Ratings based on 69 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Janice from N. California
A step back in time!Posted Jun 12, 2014
Pros: It was a very cozy, historical place to be. Not cookie cutter--If you are looking for ultra shiny--this is not your place--Warm and Fun place to be
Cons: Just regular upkeep--because of the lovely gardens--makes a big job of continual work--but really worth it.
Location: Great location very easy walking to Old Town and grocery store--But at the same time you feel hidden from the world.
Was there just for one night and had a wonderful room/suite--the Porter--great feel to the free standing hacienda! Air kind of noisy--but it was a super hot day and we were very glad they had a system that worked so well. Breakast was great--in a great little sunroom looking out at the gardens. All in all--had a great time and would return whenever we are in the area. People were great!!
for Everyoneby Sarah from Washington DC
Posted May 1, 2014
Pros: Staff was very welcoming. Lots of art (for sale) on walls in room and in common areas.
We stayed 2 nights. This hotel is very close to Old Town Albuqueque. Easy access from Rtes 25 and 50.
for Everyoneby A verified traveler
wonderful place to stayPosted Apr 2, 2014
hotel was charming. warm, cosy, comfortable. friendly and efficient staff. welcoming atmosphere and very helpful concierge.
for Everyoneby Judy from Northern Wyoming
Quaint accommodations in an ideal locationPosted Mar 31, 2014
Pros: The charm of a historic facility in a superb location.
Cons: Increasing the breakfast serving time would lessen the impact to the staff, though it was still good, it seemed a little rushed.
Location: Old Town Albuquerque - a great area of historic Albuquerque and quaint shops, as well as artisans on the square. Rio Grande River - excellent birding
These casitas are a delight, the ambiance of the southwest is so prevalent, it adds to the charm and location of this facility. The courtyard is a relaxing setting allowing quiet refreshing experiences of the southwest climate. The location is perfect next to Old Town, within walking distance of the Rio Grande River and Botanical Gardens. The staff is friendly and anxious to provide any and all services. It is a wonderful place to stay and enjoy Albuquerque. If you are looking for a quality facility I can think of no finer place to stay. Retiring from the National Park Service where I oversaw the historic hotels of Yellowstone, I know the importance of maintaining historic significance while providing quality visitor services a feat hard to achieve but Casas de Suenos does an excellent job. I would highly recommend this facility to anyone.
by Nick from KY
Never Again!!Posted Mar 27, 2014
Pros: Not much.....felt like quite the rip off.
Cons: Just about everything needs to be addressed.
Location: Route 66 was neat.
A truly unpleasant experience began when I tried to change/cancel my 1 day reservation, only to be informed by the hotel directly that they had a 14 day cancellation policy and since I was inside that window there was a penalty of 1 night's fee. Their logic was that they were a small operation and finding someone to replace my reservation would be difficult...... I was, after all, only staying one night!! Upon arrival I was given a very small, poorly laid out room. The toilet was practically UNDER The sink.... I had to sit sideways on the toilet to use it with my right arm resting on the sink. Our room did not have an ice bucket....I went to ask for one and one was delivered 15 minutes later without a handle or a sanitary liner. The coffee pot in the room was broken. The handle came off making it unusable. I again asked for a coffee pot only to be told there was no replacement unit available. The room was so small that both my wife and I had to open our suitcases in the sitting/TV room....no room in the bedroom. The sink in the bathroom had no provision to lay out a Dopp kit, toothbrush, hairbrush etc. In fact after a shower my wife had to dry her hair in the sitting/TV room... there wasn't enough room in either the bathroom or bedroom. The room layout was ridiculously small and the furniture was average to below average. In fairness the made to order breakfast was very good. We visit Albuquerque occasionally but I will NEVER consider/stay at Casa de Suenos again!
by pam from rye brook, ny
Lovely staff but...Posted Dec 2, 2013
Stayed here over Thanksgiving weekend with my partner. The hotel staff was lovely and breakfast was great but this place needs some serious renovation and maintenance. No heat in the bathroom, noisy heaters, and dirty bathroom were big problems. Did speak to the manager and he was very receptive to our comments but I'm afraid nothing could really be done while we were there. Again, extremely nice people but owners need a better maintenance plan and more attention to detail.
for Personal Eventby burt4 from wi
Posted Nov 5, 2013 on Hotels.com
Hotel staff best part. Accomodating and helpful. If we are returning to the area would surely return.
for Overnight Stay Before Destinationby A verified traveler
Posted Oct 28, 2013 on Hotels.com
NIce Hotel but needs and update. Great breakfast
for Overnight Stay Before Destinationby John from St. Pete Beach, FL
Really enjoyed the CasitaPosted Oct 27, 2013 on Hotels.com
Everything was wonderful Terrificia staff, greta breakfast, comfortable room. Everything you would look for in a room in Albuquerque. Will return.
Recommendedby Jeff from Green Bay, WI
Park the car and walk 1 block to Old TownPosted Oct 2, 2013 on Hotels.com
This is just a great place to stay. Service outstanding, rooms unique (we stayed two nights separated by 3 days so we had two diff rooms), one with full kitchen. Trees, bushes, flowers, waterfalls, art, all on grounds. Tremendous place, would not hesitate for a second to stay there.