Ratings based on 217 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by A verified traveler

Posted Aug 25, 2014
Staffing was not polite had altercation due to my children being accused of damages in fire escape. Children were on there way to car and stepped on flour and throwing down from and unknown floor by someone. Manager was not to professional
Comment from Hotel Management
Aug 27, 2014 by Stella, Hotel Management
We appreciate your review of our hotel. We apologize for the issue you encountered with our management team. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 10, 2014
Great hotel friendly staff near several restaurants and shopping
Comment from Hotel Management
Aug 13, 2014 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel. Your business is truly appreciated. Have a wonderful week. 
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
staff was pleasant but found the Marriott to be a little "old." had stayed there about 20 years ago and I can tell it's aged a bit but still would recommend it. bed was super comfy, view was the best, great location.
Comment from Hotel Management
Aug 1, 2014 by Stella, Hotel Management
Thank you for taking the time to provide feedback. Your business is greatly appreciated. We hope to provide you with Marriott's brilliant service on your next trip to Albuquerque. Enjoy this lovely day. Take care.
3 out of 5
Recommended
for Everyone
by A verified traveler from Santa Fe, NM

Serviceable Hotel

Posted Jul 28, 2014
Pros: Location and the A/C worked great.
Cons: Update the rooms if possible.
Location: Lots of restaurants/bars and shopping
I don't have any major complaints. The hotel is in a great location. The room was small and did not come with a refrigerator, like I requested. I liked the fact that there was liquid hand soap, shampoo/conditioner and bath gel.
Comment from Hotel Management
Jul 30, 2014 by Stella, Hotel Management
We appreciate your review of our hotel. We apologize that you were not satisfied with the overall hotel stay. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. I will address your concerns with our management team. Thank you for taking the time to share your experience. Your business is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central location, nice on site facilities.

Posted Jul 28, 2014
Central location, nice on site facilities. Great staff, polite and friendly. Comfortable bed, super soft linens.
Comment from Hotel Management
Jul 30, 2014 by Stella, Hotel Management
Thank you for taking the time to provide feedback. Your business is greatly appreciated. We hope to provide you with Marriott's brilliant service on your next trip to Albuquerque. Enjoy this lovely day. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful view

Posted Jul 14, 2014
Traffic was loud. But bed comfortable, coffee in rooms, was excellent. I had a wonderful stay
Comment from Hotel Management
Jul 16, 2014 by Stella, Hotel Management
Thank you for providing feedback. I'm glad to hear you received Marriott's brilliant service. I apologize for the traffic noise. Thank you for your business and enjoy this beautiful day. Take care.
1 out of 5
by A verified traveler from Media, PA

Don't stay here, unless you have to.

Posted Jul 14, 2014
This was the worst Marriott I've ever stayed at. It was poorly maintained and incredibly dirty. The guest rooms smelled of cigarette smoke and they were small. Consider looking into some other hotels if you're in Albuquerque.
Comment from Hotel Management
Jul 16, 2014 by Stella, Hotel Management
Thank you for taking the time to provide feedback. Your business is greatly appreciated. I apologize for the room being too small, the unpleasant cigarette smell and that you were not satisfied with your entire stay. I will address your concerns with the management staff. We hope to provide you with Marriott's brilliant service on your next trip to Albuquerque. Enjoy this lovely day. Take care.
Comment from Hotel Management
Jul 16, 2014 by Stella, Hotel Management
Thank you for taking the time to provide feedback. Your business is greatly appreciated. I apologize for the room being too small, the unpleasant cigarette smell and that you were not satisfied with your entire stay. I will address your concerns with the management staff. We hope to provide you with Marriott's brilliant service on your next trip to Albuquerque. Enjoy this lovely day. Take care.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Nice Hotel

Posted Jun 17, 2014 on Hotels.com
It was very nice. The only drawback for me was there too many kids running up and down the halls for my liking. The hotel was nice and clean, staff was super friendly. The room could have been cleaned better upon arrival.
Comment from Hotel Management
Sep 13, 2014 by Stella, Hotel Management
We are glad you enjoyed your stay and that you received Marriott's brilliant service. I apologize for issue you encountered with the kid's running up and down the halls. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
5 out of 5
Recommended
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by Stella, Hotel Management
We are glad you enjoyed your stay and that you received Marriott's brilliant service. Your business is truly appreciated. Enjoy this fabulous day. Take care.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
Comment from Hotel Management
Sep 13, 2014 by Stella, Hotel Management
We are happy you enjoyed your stay and that you received Marriott's excellent service. Your business is greatly appreciated. Enjoy this beautiful day. Take care.