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I needed a central location to stay while I attended a funeral. I was traveling alone so safety was very important. The area is on a nice part of town with lots of options to eat. It was easy check in and great staff and great room!
We were earlier than we expected to be and had a funeral to attend. We really needed to check in early and because our room was ready they allowed us to do so. That was a huge help to us. The digital keys were a little touchy.
We had a great stay at this hotel. The was spacious and clean. The breakfast buffet was generous and well stocked. The manager and staff were fantastic. Thanks to the team there!
Albert
Stayed 3 nights in Dec 2023
10/10 Excellent
Susan
Dec 18, 2023
Susan
Stayed 2 nights in Dec 2023
6/10 Okay
Joseph
Traveled with family
Dec 11, 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Breakfast was very good gym not so convenient parking optional
The staff were all absolutely wonderful and the little extra amenities such as free bottled water, green space area for dogs and no charge for early check were a bonus!
Beth
Stayed 1 night in Dec 2023
6/10 Okay
Deborah
Business traveler, Traveled with partner
Dec 10, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was so hot, we had the heater off but it still came on. There was a big water leak stain on the roof with some mold. The bathtub has several spots that were worn down to the metal and had rust.
The couch had no support and the tv remote in the room did not work.
Deborah
Stayed 1 night in Dec 2023
Response from Molly- General Manager on Dec 11, 2023
Dear Deborah,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff, service, and amenities. It's always rewarding to hear when guests have positive experiences with our team.We sincerely apologize for the inconveniences you encountered during your stay. Your concerns regarding the property’s condition are taken very seriously. Please rest assured that we are actively addressing these issues to ensure a more comfortable and enjoyable stay for all our guests.We are excited to tell you that we have a renovation planned in the near future to enhance the overall property conditions and facilities. This will include addressing issues like the ones you mentioned, and we are committed to providing a refreshed and improved experience for our guests.We appreciate your valuable feedback as it helps us identify areas for improvement. If you have any further details or would like to share more about your experience, please feel free to reach out to me directly. Thank you for choosing Homewood Suites Albuquerque Uptown. We value your patronage.Sincerely,Molly Gallegos505-881-7300
Always a choice for a staycation . Remains a favorite mid range hotel in the heart of uptown with shopping, walking, available restaurants. Movie theater nearby. A well maintained property despite obvious heavy use by travelers. A good breakfast.
Our stay at the Homewood Suites was ok. I found the rooms very plain with nothing special . My room didn't have a hair dryer which is something they always had in the past. The breakfast was ok, but i had better at other hotels.
Overall I will consider staying at other place next time I'm in Albuquerque.
A dear friend recommended Homewood as THE best place to stay in Albuquerque, and he was right! Even during the craziness of the Balloon Festival, the staff made special efforts to give us all the right information and make Homewood the place we looked forward to coming after a long day. They even provided coffee and snacks a 3 AM. Amazing and woncerful!
The room was very clean and spacious. My only complaint was the bed and pillows were too soft and we both woke up with back aches. Otherwise, everything else was great!
Great location. Carpets in the hallway could use some replacing. Also, when I have a kitchenette, I expect some liquid dish detergent to hand wash. I don't use enough dishes to run the dishwasher.