Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place!

Posted Jul 25, 2015
My daughter said the front the front desk guy was "very attractive". Wife said room was "spectacular".
Comment from Hotel Management
Jul 27, 2015 by Shelli, Hotel Management
Sounds like we made the women in your life happy with their stay. That is a great accomplishment. We hope to have you stay with us again. Shelli
4 out of 5
Recommended
for Everyone
by A verified traveler

Two day adventure.

Posted Jul 10, 2015
Pros: Easy in and out from freeway.
Cons: Water presure too, too low. And drain take forever to flow through.
Location: Easy to find, close to TrAmway, old towm, etc.
Great two day get away! Took grandkids to experience Alb.
Comment from Hotel Management
Jul 27, 2015 by Shelli, Hotel Management
We are happy you were able to spend some time with your grand kids here in Albuquerque. Hope you enjoyed your get away and would love to see you again. Shelli
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Pros: Convenient
Cons: Breakfast could have more variety.
Overnight stay on way home from Pagosa Springs Colorado.
Comment from Hotel Management
Jul 27, 2015 by Shelli, Hotel Management
Thank you for scoring our hotel and we hope you will stay with us again in the future.
4 out of 5
Recommended
for Families
by A verified traveler from Grand Junction CO

Very friendly staff

Posted Jul 5, 2015
Pros: good location, pool & hot tub, breakfast daily, good Wi-Fi access.
Cons: The pool tiles need to be scrubbed, the shower walls need deep attention and scrubbing, not just wiping. More variety on different days for breakfast.
We chose this hotel for its location to our event. The front desk check in and check out staff were very friendly, the breakfast person was super friendly and kept food stocked up. They could use some variety of foods on different days . The sausage was good, the waffles were good - plain and strawberry, yogurt, breads, cereals, fruit- whole oranges and apples . The rooms were in good shape and the beds were comfy. They had good cable channels, and we had no problems with accessing the Wi-Fi. We had a view of the northern end of town and Rio Rancho. Nice but small indoor pool and hot tub, good temps for those amenities. I would definitely stay here again if necessary. It would be an excellent place to watch 4th of July fireworks and The Balloon Fiesta launch site is just right there too. A burger King and a Chevron share the same parking lot with the hotel
Comment from Hotel Management
Jul 9, 2015 by Shelli, Hotel Management
Thank yo so much for your comments. I will share them with our team so they know what they are doing is good and our guests appreciate it. We look forward to having you stay with us again. Shelli
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Excellent location, no noise. good breakfast

Posted Jun 23, 2015
Pros: breakfast and friendly staff
Cons: maybe the internet speed
Location: I stayed at this hotel for work related. Excellent location
Well staying for 8 days. Very clean rooms and good breakfast. maybe a little improvement on Wi-Fi could be done
Comment from Hotel Management
Jun 30, 2015 by Shelli, Hotel Management
Thank you for living with us at our home for a short time. We are glad you enjoyed your stay and I will look into the internet. Thank you for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Shuttle

Posted Jun 3, 2015
Your staff were very hospitable. They called shuttle service pick up from Sandia Casino
Comment from Hotel Management
Jun 30, 2015 by Shelli, Hotel Management
We are glad we were able to accommodate you and arrange for the shuttle when you needed it. We look forward to having you stay with us again.
2 out of 5
by A verified traveler from Illinois

Not That Great. Kept having to have Room Keys Fixe

Posted Jun 1, 2015
Pros: Price
Cons: Air Conditioning; More Choices for Breakfast buffet and extend to 9:30 like other hotels; Fix key card reader;
Air Conditioning was very poor and didn't work. Room keys kept disabling and staff knew this was a problem; had to have re-keyed every time we needed to get into the building or room; Breakfast choices were very minimal and stopped at 9 am.
Comment from Hotel Management
Jun 30, 2015 by Shelli, Hotel Management
I apologize for the problem you had with your keys. We believe we have it completely under control at this time. We hope you give us consideration the next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveler from Odessa, Texas

Most Current Stay 5/19-5/23/2015

Posted May 25, 2015
Pros: I like the breakfast in the mornings, and the staff was very friendly and co-operative.
Cons: Cooked eggs would be nice, 2 occasions, tasted old....undercooked and goooy. New bag for ice bucket daily.
Location: Tram ride not to far away, and old town as well. We are from Texas so,around our parts is a days drive it seems. So ease of access was good for us.
Convenient location with ease of access to all points of interest and sightseeing. Very good gambling facilities, and lots of interesting things to do. The only big complaint I have is, our room was not equipped with a refrigerator or microwave. There has not been anywhere in this country that we have traveled through these past 15 years where they were not included. I was very disappointed that we had to pay extra to have them brought in.
Comment from Hotel Management
Jul 9, 2015 by Shelli, Hotel Management
Thank you for your comments and rating. I will look into your suggestions to see what can be done. Shelli
5 out of 5
Recommended
for Couples
by Ellen

This traveler left a rating score only Posted Apr 26, 2015 on Hotels
3 out of 5
Recommended
for Personal Event
by Mandi from farmington

Comfy but noisy

Posted Apr 25, 2015 on Hotels
the room,bed, and pillows are very comfy. The room is very clean. If you do stay here I suggest you stay on the third floor otherwise you will hear the people above you all night. Also included in the negative aspect is that every time someone slams their door it rattles your room and is very startling. You can hear the people in the rooms on each side. If your looking for r&or stay somewhere else. It's quite noises at the comfort inn.