharing your feedback with us. We regret to learn about the inconveniences you experienced during your stay. We appreciate your valuable input and will take your comments into consideration to further improve our services.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay there.
Had to check out immediately, room had bugs on the bed. Bad experience. Could not gain access in the first room given. Was given a second room, this room was dirty, smelt of heavy cigarette smoke, toilet dirty, still had waste in it. Asked for another room, it had bugs on the bed. Checked out and went next door to Comfort Inn. Didn''t get a refund on checking out.
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello John, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 Good

Meg

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 3, 2023
Hello Meg,Thank you for sharing your feedback with us. We appreciate your positive rating of 8 out of 10, which indicates that you had an exceptional experience during your stay. It means a lot to us that you enjoyed your time at our hotel, and we hope to welcome you back in the future for another wonderful stay.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
In terrible need of paint and shower attention. It was very clean and GREAT towels! Saving grace.
Stayed 1 night in Sep 2023
Response from Manager on Oct 19, 2023
Hello Aimee Jo, We apologize for any inconvenience caused. Your feedback regarding the paint and shower will be forwarded to the relevant team for their attention. Thank you for appreciating our clean environment and quality towels.

10/10 Excellent

Jacquelyn

Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Jacquelyn,Thank you for your outstanding rating! We're thrilled to hear that you had a great experience at our hotel. We hope to welcome you back soon!

2/10 Terrible

erin

Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello erin, We apologize for any inconvenience you may have experienced during your stay. Please provide more details so we can address your concerns.

2/10 Terrible

Charmey

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
They had new furniture but the floor was very nasty. A cockroach walked across the table. Holes in the wall by the bathroom. Rust was around the tissue box. Very creepy outside surroundings. I couldn’t wait to leave.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 28, 2023
Hello Charmey,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We encourage you to contact our management team directly to further discuss your concerns. Your satisfaction is our top priority, and we value your input. Thank you for bringing these matters to our attention and we hope to have the opportunity to better serve you in the future.

8/10 Good

Cecelia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Cecelia,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

Leatrice

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Funding should be provided for renovating older properties before allowing facilities to use the company name DAYS INN.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Leatrice, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love how when ever I needed something I was able to go to the front desk and ask for something.
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Troy,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our front desk. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, no breakfast, no creamer for coffeewish i had of looked first
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello David, Know that your voice is of tremendous importance to us and we value your comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.,

4/10 Poor

Frankie

Traveled with family and small children
When we arrived the lobby you had to be buzzed into. The person checking us in was on the phone in speaker or FaceTime talking the whole time while checking in. The printer didn’t work for the second invoice. Men were on the hallway outside the rooms smoking. We actually turned the keys in and left and did not stay. The room smelt like an ash tray. We felt unsafe.
Stayed 1 night in Sep 2023
Response from Manager on Sep 11, 2023
Hello Frankie,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

8/10 Good

Dawn

Traveled with partner
Liked: Staff & service
It was adequate for what we needed. Mostly clean except for the floor. It is an older facility with cracks in the tub and sink. Staff were polite and professional.No breakfast as advertised.
Stayed 3 nights in Aug 2023
Response from Manager on Sep 7, 2023
Hello Dawn, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

10/10 Excellent

Makaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy hotel at fair pricing.
Stayed 2 nights in Sep 2023
Response from Manager on Sep 7, 2023
Hi Makaila,I’m glad you find our cleanliness and great value pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

6/10 Okay

K

Liked: Cleanliness, staff & service, room comfort
need to fix bathroom knobs
Bathroom door knob-handle was not functional,almost causing me to get stuck in the bathroom because it would not reopen while in the bathroom : ( A scary experience as a solo traveler, and there was what looked like tissue in the door handle hole to keep it from being completely shut. It looks like they did not want to fix it.
Stayed 1 night in Aug 2023
Response from Manager on Sep 8, 2023
Hello K,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 Terrible

Derek

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Manager on Aug 26, 2023
Hello Derek, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 Okay

Melinda

Traveled with family and small children, Business traveler
The stay was okay. Rooms are very clean.
Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Hello Melinda,Thank you for taking the time to share your comments regarding our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 Excellent

Elio

Traveled with family
Liked: Staff & service
Did not like that it was located next to an abandoned prison. There was also no abilty to walk to any restaurant.
Stayed 1 night in Jul 2023
Response from Manager on Aug 4, 2023
Hello Elio,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 Okay

Dorothy

Traveled with family
You Get What You Pay For
This hotel is ok if you are staying 2-3 days traveling from out of State.Bathroom is very small. Another guest was given a key to enter our room while one of my family members was still resting.This invasion of privacy should Never happen.
Stayed 2 nights in Jul 2023
Response from Manager on Jul 26, 2023
Hello Dorothy,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room. Your voice is very valuable to us and we hope you will return on your next travels.

2/10 Terrible

marie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgusting. So bad that we didn’t stay there. Just returned the key.
Stayed 1 night in Jul 2023
Response from Manager on Jul 23, 2023
Hello marie,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

2/10 Terrible

joshua

Stayed 2 nights in Jul 2023
Response from Manager on Aug 1, 2023
Hello joshua, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Greg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Manager on Jul 11, 2023
Hello Greg, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 Okay

RAYMOND

Traveled with partner
No pool.
Stayed 3 nights in Jun 2023
Response from Manager on Jul 9, 2023
Hello RAYMOND, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made during your recent stay due to the condition of our pool. We are forever working to improve upon the guest experience, and I hope you will remember our attributes when you return during another trip to the area to see how we have improved to impress you even more.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay more and stay somewhere else
When we booked this hotel through hotels.com, used the "pool" filter, it showed up so we booked. We then also asked them to ensure 2 of our 3 rooms were either connecting or very close as our kids were staying in the other room. When we arrived, there was no pool and the rooms were about as far apart as possible. We asked for a refund, acknowledging we were outside there refund timelines, since there were 2 issues with the booking. The lady working the desk was very kind, but the manager who she called was very rude.
Stayed 1 night in Jun 2023
Response from Manager on Jun 22, 2023
Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

2/10 Terrible

roggie

Stayed 2 nights in Jun 2023
Response from Manager on Jul 10, 2023
Hello roggie, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Terrible

Carlos

Stayed 1 night in Jun 2023
Response from Manager on Jun 20, 2023
Hello Carlos, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities
My sons couldn’t take a bath as the tub stopper didn’t work. Then one son got poked buy something in the chair in the room and his hand bleed. Staff was nice gave us band-Aid, but told us there is nothing that should’ve done that in the room. Then the next morning we went for the breakfast that was included and it was just juice and coffee. Never mind the fact that the toilet wouldn’t flush in the morning. I told it them of the problems that we noticed and was told that they don’t have any plumbing problem so they don’t know what it was. Definitely look before you book.
Stayed 1 night in Jun 2023
Response from Manager on Jun 14, 2023
Hello Stephanie, Thank you for this feedback, our top priority is for guests to have the most wonderful time during their stay. We will make sure those concerns are addressed and checked and if needs to be replaced, it will. Looking forward to your future stay with us!

10/10 Excellent

Kelly

Stayed 1 night in Jun 2023
Response from Manager on Jun 25, 2023
Hello Kelly,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 Good

Marie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
Hello Marie,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

JOHN, fuquay varina

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Advertised Breakfast and work out gym but they did not have breakfast or work out area. Very disappointing since I searched for both these amenities.
Response from Manager on May 21, 2023
Hello JOHN,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our area and comments about our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 Okay

Moniesia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Deep cleaning is very much needed
Stayed 2 nights in Apr 2023
Response from Manager on May 17, 2023
Hello Moniesia, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
The,owners are very hands on front desk taking care of any room issues highly recommend
Stayed 2 nights in May 2023
Response from Manager on May 6, 2023
Hello Charles,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our front desk and also our room. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Manager on Apr 19, 2023
Dear Guest,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 Poor

Tamara

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
They did not have 24 hour customer service. They did not provide free breakfast, the door to the lobby was even locked when we went for breakfast.
Stayed 1 night in Apr 2023
Response from Manager on Apr 19, 2023
Hello Tamara, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

6/10 Okay

Barbara

Liked: Property conditions & facilities, room comfort
Don’t stay herefor free breakfast, NOTHING there.
The website says there is free breakfast. There was nothing available. NOTHING, not even coffee it water. The desk clerk said she only makes coffee if someone asks for it. I told her we picked this hotel as breakfast was included. She said they ordered food , but it’s in back order?!!! Also, there was mold on shower curtain and the bathroom door did not shut. You need to modify your website as this is not what we paid for.
Stayed 1 night in Apr 2023
Response from Manager on Apr 9, 2023
Hello Barbara,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

8/10 Good

David

Stayed 2 nights in Mar 2023
Response from Manager on Apr 16, 2023
Hello David,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Poor

Emma

Stayed 1 night in Mar 2023
Response from Manager on Mar 7, 2023
Hello Emma,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terrible

Charles

Stayed 1 night in Mar 2023
Response from Manager on Mar 26, 2023
Hello Charles,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Jakeb

Stayed 1 night in Jan 2023
Response from Manager on Jan 30, 2023
Hello Jakeb, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was very clean but some repairs in ceiling not finished
Stayed 2 nights in Jan 2023
Response from Manager on Jan 18, 2023
Hello Jamie,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Clean sheets, hot water, and a working thermostat was all I hoped for at the price I paid and I was very happy.
Response from Manager on Dec 28, 2022
Hello Thomas,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our price and your comments about our sheets. We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price.
Stayed 1 night in Dec 2022
Response from Manager on Dec 18, 2022
Hello Denise,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our price. We hope to see you again in the future.