Ratings based on 394 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mesa, AZ

Nice Hotel

Posted May 29, 2015
Pluses: complimentary happy hour drinks & appetizers; easy, hassle free check in; complimentary hot breakfast buffet with made to order omelets; friendly staff; clean, well maintained facility. Minuses: very close to hwy 25 (noise & traffic); the view from our window was the freeway; the artificial plants in the atrium were distractingly fake; there were only a few clean tables when we went for breakfast and a large number of tables that needed to be bused of dirty dishes, we were solicited for cash in the parking lot by a "stranded motorist" who didn't have enough money to return home to Los Cruces.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom el paso tx

Perfect place to stay in Albuquerque

Posted May 25, 2015
Check in took less than 5 minute, beautiful hotel, polite staff. Breakfast was a win! Best hotel in Alb.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Nice hotel, conveniently located.

Posted May 11, 2015
Pros: Clean, spacious rooms, free breakfast and parking.
Location: Close to downtown, Old Town, Airport, University of New Mexico.
This was my third stay in this Embassy Suites, and it has been consistently a clean, comfortable hotel. It's location is close to the airport, downtown, Old Town, and just about everything else in Albuquerque . The free breakfast is always good (waffles, omelets, and eggs benedict Sunday morning).
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2015
Stayed one night close to Old Town . Close to the airport 5-10 minutes . Would recommend especially for families.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted May 6, 2015
Clean room, nice staff, one of the best complimentary breakfasts I ever had!! Would 100% stay there again
1 out of 5
by A verified traveler

Administrative Coordinator

Posted May 4, 2015
Front check in clerk was absolutely horrible to deal with. Because of he lack of costumer service skills, I will never stay at this hotel or recommend anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, Clean and Close to Everything

Posted May 1, 2015
My wife and I enjoyed our five-day stay. Staff was helpful and friendly, bed was very comfortable and the complimentary breakfast custom-made omelettes was an unexpected bonus.
3 out of 5
Recommended
for Everyone
by A verified traveler

Most disappointing visit.

Posted Apr 28, 2015
Pros: Proximity to events in area!
Cons: Facilities management.
Location: NA
My wife and I have been booking this visit for our annual visit to New Mexico for years.However this year we experienced several negative incidents. (1) We could not use our room safe to secure our valuables after several attempts to fix and told it was fixed never secured our valuables. (2) Our bathtub each morning was tainted with back up from a plumbing issue. Overall the stay was very positive however these incidents were very negative and we have yet to receive any apology or positive explanation.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pennsylvania

Great place to stay in Albuquerque

Posted Apr 25, 2015
A family friendly environment with a wonderful breakfast, great views of the City and surrounding area, clean, friendly and comfortable. Second time I've stayed and will do so again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

Posted Apr 24, 2015
Pros: I really like the big size room , and breakfast
Cons: exhaust fans in bathrooms
Location: golf ,close to old town and airport.not too much traffic
this is an excellent hotel,had a great breakfast ,along with a complimentary social (2)hours.our family has stayed here before and will look forward to staying here again in the future.highly recommend it especially for families.