Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom m, maryland

Great hotel, great location

Posted Apr 16, 2015
Spent one night in Albuquerque and stayed here for first time. Room was clean and spacious. Cooked to order breakfast was fabulous. Staff were very courteous. Only a short drive to old Town shopping and restaurants. Would stay here again!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Olathe KS

Great hotel close to downtown

Posted Apr 1, 2015
Pros: The decor is fantastic and the amenities are abundant. We were checked-in/out by wonderful staff and treated first-class all the way. Suite was A+.
Cons: Pool was closed for maintenance just after we arrived which was disappointing. The spa hours ended before we arrived as well.
Location: Located near the I-40/I-25 interchange. You have to wind your way to it, but it is close to downtown and easy access to most anything in the area.
We were very pleased with the appearance and very happy with the check-in process and the suite. We were treated to free drinks and snacks upon arrival. The decor was amazing and the amenities were plentiful. The free breakfast included an omelet bar and the food was great. Lots of free parking available. Great place to stay if in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet and peaceful place to stay

Posted Mar 30, 2015
Pros: The quiet.
Cons: Someone had left the drain plug in the tub, so there was stale water still in the tub, but I was able to drain and clean out the tub.
The hotel was very quiet considering the hotel was full of high school students from around the United States staying at the same time. We were not disturbed by the noise. The breakfast was great and cooked to order.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 13, 2015
So nice to have an excellent cooked to order breakfast, nice "happy hour", thick towels, comfortable bed, and lots of other things that make you feel at home.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

A night in Albuquerque

Posted Mar 5, 2015
Pros: Clean, helpful staff, quiet, free drinks and free breakfast!
Cons: Keep the bar open longer
Location: I went downtown and uptown and all were within 15 mins of this hotel.
Really enjoyable experience. I drove p to a very elegant hotel, checked in with ease, unpacked, and enjoyed free cocktails and snacks. Great welcome and very nice ending to a long day!
5 out of 5
Recommended
for Everyone
by A verified traveler

Usual high standard I would expect from them

Posted Mar 3, 2015
Pros: Complimentary snacks and drinks, plus good breakfast.
Although only a one stay this time, all was to be as expected, good quality.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Nice hotel, but lacking details

Posted Mar 3, 2015
Pros: Nice and clean, but would be nice if there was a working fan in bathroom so each person who had a shower could actually see the mirror, etc.
Cons: Working fan, rooms ready when they should be, customer service for people who do not get what they paid for.
Location: Albuquerque, New Mexico. Nice area, but not alot of knowledge from staff as to where to go/ restaurants, etc.
The hotel was very nice, good breakfast. My only gripe was that our second room was not ready until around 9:00 pm. Seems rather odd that check in is supposed to be 3pm, and we did not get any compensation for our delay. Not very good service on that front, they didn't seem to care that it would put us out.
5 out of 5
Recommended
for Couples
by Cherylfrom Denver

Great!

Posted Mar 3, 2015 on Hotels
Staff was very friendly. Everything was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Close to almost everything

Posted Mar 1, 2015
The hotel was very nice and staff was extremely helpful. The room was exactly as described, however the bed and the pillows were uncomfortable to sleep on.
3 out of 5
Recommended
for Families
by A verified traveler

Albuquerque stay

Posted Feb 27, 2015 on Hotels
Room musty, breakfast was great.