Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2015
Convenient location. Our room was clean and staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2015
Hotel is on the downtown area. The swimming pool was a disappointment, it was small and was made of metal. Otherwise nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from s

Great hotel

Posted Jun 17, 2015
Walking thru underground tunnel to convention center was very nice; did not have to worry about weather.
Comment from Hotel Management
Jun 18, 2015 by Cynthia Fresquez, Hotel Management
Hello pr Royal, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found the underground tunnel to the Albuquerque Convention Center to be convenient. Thank you for choosing our property and we are happy you will consider staying with the DoubleTree the next time you are in Albuquerque, for both business and pleasure. We look forward to seeing you in the future and safe travels! Thank you, Cynthia Fresquez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
I really enjoyed my stay and would stay another night with them. I like that Central was not that far. We could walk downtown to have something to eat or maybe a drink. Or you didn't even have to leave because they had a bar & a little restaurant in the lobby. The rooms were clean and neat. The bed was super comfortable, I didn't even want to get up. But overall I really enjoyed my stay 😊
Comment from Hotel Management
Jun 18, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that enjoyed the location of the property to Central and the rest of wonderful downtown Albuquerque. Thank you for choosing our property and we hope you will consider staying with the DoubleTree the next time you are in Albuquerque, for both business and pleasure. We look forward to seeing you in the future and safe travels! Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown area

Posted Jun 9, 2015
Pros: I like the rooms. Very big
Location: Love the location of the hotel. Close to downtown area in Albuquerque.
Very nice hotel. I enjoy the big bathroom. Room was big and the view from the room was awesome. The elevator was quick to get up and down.
Comment from Hotel Management
Jun 12, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found a great with awesome views and that you enjoyed your stay. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels! Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from alexandria, va

Comfortable rooms and friendly staff

Posted Jun 8, 2015
My husband and I stayed here for a wedding and the airline lost my luggage. Not only did we get greeted with warm cookies, but they gave us free extra toiletries to compensate for our missing ones. Super friendly staff and I would stay here again.
Comment from Hotel Management
Jun 12, 2015 by Cynthia Fresquez, Hotel Management
Hello Marie, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that our friendly staff were able to accommodate your while you waited for the airlines to deliver your luggage. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels! Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from minneapolis MN

Good location, clean, friendly staff!

Posted May 31, 2015
Overall hotel was perfect! The only complaint we have is AC was too loud at night.
Comment from Hotel Management
Jun 5, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found our staff friendly and the hotel to be overall perfect. Our sincerest apologies for the inconvenience. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels!   Thank you, Cynthia Fresquez  General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but ridiculous fees for room service/parking

Posted May 17, 2015
Ordered room service and would have only been $22 but they added and $18 delivery charge and gratuity so it was $40 for 2 omelettes! Also parking is 12.00 per day and we weren't even able to park on site because the lot is so small we had to park across the street and walk
Comment from Hotel Management
Jun 5, 2015 by Cynthia Fresquez, Hotel Management
Hello Nikki, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. Our sincerest apologies that we did not meet your expectations and that you shared your concerns. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels!   Thank you, Cynthia Fresquez  General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location to the downtown area

Posted Apr 23, 2015
Pros: The hotel staff was very pleasant and welcoming.
Cons: I would like to see the gap between the doors and floor to be looked at.
Location: Several restaurants in the area and movie theater.
I wasn't impressed with the gap between the bottom of the door and the hotel floor. It allowed a lot of light to come in and for someone who prefers complete darkness when sleeping, the light was very bright. The solution was basically putting our clothing by the door to block the light from coming in. The parking isn't the best however the staff were really helpful when explaining the parking available in the underground parking area. The room was very nice. The bathroom was very large. Overall, the hotel was very nice and suitable.
Comment from Hotel Management
May 7, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found our staff helpful and the rooms and property to be very nice. We value guest feedback when making improvements to the property. DoubleTree Albuquerque continues to make it our goal to provide quality service and excellent accommodations. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels! Thank you, Cynthia Fresquez General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Very nice hotel. Only issue is hotel room is a little small, but very comfortable
Comment from Hotel Management
Apr 15, 2015 by Cynthia Fresquez, Hotel Management
Hello Valued Guest, Thank you from the staff and management at DoubleTree Hotel Albuquerque, NM for taking the time to provide us feedback. Having a friendly and welcoming staff, comfortable rooms and great amenities are some of the many goals we strive for. It is wonderful to hear that you found our hotel to be very nice and comfortable. We al consider guest feedback when making improvements to the hotel and will consider the size of our rooms. DoubleTree Albuquerque continues to make it our goal to provide quality service and excellent accommodations. We hope you will consider the DoubleTree the next time you are in Albuquerque, for both business and pleasure. Thank you for choosing our property and safe travels! Thank you, Cynthia Fresquez General Manager