Ratings based on 282 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by john

This traveler left a rating score only Posted Dec 28, 2014 on Hotels
2 out of 5
Recommended
for Families
by Williamfrom Portales

Good location, but....

Posted Dec 21, 2014 on Hotels
Great airport location, literally 3 minutes from the terminal. Room was lackluster, jacuzzi tub for the wife was too dirty to get in.
4 out of 5
Recommended
for Couples
by Vicentefrom Santa Fe

shopping get away

Posted Dec 16, 2014 on Hotels
Spent time in Albuquerque to do some Christmas shopping. Hotel is easy location to get to. The hotel was nice and clean. Personnel were very nice. I have two complaints, I needed help with the wifi not working and both front desk and the technician sent to my room had no computer experience, never got wifi. My other complaint was that the maid must empty her mop bucket in the bathtub when done but does not stay to make sure it drains and rinse tub, tub was dirty every time I returned to room.
1 out of 5
Recommended
for Families
by CARONIfrom Colorado

Couldn't breathe in smoking room

Posted Nov 26, 2014 on Hotels
I booked the room and showed up at 10:30 PM with my seven-year-old grandson asleep on my shoulder. We were given a key to the only remaining room. When I got there we discovered that it was a heavily smoking room. There were fans going to try to eliminate the odor. It was too late at night to go someplace else and nothing else was available. We were only there five hours but the betting stank as did the towels. We opened the windows to try to be able to sleep and breathe better but it was impossible. We finally left at 5 AM and stood outside on the curb so we could breathe. When I talk to the manager about it she informed me that because we had not requested a non-smoking room they were within their rights to give me the smoking room. No one disclosed to me when we checked in that it was smoking or when I made the reservation. The hotel manager told me I was being overly sensitive and that it was all my fault. I will not stay at this hotel again, and will seriously consider not staying in any Hilton hotels since they have this opinion.
5 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Nov 25, 2014
Hotel was clean and staff was very courteous! I would definitely recommend this hotel!
5 out of 5
Recommended
for Families
by Evelynefrom Santa FE

Overnight airport stay in ABQ.

Posted Nov 13, 2014 on Hotels
Great overnight airport hotel. Excellent little restaurant and bar, too. Very nice.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Oct 21, 2014 on Hotels
We were happy with the hotel, but not so with Hotels.com... Through this site we were booked into a handicap room which does not have the type of bathroom we are accustomed to having, (counter space for toilet articles, etc). Thankfully we are not handicapped. When we asked to change rooms we were told that was the only type of room that had been reserved for us and they showed us another room exactly like the one we were in...Fortunately, the management at the hotel was understanding of our desire for a different type of room, and they honored our request to move to a different room. We will NOT use your service again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel close to ABQ airport.

Posted Oct 20, 2014
Great shuttle service allows you to return rental car late at night.
5 out of 5
Recommended
by Andy

This traveler left a rating score only Posted Oct 5, 2014 on Hotels
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2014 on Hotels