Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2015
Good and comfortable stay. Refreshments in lobby were a nice touch.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

Excellent location in uptown ABQ.

Posted Dec 28, 2014
Pros: Location; reasonable rates.
Cons: Rooms are a bit dated, but comfortable.
This is great place to stay if you're new to ABQ.
Comment from Hotel Management
Dec 31, 2014 by Stella, Hotel Management
Thank you so much for your feedback. We value the comments we received regarding our hotel. We are so pleased to hear you experience Marriott's brilliant service! Again, thank you for posting this review and enjoy this lovely day. Take care.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scottsdale Az

Amazing experience

Posted Dec 8, 2014
I chose this hotel for it's location as well as it being nice, but not extremely nice like that of the Ritz. I wanted something nice in the area, but not something extremely pricey and luxurious. I can undoubtedly say that this was the best hotel experience I have ever had hands-down, in regards to the staff and how I was treated from the minute I walked in to the minute I walked out. They made me dinner reservations, went the extra mile with everything that I requested whether it be going in getting me free bowling passes when I mentioned that I needed the shuttle to go to the bowling alley, which delivered me and my girlfriend to the front door of the bowling alley, and also return to pick me up when I was done. It is little things like that that will have me staying at this property every single time I come back to New Mexico.
Comment from Hotel Management
Dec 31, 2014 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel. Your business is truly appreciated. Have a wonderful week. Take care.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Arlington

Excellent location.

Posted Nov 27, 2014
Shopping and restaurants within walking distance. Many local attractions within a short driving distance. Pleasant and helpful staff. I would highly recommend this hotel.
Comment from Hotel Management
Dec 2, 2014 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so delighted to hear you enjoyed our hotel along with the hotel amenities and the local area. Your business is truly appreciated. Have a wonderful week. Take care.
4 out of 5
Recommended
for Couples
by A verified traveler

Amazing view, go out to eat.

Posted Oct 31, 2014 on Hotels.com
We were disappointed no jacuzzi. And the room service overcooked my steak. But the beds were very comfortable and the view of the city was amazing!!
Comment from Hotel Management
Dec 2, 2014 by Stella, Hotel Management
Thank you for providing feedback. I apologize for your disappointments. I will be speaking with the management team regarding the your disappointments. Thank you for your business and enjoy this lovely day. Take care.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 28, 2014 on Hotels.com
We had always had a restful night but on this occasion there was a lot of noise and running down the hallway. I called service desk. Security came and talk to party by it got worse. Night time is for resting if you want a party go to a bar or a party place.
Comment from Hotel Management
Dec 2, 2014 by Stella, Hotel Management
Thank you for taking the time to provide feedback. Please accept my apology for the issues you encountered. Your business is greatly appreciated. We hope to provide you with Marriott's brilliant service on your next trip to Albuquerque. Enjoy this lovely day. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to shopping

Posted Oct 27, 2014
Pros: They work to make sure you are satisfied.
Location: Close to good restaurants, shopping and easy to find!
We have stayed there several times this year. The staff it always friendly; the rooms are clean and comfortable; the food and drinks are excellent!
Comment from Hotel Management
Oct 29, 2014 by Stella, Hotel Management
Thank you so much for posting this review of our property. We value the comments we received regarding our friendly staff, excellent food and drinks, service and location. We are so pleased to hear you experience it each time you return! Again, thank you for posting this review and enjoy this lovely day. Take care.
4 out of 5
Recommended
for Couples
by Elizabeth Lundahlfrom Flagstaff, AZ

Lovely Hotel...Wonderful service!

Posted Oct 26, 2014 on Hotels.com
Hotel room was beautiful and clean and our bed was so comfortable! Front desk service wonderful. Bartenders excellent and charming. Only thing that I mentioned to the desk staff when we left was the the water in the shower was way too hot. Someone could get hurt. Perhaps you should turn the temp down.
Comment from Hotel Management
Jan 3, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you stayed with us. I do apologize for the hot water issue. I will share this with the corporate office. Your business is truly appreciated. Enjoy this beautiful day. Take care.
1 out of 5
Recommended
for Families
by A verified traveler

Marriott Albequerque

Posted Oct 14, 2014 on Hotels.com
The room was so dirty especially the bathroom. I took pictures if I could upload them I would. For $200 a night I expected more. There were 4 of us and they tried to put us in a room with 1 King bed, that means 2 people would have to be in the fold out, really for $200 a night?? Terrible hotel!!
Comment from Hotel Management
Jan 3, 2015 by Stella, Hotel Management
Thank you for your feedback. Our goal is for every guest to leave happy and I apologize this didn't happen during your recent stay. I will forward your feedback to our management team. I deeply apologize for the issues you encountered. Your business is greatly appreciated. Enjoy this beautiful day. Take care.
4 out of 5
by A verified travelerfrom Ruidoso, New Mexico

Disappointed

Posted Oct 13, 2014
Pros: Location
Cons: Make free wi-if available like the rest of the world.
Absolutely in this day and time that a major chain hotel charging $200 a night does not have free wi-if. I guess they need the $15 extra to stay open. I won't be back.
Comment from Hotel Management
Oct 20, 2014 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you stayed with us. I do apologize for the WiFi charges. I will share your disappointment with the corporate office. Your business is truly appreciated. Enjoy this beautiful day. Take care.