Ratings based on 307 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly hotel staff and clean room.

Posted Jun 28, 2015
Pros: The hotel staff was outstanding and very friendly!
Cons: Room size, but I think this is not really something you can improve.
Location: Location was perfect. Across the street from two different malls, lots of stores and food choices.
We were very impressed with the hotel staff during our stay. Everyone said hello, smiled and really made the stay pleasant. Rooms were clean and comfortable. Only thing to note is the rooms are a little small. We had a room with a king bed. Looks great for business travelers, but we had an 8 month old baby so finding room for the crib and baby items was a little difficult. Nothing that wasn't manageable so I would definitely recommend this hotel and stay there again. Location was perfect. Across the street from two different malls and a Target store. Lots of choices to eat at. We need to eat gluten free and there was a Jason's Deli less than a block away. It was an ideal location for everything we needed to get to.
Comment from Hotel Management
Jul 1, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vilnius

Easy access

Posted Jun 27, 2015
Pros: Friendly, efficient staff.
Location: Mall two or three blocks away. Target across the street. Restaurants and bars and grocery stores and theaters within three blocks as well.
Friendly, efficient staff. Easy access to the interstate. Mall two or three blocks away. Target across the street. Restaurants and bars and grocery stores and theaters within three blocks as well. Very nice location!
Comment from Hotel Management
Jul 1, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
2 out of 5
by A verified traveler

High expectations for a Marriott

Posted Jun 2, 2015
After traveling for a business trip, all I needed was a hotel room for a nice shower and a relaxing night sleep. The staff tried charging me $30 over my booked price and could not understand that I wanted to pay in cash not on a card. After getting to my room (420) which had no door number on it, and I had to assume it was my room by the number missing, the cleanliness of the room is not what a Marriott should be promoting. It didn't even look like the sheets had been changed from the previous guests. The staff was courteous enough to switch me to a room that was cleaner and didn't smell like cigarettes. There was no refrigerator or microwave for food either. After getting to bed at midnight and getting to sleep in till 8, I was immediately awoken by the housekeeping staff blaring their music from their cleaning carts. I will not be back to this "nice" hotel.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you for posting this review of our property. Guest feedback is the best source we have to use to show us what we need to improve upon. I have let the respective departments know of the issues you encountered while staying with us and they are working to find resolutions for these problems. We look forward to your next stay with us. Enjoy this gorgeous day. Take care.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jun 1, 2015
Pros: Location location location
I love the location you can get to everything in ABQ within a few minutes drive. The Uptown area has many walk to shops and restaurants. The hotel staff is so polite and always helpful.
Comment from Hotel Management
Jun 9, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Wonderful service, great room. Everything was very clean and professional. I definitely got what I paid for.
Comment from Hotel Management
May 18, 2015 by Stella Helms, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
4 out of 5
Recommended
for Families
by A verified traveler from Socorro, New Mexico

Nice Hotel near the Mall.

Posted May 4, 2015
Pros: Me and the Mrs. liked the location while our son enjoyed the indoor/outdoor pool.
Cons: The competition is giving away wi-fi and feeding us before we hit the road. I suggest you take notice. Also call the Hotel first.
Location: Shop at the mall. Go to the movies.
I went through Expedia and was under the impression I was to get free wi-fi and breakfast only to be told "I'm very sorry for the mix up Sir but it's out of our hands.
Comment from Hotel Management
May 14, 2015 by Stella Helms, Hotel Management
Thank you so much for posting this review of our property. We are so glad you experienced our staff's brilliant service during your recent visit. The respective departments will read your comments and share them with our staff. Your business is greatly appreciated. We look forward to your next stay with us. Have an amazing week. Take care.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 1, 2015
The only problem was that there was a graduation and there were hundreds of teenager in the hotel without supervision.
Comment from Hotel Management
May 14, 2015 by Stella Helms, Hotel Management
We appreciate your honest review of our hotel. We always try to maintain Marriott's high quality standards and apologize that we fell short. We are sorry you were not satisfied with our hotel. Our goal is for every guest to leave happy and I am sorry that you did not feel that way upon your departure. Thank you for taking the time to share your experience. Your business is truly appreciated. Have a wonderful week. Take care.
5 out of 5
Recommended
for Families
by A verified traveler

Great stay

Posted Apr 30, 2015 on Hotels
Fantastic!
Comment from Hotel Management
Jul 18, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. It is always a pleasure for us to hear wonderful comments from our loyal guests. We are so glad that you were able to enjoy our amenities. We will be letting our respective departments know of all of your comments. We hope to see you back soon so that we may provide you with another brilliant stay. Have a great day. Take care.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 29, 2015 on Hotels
Comment from Hotel Management
Jul 18, 2015 by Stella, Hotel Management
Thank you for your business. Have an amazing week. Take care.
5 out of 5
Recommended
for Families
by Anna from Santa Fe

Great stay!

Posted Apr 28, 2015 on Hotels
Excellent!!! Check in was pain free and easy!
Comment from Hotel Management
Jul 18, 2015 by Stella, Hotel Management
Thank you so much for posting this review of our property. We value the comments we receive regarding our great customer service and are so pleased to hear you were able to experience it! Your business is greatly appreciated. Enjoy this lovely day. Take care.