Ratings based on 388 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 21, 2014
The hotel was a very nice stay for me. I had previously had a chance to stay at this hotel earlier in the year. The room was great and I did not have any problems. The shower was as nice as before and the room, setup was great.
3 out of 5
by A verified traveler

Posted Sep 17, 2014
Old building, bad Wifi, cable TV worked intermittently, no water pressure, broken furniture. Nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern California

Nice hotel close to freeway

Posted Sep 14, 2014
Pros: The bed was comfortable and the comforter was wonderful.
Cons: The in room coffee was terrible
Location: Only stayed for the night on our way to Colorado from California
Other than the freeway construction that is going on at night (which you can't hear just makes it difficult to get the hotel) it was a wonderful stay. The in room coffee was bad but everything else was great. Really loved the comforter that they had on the bed. Made it nice and cozy.
2 out of 5
by A verified traveler from A

Don't stay at this hotel.

Posted Sep 14, 2014
Very old motel. Rooms were very dated. The sink not in the bathroom. I would not recommend this hotel to anyone.
Comment from Hotel Management
Sep 17, 2014 by Chris, Hotel Management
Dear Guest, We would like to thank you for rating our hotel on Expedia. We regret to see that you were not pleased with age of the hotel and did not like the location of the sink outside of the bathroom. We are now under new management and are working hard to improve the appearance of the guest rooms. We have already added microwaves and refrigerators to every room and will start working on updating other areas of the hotel as well. We hope that you will come in and enjoy a newly renovated room in the future. Thank you for your time and have a great day.
3 out of 5
by A verified traveler from Las Vegas, NV

OK, but not great.

Posted Sep 8, 2014
Pros: Location. Cleanliness. Breakfast included. I guess it was pet friendly, so good for pet owners.
Cons: Better mattresses for sure.
Location: We were there for a wedding, so no time to visit ABQ.
Rooms were OK, but very small bathroom. Mattress springs could be felt. Our main complaint was a key issue. We had to change room keys 8 times and the staff seemed to think this was normal. The last time was at 1 AM, after we came back from a wedding. Again we couldn't enter. Went to reception and were given 2 more keys again, didn't work, so back again to reception. Second try didn't work either so security was called and finally the door was opened at 1.30 AM. It was obviously a malfunction of the actual unit on the door, but the staff seemed unconcerned. It was very aggravating. Breakfast was alright and always nice to have that included.
Comment from Hotel Management
Sep 19, 2014 by Chris, Hotel Management
Dear Margot, Thank you for your comments regarding your stay at our location. I apologize for any trouble you had with the keys not working and we have started working on the issue with the door lock. I appreciate you informing me of the issues with the door locks and employees. I will use this information to help improve service at our location. Thank you again and have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2014
The reservation was for a smoking room but they gave us a non-smoking room without me asking for one.
Comment from Hotel Management
Sep 19, 2014 by Chris, Hotel Management
Thank you for comments regarding your stay with us at the Baymont. We are happy to hear that we were able to accommodate you in a nonsmoking room as requested and look forward to seeing you again in the future. Thank you for your time and have a great day.
3 out of 5
by A verified traveler from Amarillo TX.

Posted Sep 2, 2014
Cons: Better house keeping for sure
The first room they gave me the floor was dirty, when I pulled back the covers it looked like they just made the bed and did not change the sheets, ( GROSS) when I called to have them come change the sheets I was told I would have to do it myself because they didn't have anyone to do it. When I ask for a disscount to do that he said NO. they called me back a short time latter and gave me another room. The glass plate that goes in the microwave was on the bed in that room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Our stay in NM

Posted Aug 26, 2014
Pros: Everything
Cons: the counter in the lobby. lt could be a little lower. I had trouble signing paper work.
Location: Good location :-)
lt was a very enjoyable stay. Quite location. You could. Not hear noises from room above or on the sides.
Comment from Hotel Management
Sep 19, 2014 by Chris, Hotel Management
Dear Suzi, Thank you for reviewing your stay with us at the Baymont. We are happy to hear that you enjoyed your stay and hope to see you again in the future. Have a great day.
4 out of 5
Recommended
for Everyone
by A verified traveler from france

Posted Aug 16, 2014
Good stay , confortable and clean. Staff was Google as well
Comment from Hotel Management
Aug 20, 2014 by Chris, Hotel Management
Thank you for taking time out of your day to review your stay with us at the Baymont. We are pleased to hear that your stay was comfortable and our staff was accommodating. We hope to see you again soon. Have a wonderful day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Lumpy comforter

Posted Aug 7, 2014
The bed comforter was lumpy but not a problem. Located close to interstate and resturants. Clean and quite.
Comment from Hotel Management
Aug 12, 2014 by Chris, Hotel Management
Thank you for staying with us at the Baymont and reviewing our hotel. We are pleased that you enjoyed your stay and are currently working on the duvets. Please do come see us again and have a wonderful day.