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Reviews of Days Inn by Wyndham East Albuquerque

2 out of 5
Days Inn by Wyndham East Albuquerque
10321 Hotel Ave Ne, Albuquerque, NM

Reviews

6.0
Rating 10 - Excellent. 143 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 216 out of 1001 reviews" "
Rating 4 - Poor. 170 out of 1001 reviews" "
Rating 2 - Terrible. 224 out of 1001 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dingy and dirty. I was issued a refund and staff was very nice.
Stayed 4 nights in Apr 2024

6/10 Okay

Marilynn

Liked: Cleanliness
It was ok
Stayed 2 nights in Mar 2024

8/10 Good

lola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV did not work !!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Hi Lola. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Kevin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not even check in because I was told that I needed $ 100 cash deposit before we could check in and I do not carry cash on me. Swimming Pool was closed because note on the door said The City of Albuquerque shut it down temporarily. There was a lot of blood outside of one of the rooms close to the swimming pool, so we have no idea what had happened there that day. Tried to get money back because did not even check in and was denied. DO NOT STAY at this motel ever and I will never stay at any Days Inn by Wyndham ever again because of this.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Kevin.I'm sorry to hear about your frustrating experience and the inconveniences you faced during your attempt to stay at our motel. The requirement for a cash deposit and the issues with the swimming pool and cleanliness are unacceptable, and we apologize for any distress or inconvenience caused.Regarding the cash deposit policy, we understand that not everyone carries cash, and we will review our procedures to ensure that guests have more flexible payment options in the future. Additionally, we take cleanliness and safety very seriously, and we will investigate the incident you mentioned with the blood outside one of the rooms to ensure that appropriate actions are taken.We regret that we were unable to meet your expectations and address your concerns promptly. Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We apologize for any frustration or disappointment caused and hope that you will consider giving us another chance to provide you with a better experience in the future. If there's anything else you would like to discuss or if there's anything we can do to make amends, please let us know. We value your feedback and the opportunity to improve our services.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Hi, Jeffrey. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive positive feedback. We goal to continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

4/10 Poor

Veronica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room bedspread was dirty. The emergency lock was broke. Free breakfast, didn’t have cofee. No eggs, and no juices
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Veronica.I apologize for the inconvenience you experienced during your stay. It's unacceptable that the bedsheet was dirty and the emergency lock was broken. We take cleanliness and safety very seriously, and we will address these issues immediately.Regarding breakfast, we apologize for not meeting your expectations. We will review our breakfast offerings to ensure that we provide a better selection, including coffee, eggs, and juices, for our guests in the future.Thank you for bringing these issues to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience on your next visit. If there's anything else we can do to assist you, please let us know.

2/10 Terrible

YIJUN

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff are not friendly
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dea Yijun.I'm sorry to hear that you found our staff unfriendly during your stay. We strive to provide excellent customer service and create a welcoming atmosphere for all our guests. Your feedback is important to us, and we will address this issue with our team to ensure that all guests receive the friendly and helpful service they deserve. If there's anything else you'd like to share or if there are specific areas where we can improve, please let us know. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

6/10 Okay

Delijah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Enjoyed myself staying here, only problem was the sink was already dripping and had to be turned a certain way to turn on, also the ants that were around the sink area, ants came form within the wall? Underneath somewhere. Everything else was clean, bed was comfortable and clean. Staff were fast and helpful. Overall would probably book again, if hold on the ants.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 17, 2024
Dear Delijah.I'm glad to hear that you enjoyed your overall stay with us. However, I'm sorry to hear about the issues you encountered with the sink and ants. Rest assured, we take such feedback seriously and will address these issues promptly to ensure a more comfortable experience for our guests in the future. Your compliments about the cleanliness, comfort of the bed, and helpful staff are greatly appreciated. We look forward to the opportunity to host you again, and we'll make sure everything is in perfect order for your next visit. If there's anything else we can do to assist you, please feel free to let us know.

6/10 Okay

NORMA

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Hi Norma. Thank you for your feedback and rating your recent stay with us. We hope that you will give us another opportunity to welcome you back with a much updated and positive experience.

2/10 Terrible

A.J.

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, noisy, unsafe, & just plain unsanitary. Hot tub didn’t work, shower leaked all night, cigarette burns in blanket, dirt everywhere, broken door, etc, etc….
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 17, 2024
Dear A.J.I'm sorry to hear about your disappointing experience. We take feedback like yours seriously as it helps us address areas that need improvement. We will investigate the issues you mentioned regarding cleanliness, maintenance, and safety to ensure they are addressed promptly. Thank you for bringing these concerns to our attention. If there's anything else you'd like to share or if you have any further feedback, please feel free to let us know.

6/10 Okay

Esperanza

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hater not working properly
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Esperanza. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Rest assured that we will look into these to avoid future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Frank

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that the property advertises that it has a hot tub, and it does not. Also, supposedly has a "Continental Breakfast" when it is just sugary cereal, toast, waffles, and syrup. Nothing for anyone who is diabetic to eat. I feel quite ripped off by this company. And will likely NOT be coming back to them in the future. Shame too, i remember when they were a reputable company
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Franck. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Rest assured that we will look into these to avoid future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Gina

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was an extra charge upon checking in that was not listed in the original price online that I prepaid. There was no working ice maker. There was plastic covering the box spring in place of a bed skirt. Visibly dirty. Exposed wires coming out of the wall where there may have been a smoke detector. I will not be booking a Days Inn moving forward.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Gina. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Rest assured that we will look into these to avoid future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

VINCENT

Disliked: Cleanliness
Room was stinky.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 4, 2024
Dear Vincent. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Rest assured that we will look into these to avoid future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the room met our expectations.
Stayed 5 nights in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Hi Steve. Thank you for your feedback. We hope you enjoyed your stay with us.

10/10 Excellent

Yifei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue with the stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 12, 2024
Hi, Yifei. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. We look forward to welcoming you back soon.

6/10 Okay

Ralph

Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 25, 2024
Hi Ralph. Thank you for recently staying with us at Days Inn East Albuquerque. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. as we continuously strive to meet your expectations and provide you with a positive experience. We still hope that you give us the opportunity to better serve you in the future.

2/10 Terrible

Trampis

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a non smoking room, had cigarette burns on comforter. Smelled. Holes in dry wal. Not clean
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Hi, Trampis. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. We are sorry for what you experienced on your last stay; please allow me to express my sincerest apologies. Your feedback is very important to us. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Yolimar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Hi Yolimar. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty exposed plumbing and electrical fixtures
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Kenneth

Business traveler
Liked: Cleanliness, staff & service
Clean but no real breakfast
Breakfast was a waffle if you wanted to make it and coffee nothing else. Room was dated but clean.Stayed here many times once my hotels.com credits used up I’ll still stay here usually clean and quiet.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 29, 2024
Hi Kenneth. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us as a valued guest. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

linda, westminster

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything you touch is falling apart. The refrigerator was even able to open. They charged additional $8 for cleaning fees. But they don't even clean the room.
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Feb 12, 2024
Hi Linda. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. Your feedback is important to us and we appreciate your feedback to help us improve as we continuously strive to meet your expectations. Please give us the opportunity to better serve you again in the future.

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Pick somewhere else this place is terrible
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 26, 2024
Dear Paul. We sincerely apologize to hear that your experience at our hotel was far from satisfactory. Your feedback is deeply concerning, and we extend our sincerest apologies for the negative experience you encountered during your stay. We understand the gravity of the situation and the impact it had on your experience and rest assured that we are taking appropriate measures to address the issue.Once again, we apologize for the unacceptable conditions you encountered during your stay. We appreciate your feedback and hope to have the opportunity to regain your trust and provide you with the exceptional experience you deserve.

2/10 Terrible

Derek

Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 12, 2024
Hi Derek. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. Your feedback is important to us. We hope to hear more from you and learn more about what made your stay below your expectations. Here at Days Inn, we continuously strive to exceed your expectations. Please give us the opportunity to better serve you again in the future.

4/10 Poor

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel needs some work and TLC. The bathroom shower area needs repair and there was a hole in the bathroom wall. Lightbulbs were missing from the lamps. Outside door needs repair as light and air easily pass through the edges of the door. Question the cleaning of rooms when we found a rotisserie chicken that was left in the microwave.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Hi Doug. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Sophia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Hi Sophia. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

gary

Traveled with family
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Hi Gary. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 19, 2024
Hi. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

daylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay here again
Horrible staff. Unexpected "clean the room" fee. Demanded a $100 cash deposit. Old Furniture/beds. Cracked sink. Dirty bedding
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Hi Daylene. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk person. Smelly room, property grounds awful
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Hi Tracy. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Steve

Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
Hi Steve. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 8, 2024
HI, Marlene. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

2/10 Terrible

Gordon

Traveled with partner
Disliked: Property conditions & facilities
Our handicapped room had recent new carpeting. Some lights were not plugged in, telephone was not reconnected, television coax was not reconnected properly. My wife and I (handicapped seniors) had to move the heavy tv and armoir away from the wall to reconnect the coax to the wall outlet. The bath tub water valve has a tremendous water leak which sprays water past the shower curtain and has caused wall tile damage near the side of tub. The shower head was not connected properly and that sprayed more water on the floor. We repaired that ourselves. The 110 volt receptacle at the head end of the mattress was damaged in the past and needs repair.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 8, 2024
Hi Gordon. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

David, Colorado Springs

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our initial room, next to the office, reeked of pot smoke! Moved us to renovation area so we woke up to carpet and tack strip being ripped up in room above us. Pretty ghetto, never again.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Jan 8, 2024
Hi David. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Daniel

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 19, 2024
Hi Daniel. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. We would like to know more what made your stay below your expectations. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Hi, Marlene. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

6/10 Okay

Scott

Traveled with family
Disliked: Amenities, property conditions & facilities
Older property in an older section of town
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Hi Scott. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Shirly

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities
Floors were dirty. Hair in the bathroom in the corners. Deadbolt was broke.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Hi Shirly. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiwt
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Hi, Jessica. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

10/10 Excellent

Shaylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Hi, Shaylan. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

2/10 Terrible

Karen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv only came in for 10 mins, wifi was 30 mins before it went out. The bolt lock on our door didn't work. Someone smashed into our car leaving $5000 worth of damage. Motel has it on tape and won't tell us who did it. I watched a car spin around and try to run down a bicyclist while screaming obscenities. Unable to sleep in the environment, unable to watch tv. HORRIBLE!! RUN!! SLEEP IN YOUR CAR!!!!
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Hi, Karen. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Louis

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Lots of traffic in and out kinda like a drug dealers home. Heater would work then only throw cold air. Lots of stains all over the sheets. Bathroom wall peeling. Plugs were lose on the wall.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 18, 2023
Hi, Louis. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Teresa D

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property itself and rooms are nice. The staff at check in we're not very good or friendly.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 27, 2023
Hi Teresa. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Family Trip, had appointments schedule early. The location was near our appointment location. Along with having an indoor pool was our choice to book. Rooms were clean and fair. Area/Location seemed fair, was a dark parking lot. Kind of felt unease but it was fine. Kids enjoyed the pool(not tub not working) and waffles for breakfast
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 8, 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. It is always a pleasure to receive constructive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Theresa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 6, 2023
Hi Theresa. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Nov 6, 2023
Hi Marlene. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty stains all over the floor bedding had stains as well looked like there was dried blood on one of the walls shower head did not work no lock on front door mold on desk lamp
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 30, 2023
Hi Gabriel. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Hotel Manager

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Robert. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Hotel Manager

6/10 Okay

Bill

Liked: Cleanliness
Disliked: Amenities
A mistake. No coffee maker or water. Dingy at best.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Bill. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Hotel Manager

2/10 Terrible

Nick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
First of all the hotel didn’t want to honor the pricing so they said they weren’t paid and made us all do a refund and then charged me 20$ more after the fact. The room was disgusting and non smoking and smelled like cigarettes bad and was disgusting in general. Horrible hotel and experience
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Hi Nick. Thank you for taking the time to tell us about your experience at Days Inn by Wyndham East Albuquerque. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,Hotel Manager