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Reviews of Travelers Inn Elizabeth City

2.5 out of 5
Travelers Inn Elizabeth City
1211 North Road Street, Elizabeth City, NC

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 345 reviews" "
Rating 8 - Good. 113 out of 345 reviews" "
Rating 6 - Okay. 69 out of 345 reviews" "
Rating 4 - Poor. 30 out of 345 reviews" "
Rating 2 - Terrible. 22 out of 345 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 2 nights in Mar 2024
Response from Travelers Inn Management on Mar 22, 2024
Dear Mark,We apologize you did not enjoy your stay with us. I wish you would have contacted our front desk who would have been more than happy to make your stay more comfortable. We invite you back for a guaranteed 5 star experience!

8/10 Good

Misty

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the value! Staff were very kind & attentive. Only downfalls (and its just being picky)- non-smoking room smelled like smoke; road noise is fairly loud; TV remote is odd with no guide on how to use; toiler is low-flow/pressure. But, room was clean and spacious, bed was comfortable.
Stayed 2 nights in Feb 2024
Response from Travelers Inn Management on Mar 22, 2024
Dear Misty,Thank you for choosing to stay with us! We will pass on your remarks to our team so we can better improve our guest experience! We hope to see you again soon.

6/10 Okay

Heather

Traveled with family
Disliked: Amenities
The property could use some upgrades. Overall it was a decent stay for the price.
Stayed 2 nights in Feb 2024
Response from Travelers Inn Management on Mar 22, 2024
Dear Heather,Thank you for the review! We are currently upgrading our property and are excited to have it complete in the next few weeks. We hope you choose us again the next time you are in Elizabeth City!

6/10 Okay

Jacquelyn

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Travelers Inn Management on Nov 3, 2023
Dear Jacquelyn,Thank you for choosing to stay at the Travelers Inn. We hope to see you again!

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travelers Inn Management on Nov 3, 2023
Dear Cynthia,Thank you for choosing to stay with us here in Elizabeth City. We hope you choose us again the next time you are in town!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Travelers Inn Management on Nov 3, 2023
Dear Jim,Thank you for choosing to stay with us. We hope to see you again in the near future!

8/10 Good

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great price. The room was better than expected except for one of the two beds had some dirt in it under the blanket so i opted to sleep on the other. Behind the bed was dirty, but otherwise a great experience
Stayed 1 night in Oct 2023
Response from Travelers Inn Management on Nov 3, 2023
Dear Dustin,Thank you for choosing to stay with us! We have mentioned your feedback to our housekeeping team and have made improvements. We hope to see you again!

2/10 Terrible

Juerg

Traveled with partner
No go
Stayed 1 night in Sep 2023
Response from Travelers Inn Management on Sep 24, 2023
Dear Juerg,We apologize you did not enjoy your stay with us. I am not sure why you rated us 1/5 as no issues were brought to our staffs attention during your stay. For future reference, should you have any concerns or issues, please contact an employee who would have been more than happy to better assist you. Your review on here does not help us correct any issues, if there were any. Instead, if you would have contacted our front desk, they would have made your stay a 5 star experience! We invite you back again for a better experience here at the Travelers Inn!

10/10 Excellent

Teri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Travelers Inn Management on Sep 21, 2023
Dear Teri,Thank you for the 10/10 rating! We are very pleased to hear you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Travelers Inn Management on Sep 21, 2023
Dear Graham,Thank you for choosing to stay with us! We hope you enjoyed it. Please be sure to come back again soon.

6/10 Okay

Patricia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Didn’t have towels when we came. Tv didn’t work properly
Stayed 1 night in Sep 2023
Response from Travelers Inn Management on Sep 21, 2023
Dear Patricia,We apologize about any inconvenience. For future reference, should you have any issues, please contact our front desk agent or a staff member, who would have been more than happy to better assist! We hope to see you again in the near future!

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Travelers Inn Management on Sep 21, 2023
Dear Robert,On behalf of the entire team here at the Travelers Inn, we are very pleased to hear you enjoyed your stay. We hope you choose us the next time you are in the area!

8/10 Good

Craig, Bluffton

Traveled with family
Liked: Cleanliness, staff & service
Very nice staff. Rooms were dated but clean. Bathrooms were redone and new.
Stayed 1 night in Aug 2023
Response from Travelers Inn Management on Sep 1, 2023
Dear Craig,Thank you for choosing to stay with us! We are very pleased to hear you enjoyed our friendly staff and clean guest rooms. We hope to see you again the next time you are in Elizabeth City!

2/10 Terrible

Regina

Traveled with family
Disliked: Amenities
Listen, I never leave reviews but I felt it was my duty to let the public know about this place. We paid almost $200 for a room. There was NO HOT WATER and only one towel! There was a cockaroach on the bathroom mirror waiting for me while I took a freezing cold and tried to dry off with a towel already used by my husband and son. The owners of this place need to do a better job.
Stayed 1 night in Aug 2023
Response from Travelers Inn Management on Sep 1, 2023
Dear Regina,Thank you for choosing to stay with us. It is very unfortunate you mentioned these issues in the review but did not call out front desk, who would have been more than happy to assist. All of our guest rooms have multiple towel sets, and should you have needed more, our front desk or housekeeping would have gave you an additional set. Also, during your stay, we did not have any other complaints about no hot water, however should you have mentioned this to our staff, your room would have been changed immediately. Our staff goes above and beyond to ensure all guests enjoy their stay with us! We strive for 100% guest satisfaction here at the Travelers Inn. We hope to see you again for another 5 star experience, guaranteed!

8/10 Good

Gregg

Stayed 1 night in Aug 2023
Response from Travelers Inn Management on Sep 21, 2023
Dear Gregg,Thank you for choosing to stay with us! We hope you enjoyed it. Please be sure to book with us again the next time you are in Elizabeth City.

6/10 Okay

Donald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Travelers Inn Management on Sep 1, 2023
Dear Donald,Thank you for choosing to stay with us! We hope to see you again the next time you are in Elizabeth City.

4/10 Poor

Le Roy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worse Bed you will ever sleep on
I want to start with the good. The girl that works the check in and that does the laundry was fantastic. She really cares and that is hard to find nowadays. Unfortunately, now comes the bad. First, unless you want to sleep on the equivalent of a Futon this is not the place for you. I am a HUNDRED percent sure that they had the WORSE BED I have ever slept on. It was a metal frame with a futon mattress on it, not even slightly comfortable. They have renovated but this place is OLD. Our toilet handle was on the verge of collapsing. My son travelled with me and wanted no part of this place. He of course found a dead bug almost as soon as we walked in and a cigarette on the chair, this was a non-smoking room. I was told that the cleaning lady smoked and probably left it thereon accident but still worrisome. There are many times I wish I could go back in time to redo things in life and booking 2 nights here would be one of them.
Stayed 2 nights in Jun 2023
Response from Travelers Inn Management on Jun 21, 2023
Dear Le Roy,We apologize about any inconvenience. I wish you would have stopped by our front desk and spoke to a staff member, who would have been more than happy to switch your room.Our beds are fairly new as we recently renovated the property. We apologize you did not think it was comfortable.We will pass your remarks on to our entire team so we can ensure we do not have any issues in the future.For future reference, should you have any issues with your room, please notify a staff member so we can make this right. You writing a review post stay is not effective as we can not make your stay more comfortable as you have already checked out. If you had these issues present in your room, I guarantee our team here at the Travelers Inn would have gone above and beyond to make your stay a 5 star experience! We hope you give us a chance again in the future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
close to the college. staid here many times, and it is our stop of choice.
Stayed 1 night in May 2023
Response from Travelers Inn Management on May 23, 2023
Dear Jane,Thank you for choosing to stay with us! We are very happy to hear we are your stop of choice every time you are in Elizabeth City. We hope to see you again in the near future again!

6/10 Okay

Walter

Traveled with partner
Liked: Staff & service
Acceptable, but very basic
Stayed 1 night in May 2023
Response from Travelers Inn Management on May 23, 2023
Dear Walter,Thank you for choosing to stay with us. We hope to see you again the next time you are in Elizabeth City!

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Travelers Inn Management on May 23, 2023
Dear Gilbert,Thank you for choosing to stay with us. We hope you enjoyed it and hope to see you again soon!

4/10 Poor

Courtney

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Brittany was nice at the front desk but the room was not clean…there was hair all over the bathroom sink, toilet and floor. I knew this wasn’t a five star hotel but I was expecting a little bit more. The room being dirty just made me feel dirty the whole weekend. Didn’t even want to use the bathroom. The towels and rags were just so flimsy. The sheet, because there was no comforter just felt mushy so I slept on top of everything. They had some good TV channels though. I probably will not ever stay here again.
Stayed 2 nights in Apr 2023
Response from Travelers Inn Management on Apr 17, 2023
Dear Courtney,We apologize about any inconvenience. I wish you would have mentioned any of these issues to our front desk staff or housekeeping staff, who would have been more than happy to assist you. We strive to have 100% guest satisfaction here at the Travelers Inn. We invite you back for a 5 star experience.

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The little Inn that could
Generally, an excellent place to stay in Elizabeth City! Clean, well-kept, at an excellent price. The owner/manager is on-site much of the time, and is helpful, kind, and polite - brava! The only tick against it is the a/c seems a little unreliable: I like a cold room at night, and the a/c doesn't give a lot of options for control. But other than that, highly recommended!
Stayed 1 night in Apr 2023
Response from Travelers Inn Management on Apr 17, 2023
Dear Rod,Thank you for the wonderful feedback! We truly take pride in our property here in Elizabeth City. On behalf of the entire team, we invite you back for another 5 star stay!

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic, no-frills hotel. Our room was clean. We got a decent night's sleep. There were no safety concerns. We would stay here again.
Stayed 1 night in Mar 2023
Response from Travelers Inn Management on Mar 10, 2023
Dear Robert,Thank you for choosing to stay with us! We truly take pride in our property here in Elizabeth City and hope to see you again the next time you are in town!

10/10 Excellent

Dolores

Stayed 1 night in Mar 2023
Response from Travelers Inn Management on Apr 10, 2023
Dear Dolares,Thank you for the 5/5 rating. We hope to see you again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!
Stayed 1 night in Mar 2023
Response from Travelers Inn Management on Mar 20, 2023
Dear Erin,Thank you for the 5/5 rating!We are very pleased to hear you enjoyed your stay with us and our friendly staff. We hope to see you again the next time you are in Elizabeth City!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The front desk lady was incredibly helpful and accommodating. She went above and beyond to help make our stay pleasant.
Stayed 1 night in Mar 2023
Response from Travelers Inn Management on Mar 8, 2023
Dear Valued Guest,Thank you for choosing to stay with us! We are very pleased to hear you enjoyed our friendly staff here at the Travelers Inn. We truly take pride in our property and we aim to provide the best southern hospitality in town! We hope to see you again the next time you are in Elizabeth City.

10/10 Excellent

Bruce

Stayed 1 night in Mar 2023
Response from Travelers Inn Management on Apr 10, 2023
Dear Bruce,Thank you for the 5/5 rating! We hope to see you again here soon the next time you are in Elizabeth City.

4/10 Poor

DONALD

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty and in need of renovations. Sheets were stained, floors sticky and bathroom ceiling mildewed. Chair had large stains. Toilet was not fastened to the floor properly and hit the wall when used. After showing management pictures was denied any type of compensation. I will never stay there again and neither should you. You’ve been warned.
Stayed 1 night in Feb 2023
Response from Travelers Inn Management on Feb 17, 2023
Dear Donald,We apologize you did not enjoy your stay with us. It is unfortunate you did not mention any of this to our staff when you were in the room. We would have been more than happy to correct any issues. Also, at check out, you mentioned you weren’t happy with the price, and perhaps that was what was the reason you did not enjoy your stay. If you had brought up any of the issues you mentioned to our front desk when you checked in, they would have been happy to switch your room!Your remarks have been passed on to our team who will look into these concerns and address them. We strive to provide our guests with the best “southern hospitality” and we aim for 100% guest satisfaction! We invite you back for another great stay with us here in Elizabeth City.

4/10 Poor

Marquita

Stayed 1 night in Feb 2023
Response from Travelers Inn Management on Mar 8, 2023
Dear Marquita,Thank you for choosing to stay with us. For future reference, should there be anything you need to make your stay more comfortable, please let our front desk staff know so we can better assist. We hope you choose us again for a 5 star stay.

8/10 Good

Eveline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property was updated & clean.
Stayed 1 night in Jan 2023
Response from Travelers Inn Management on Feb 8, 2023
Dear Eveline,Thank you for choosing to stay with us! We are very pleased to hear you enjoyed your stay with us, We hope to see you again soon!

8/10 Good

Alvina

Business traveler
Liked: Staff & service
Basic necessities
This is a very basic motel with very basic remodel. Motel is right on the main road so it can be very loud with traffic noise. The beds are on a metal frame which can be quite noisy. The refrigerator made a loud noise every time it turned off which woke me all night. Overall it was clean. The shower curtain could use a wash. The bathroom sink drained at a snails pace but I informed the front desk and they were gonna call a plumber. My biggest complaint was the towels. Bathroom linens were pitiful!!!!!! They were old, thin, dingy and hard as if they had been hung outside on a clothesline to dry. We considered stopping at dollar general to purchased new ones but we were only there for 2 days. This place could still use some improvements to improve the overall ratings.
Stayed 2 nights in Jan 2023
Response from Travelers Inn Management on Jan 30, 2023
Dear Alvina,Thank you for choosing to stay with us. We have passed on our feedback to our team here so we can better serve our guests. We take pride in our property here and our entire staff always goes above and beyond to ensure our guests enjoy their stay with us here at the Travelers Inn! We hope to see you again the next time you are in Elizabeth City.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was as nice and friendly on my third stay as they were on my first stay. The room was clean and the right size for my visits. I dont have anything negative to say.
Stayed 2 nights in Dec 2022
Response from Travelers Inn Management on Dec 22, 2022
Dear Steven,Thank you for choosing to stay with us. We are very pleased to hear you enjoyed our hospitality here at the Travelers Inn.We hope to see you again the next time you are in Elizabeth City!

10/10 Excellent

Ann

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this stay was great. From check in to check out. We had one small issue with the shower but it was handled quickly and professionally. Brittany is the BEST!! WE WILL STAY AGAIN!!
Stayed 3 nights in Nov 2022
Response from Travelers Inn Management on Nov 11, 2022
Dear Ann,Thank you for choosing to stay with us! We are very pleased to hear you enjoyed your stay with us and our friendly staff! We truly take pride in our team here at the Travelers Inn. We hope to see you again very soon!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal Staff! They are extremely friendly, helpful, and overall pleasant! And it is nice to support a true small business that’s excelling in a large industry. We will now ONLY stay their on our frequent trips to Elizabeth City. I cannot recommend them enough!
Stayed 3 nights in Oct 2022
Response from Travelers Inn Management on Oct 30, 2022
Dear Michael,On behalf of the team, we thank you for choosing to stay with us during your visit to Elizabeth City. We truly take pride in our property and strive to provide our guests with the best "Southern Hospitality." We appreciate you recognizing our staff and how hard they work to ensure our guests can enjoy their stay with us here a the Travelers Inn. We hope to see you again soon in the near future!

10/10 Excellent

Yushawnda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Oct 2022
Response from Travelers Inn Management on Oct 30, 2022
Dear Yushawnda,Thank you for the 5/5 rating! We are very happy to hear you enjoyed your stay with us. Please be sure to come back again soon!

10/10 Excellent

Cecelia, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Brittany was so friendly and suggested great options for shopping and dining. We will definitely return.
Stayed 1 night in Oct 2022
Response from Travelers Inn Management on Oct 14, 2022
Dear Cecelia,Thank you for choosing to stay with us! We are very pleased to hear you enjoyed it and also our wonderful staff member, Brittany! She always goes above and beyond to ensure all guests enjoy their stay here at the Travelers Inn. We hope to see you again soon!

10/10 Excellent

Raquel, monroe

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service!!
Stayed 1 night in Oct 2022
Response from Travelers Inn Management on Oct 14, 2022
Dear Raquel,Thank you for the 5/5 rating! We are very happy to hear you enjoyed our customer service here at the Travelers Inn. We hope to see you the next time you are in town!

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerk was friendly and very helpful, giving us several options for dining and sightseeing. Room was clean and in good condition.
Stayed 1 night in Sep 2022
Response from Travelers Inn Management on Oct 3, 2022
Dear Tammy,Thank you for taking the time to review your stay with us. We take pride in our staff here at the Travelers Inn and it is great to hear our front desk staff was helpful during your visit to Elizabeth City. We hope to see you again soon the next time you are in town!

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Sep 2022
Response from Travelers Inn Management on Oct 3, 2022
Dear David,Thank you for choosing to stay with us. We are glad to hear you enjoyed it. Please be sure to come back again soon!

6/10 Okay

Jeanette

Traveled with family
Liked: Cleanliness, staff & service
Room was clean but outdated. Linens on bed were clean. Location is close to highway so gets a little noisy during morning rush hour. A pipe burst while we were there so we were not able to shower in the morning before check out. But the front desk girl was polite and apologized for inconvenience. Would recommend for a one or two night stay.
Stayed 1 night in Aug 2022
Response from Travelers Inn Management on Aug 26, 2022
Dear Jeanette,Thank you for choosing to stay with us! We apologize and appreciate you understanding about the pipe burst. We have it taken care of now and hope you choose us again the next time you come to Elizabeth City!

2/10 Terrible

Ursula

Stayed 1 night in Aug 2022
Response from Travelers Inn Management on Aug 14, 2022
Dear Ursula, Thank you for choosing to stay with us. We apologize you did not enjoy your stay and wish you would have contacted our front desk who would have been more than happy to assist you. We truly take pride in our property and always strive to provide our guests with our “southern hospitality”. We hope you choose us again for another 5 star experience!

2/10 Terrible

michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Think the bugs live and dead really didn't impress me or my wife.. Went to talk to management and I never seen them but they did call us a few days later. I WOULDN'T NEVER STAY AT THIS PLACE !!!
Stayed 1 night in Jul 2022

6/10 Okay

Alan

Traveled with group
Liked: Staff & service
Disliked: Room comfort
Short trip with friends
Beds are on spring-topped platforms, not box springs. Very friendly and accommodating staff brought us extra coffee, and even moved our room closer to the stairwell to shorten our walk on check in and out. Ice machine was empty.
Stayed 2 nights in Jul 2022
Response from Travelers Inn Management on Jul 25, 2022
Dear Valued Guest, Thank you for choosing to stay with us. Our brand new bedding/furniture is great! We take pride in our staff and property here in Elizabeth City and hope to see you again the next time you are in the area.

8/10 Good

Verified traveler

Liked: Staff & service
Good deal
Not a bad place for the price. Clean, but sketchy neighborhood. Good clerk at check in counter.
Stayed 1 night in Jul 2022
Response from Travelers Inn Management on Jul 25, 2022
Dear Valued Guest, Thank you for choosing to stay with us.

6/10 Okay

Paul

Traveled with pets
Liked: Cleanliness
Hard bed scratchy sheets and non working coffee maker
Stayed 1 night in Jul 2022
Response from Travelers Inn Management on Jul 25, 2022
Dear Paul, Thank you for choosing to stay with us. We apologize you did not enjoy our bedding, however we use standard hotel grade linens in our rooms. Also, I wish you would have contacted our front desk, who would have been more than happy to assist with the coffee maker! We hope to see you again the next time you are in town.

6/10 Okay

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Give these guys some time and it should be ok. Right now they are working on the front and outside appearance. Rooms are rough but AC, shower and bed worked fine after a long bike ride. Better than staying in a tent with it being so hot and a thunder storm coming.
Stayed 1 night in Jun 2022
Response from Travelers Inn Management on Jun 19, 2022
Dear David, Thank you for choosing to stay with us! We take pride in our property here in Elizabeth City and hope you choose us again the next time you are in town.

4/10 Poor

Matt

Stayed 1 night in Jun 2022

10/10 Excellent

STEPHEN

Stayed 1 night in Jun 2022

10/10 Excellent

Sandra

Stayed 1 night in May 2022

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2022
Response from Travelers Inn Management on May 16, 2022
Dear Karl, Thank you for choosing to stay with us. We are very pleased to hear you enjoyed it. Please be sure to come back again the next time you are in Elizabeth City!