Ratings based on 267 Verified Reviews
They paid and stayed. We double-checked. 4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.We double-checked.
Recommended
for Everyone
for Everyone
by A verified traveler
Great Hotel.
Posted Jan 12, 2013
Pros: Friendly and helpful staff.
Good experience. Enjoyed my stay. I was there for business. Great food and shuttle service.
Recommended
for Everyone
for Everyone
by A verified traveler
Spectacular view
Posted Jan 5, 2013
Pros: The attitude of the General Manager
Cons: AJO restaurant
Location: JUST do it! Close to everything in Albuquerque you want to do.
Front desk is excellent! A huge chocolate chip cookie is handed over during check in, which was a nice extra. There was an issue with slow drainage will showering, and another room was immediately given two floors up with the same spectacular view. Avoid the the restaurant at all costs. The worst staff in history, and the food was far below par. To be fair, the new GM is an excellent and friendly hands on type who is working assiduously to rectify issues within the hotel.... the restaurant issue will likely be better in short order.
Recommended
for Everyone
for Everyone
by Ray from Seattle, WA, USA
Nice hotel for a weekend stay
Posted Jan 4, 2013
Pros: Weekend parking is free in the parking lot next door. Free wireless Internet.
Cons: Paid parking on weekdays
Location: Excellent and easy to get to.
Great staff, service and amenities. Free wireless Internet service but $8.00 for parking. Conveniently located to downtown attractions, restaurants, etc and certainly was enough for a weekend of househunting. I had no problems and would stay again.
Recommended
for Students
for Students
by Petie from Indiana
Pancakes and Pleasantness
Posted Jan 4, 2013
Pros: Ambiance, Food, Staff...everything?
Cons: Uh. I dunno?
Location: A little out of the way from the highway, but very central to downtown and the convention center.
A wonderful hotel far from the noise of the ABQ, while still being in the middle of the city itself. Well decorated, extremely comfortable and well maintained. The staff were a joy to interact with and let me HIGHLY recommend room service pancakes.
Recommended
for Families
for Families
by A verified traveler
great hotel
Posted Jan 2, 2013
Pros: the cookies of course
Cons: pool wwas a little small
Location: its in the heart of downtown, great views.
staying in a double tree in the heart of downtown, i was expecting the staff to be not so attentive to us- we were a large group with several kids traveling, with questions about family style restaurants, pool, towels etc. but the surpassed my expectations, went beyond to please. it was really really a remarkable staff. probably the best i have experienced in the 10 yrs traveling as a family.
Recommended
for Everyone
for Everyone
by Jess from Colorado
Weekend Hot Spot
Posted Jan 28, 2013
Pros: Fitness Center and Bed
Cons: Parking
Location: Perfectly Located
Conveniently located. Quiet. Really nice for an older hotel. Not a lot of parking.
Recommended
for Families
for Families
by A verified traveler from Tucson, AZ, USA
Good hotel for a weekend trip.
Posted Jan 24, 2013
Pros: the lobby is beautiful
Cons: the two bed were only full sized
Location: the area is centrally located in downtown close to many resturant. Safe parking lot is great.
The condition of the lobby and hotel is wonderful, there is a cafe and bar in the lobby and you are greeted with warm cookies upon check in. The staff is very nice and we were treat well by everyone. We had a the two room with the two full sized beds. The bed feel much smaller than a queen but if you are there for a few nights it is ok. Also the pool is really a small lap pool on the second floor outside the fitness area. Great for business travelers but not great for families. The rooms have tv, free wifi and coffee machine, no fridge and good A/C. there is a small dresser and closet but not much room for more than 4 people and a 2 night stay. The view from the room is nice and the parking is closed off to keep your vehicle safe. I really enjoyed my stay.
Recommended
for Everyone
for Everyone
by A verified traveler
Close to down town
Posted Jan 11, 2013
Pros: Location
Would of been better if they offered a microwave and refrigerator in rooms. The barrooms could have been cleaner.
Recommended
for Everyone
for Everyone
by A verified traveler
Fun Weekend.
Posted Jan 8, 2013
Pros: Location
Cons: Saying hello
Location: Walking distance to Central Ave with shopping and resturants.
The hotel was in a good location, however the staff seemed more involved with each other than the customer.
Recommended
for BusinessTravelers
for BusinessTravelers
by A verified traveler
Close but no cigar
Posted Jan 6, 2013
Pros: Clean quiet rooms
Cons: More business around, restaurants, etc
Location: Nothing
Check-in was extremely smooth and the front desk cler Michael was welcoming and friendly. However, I lost my keycard but got an unfriendly clerk that helped me. . The downtown area doesn't provide any entertainment; it was boring. Overall the hotel is nice but that was all