Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown. Easy access to anywhere.

Posted Aug 19, 2014
Adequate rooms. Nice gym. Small pool but clean. Consumers would be no free breakfast and/or parking.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from vancouver, canada

Central hotel to the convention centre

Posted Aug 11, 2014
Pros: Staff, location,food!!
Cons: Nothing I can think of
Location: Olde towne convention centre
There for a convention awesome staff very helpful always happy to go the extra mile!
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice hotel, staff were great.

Posted Aug 5, 2014
Pros: Great atmosphere, very friendly staff. The shuttle service was excellent.
Cons: The Starbucks wasn't well stocked and closes too early. It would have been nice to get a coffee after 1pm.
Location: Not much to do close by the hotel but the shuttle service took us where we wanted to go and picked us up.
Front desk attendant Debbie was super helpful and so pleasant to talk to. The only downside was the keys to my room weren't working properly, I had to keep running up and down to get my key cards re activated. Great location for the convention I was attending at the Convention Center.
1 out of 5
by A verified traveler from Denver, Co

Not what you expect for a Hilton

Posted Aug 4, 2014
Pros: Lobby, parkingok
Cons: Clean, more attention in clean details in rooms.
Location: downtown
Carpet dirty with a lot of spots, bathroom ultra tiny,TV Satellite plate lost signal all the time just a few channels, Bath tub clogged , I called front desk but they did not do anything about it. Housekeeper ok they did a good job .But the hotel has to put more attention in clean details, I do not going to use a Hilton again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Never disappointed

Posted Aug 1, 2014
Excellent all around experience at every Double Tree I've stayed at. I have never gone wrong staying there
3 out of 5
by A verified traveler from New Mexico

OK downtown hotel near convention center

Posted Jul 28, 2014
Pros: Good happy hour prices on food and drinks in the bar area. Good downtown location.
Cons: Rooms need to be upgraded in many ways (see above).
Location: Good location next to convention center if you have business or an event there.
It served its purpose since we were going to a concert at the convention center next door. Room itself was OK, but had a few issues. Very noisy AC unit that didn't really cool too well. TV had no HD signal and picture was not good. Bed was too soft but with plenty of pillows. Bathroom was fine. I think Doubletree needs to focus more on room quality than their famous cookie.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Clean

Posted Jul 28, 2014
Upon our arrival there was no parking. We had to park on a back street next to a meter and get up by 8 a.m. the next morning to move our vehicle in order to avoid meter fees. This was very inconvenient. The room was nice but did need updates. The cover from our air unit in the floor just fell off during the night. It scared me because of the loud noise it made. For the price the rooms definitely need some work. It was clean and the staff was friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita Falls, TX

Nice hotel, friendly, fast staff

Posted Jul 25, 2014
We just stopped in overnight but was pleasantly surprised and how nice it really was!
5 out of 5
Recommended
for Everyone
by A verified traveler

Doubltree Albuquerque

Posted Jul 24, 2014
Pros: Location and cleaniness
Cons: Nothing
Location: Loved Mas Tapas y Vino Restaurant down the street
Great! The location was perfect. The rooms were comfortable and the staff was fabulous.
5 out of 5
Recommended
for Everyone
by A verified traveler from copperas cove, texas

Albuquerque, New Mexico 2nd visit

Posted Jul 23, 2014
We got in late and they had no parking available at the hotel. The next parking area is in garage parking about a block away. You have the option to take your luggage in than go park. Everything else is great. We did room service this time and it was good.