Ratings based on 275 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Excellent airport hotel

Posted Sep 8, 2014
Cons: Minimal toiletries (shampoo and conditioner - would have liked skin lotion in dry NM climate)
Location: Airport hotel zone, very close to airport. Didn't see other restaurants but hotel restaurant is fine for one night
Very convenient to airport for early morning departure. Good shuttle service. Quiet location, plenty of parking, very friendly and helpful staff, good basic restaurant on site.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Great hotel

Posted Aug 23, 2014
Friendly staff and great time was had by all. Seven days with a clean and comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Very affordable and comfortable room, loved it!

Posted Aug 5, 2014
Pros: very clean and comfortable. Amenities were awesome! Very close to the freeway and airport.
Location: Very close to airport, and freeway access.
Was a great experience in ABQ, loved the amenities and the staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Very nice hotel and close to the airport.

Posted Aug 2, 2014
Pros: Location and staff
Cons: Not in my opinion
I would stay there again, the rooms were clean and the hotel staff was very helpful
3 out of 5
Recommended
for Everyone
by A verified traveler from eagle nest, nm

Outside noise. Children talking till late at night

Posted Jul 30, 2014
Pros: The staff were helpful. and the food was pleasantly better than expected.
Cons: outside noise
We could hear voices from the next room at bedtime, plus the outside door slamming when people enter from outside.
Comment from Hotel Management
Aug 2, 2014 by Chris, Hotel Management
Thank you for your feedback on your visit to our hotel. I am very sorry to hear you experienced different levels of noise during your stay. We have plans in place to address what you have shared. I am pleased to hear that the staff was helpful and you were able to enjoy our offerings in the Bistro. We look forward to seeing you the next time you travel to Albuquerque. Sincerely, Chris Van Zele General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
I needed a room for the night on the way back from Philmont. Everything was great. Shuttle came promptly to the airport and picked me up after I called. It runs every 30 minutes. I had a 6am flight so I needed a cab at 4am. Hotel arraigned cab and cab was there at 4am as requested. Cost for cab $4.80 plus tip.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Minnesota

Good hotel and close to airport.

Posted Jul 20, 2014
Location: Close to airport with free shuttle service.
Pleasant staff with predictable Marriott cleanliness and comfort.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Great service

Posted Jul 15, 2014
Pros: The service, the couch in the room, the backyard, comfy bed.
Location: We were just stopping off on our way to a vacation in New Mexico
Everyone was so helpful at the front desk. This Marriott is a good choice and has a lovely backyard - great for relaxing. Really nothing negative about it.
2 out of 5
by A verified traveler from nm

Ants and rudeness

Posted Jul 14, 2014
Front desk clerk was rude and unfriendly late night. There were ants crawling on the wall in the hallway. I took a picture...
Comment from Hotel Management
Jul 18, 2014 by Chris, Hotel Management
Thank you for your feedback about your stay with us. I am sorry you experienced poor service levels during your visit. We always try to provide our guests with great service and I have shared your comments with our staff to ensure we are offering a great experience to each of our guests with our service and a clean product. We have made changes to improve the cleanliness of our hallways and I appreciate your comments so that we can improve our guests’ experience. Sincerely, Chris Van Zele General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Quiet and comfortable

Posted Jul 9, 2014
Pros: Comfortable rooms. Has an indoor pool.
Cons: Bathrooms need to include a fan. Breakfast should be included.
Location: Easy access to freeway and Albuquerque attractions.
Stayed at this hotel for a couple of nights with my family. It's a nice hotel near the airport and the university. There are a few restaurants within walking distance (IHOP, Applebee's, and Fudruckers), but there are many good restaurants just a short drive away near the university. The beds and pillows were comfortable. The room had excellent light blocking curtains and temperature control. I didn't hear noise from the rooms next to or above me, or from the hallway. The bathroom had a few areas that looked run down, but overall, we had a nice stay. Breakfast is not free at this hotel. We booked at a room rate that included breakfast. Otherwise, breakfast for 4 would have been around $30-40 per morning.