Terrace/patio

Reviews of Homewood Suites by Hilton Albuquerque Uptown

3 out of 5
Homewood Suites by Hilton Albuquerque Uptown
7101 Arvada Ave NE, Albuquerque, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 611 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 89 out of 1000 reviews" "
Rating 4 - Poor. 28 out of 1000 reviews" "
Rating 2 - Terrible. 18 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Hydrogen sulfide smell in tap water
Stayed 2 nights in Mar 2024

8/10 Good

Kacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024

10/10 Excellent

Krystal

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is beautiful, spacious, clean and full stocked with shampoos, conditioners, creams.
Stayed 1 night in Feb 2024

10/10 Excellent

Debra, Lindstrom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Breakfast options for all diet types and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Yvonne DeSaulnieers

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a central location to stay while I attended a funeral. I was traveling alone so safety was very important. The area is on a nice part of town with lots of options to eat. It was easy check in and great staff and great room!
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia, Normandy Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Jan 2024

10/10 Excellent

Yolanda, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were earlier than we expected to be and had a funeral to attend. We really needed to check in early and because our room was ready they allowed us to do so. That was a huge help to us. The digital keys were a little touchy.
Stayed 2 nights in Dec 2023

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at the Homewood Suites
We had a great stay at this hotel. The was spacious and clean. The breakfast buffet was generous and well stocked. The manager and staff were fantastic. Thanks to the team there!
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Stayed 2 nights in Dec 2023

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Breakfast was very good gym not so convenient parking optional
Stayed 3 nights in Dec 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all absolutely wonderful and the little extra amenities such as free bottled water, green space area for dogs and no charge for early check were a bonus!
Stayed 1 night in Dec 2023

6/10 Okay

Deborah

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room was so hot, we had the heater off but it still came on. There was a big water leak stain on the roof with some mold. The bathtub has several spots that were worn down to the metal and had rust. The couch had no support and the tv remote in the room did not work.
Stayed 1 night in Dec 2023
Response from Molly- General Manager on Dec 11, 2023
Dear Deborah,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our staff, service, and amenities. It's always rewarding to hear when guests have positive experiences with our team.We sincerely apologize for the inconveniences you encountered during your stay. Your concerns regarding the property’s condition are taken very seriously. Please rest assured that we are actively addressing these issues to ensure a more comfortable and enjoyable stay for all our guests.We are excited to tell you that we have a renovation planned in the near future to enhance the overall property conditions and facilities. This will include addressing issues like the ones you mentioned, and we are committed to providing a refreshed and improved experience for our guests.We appreciate your valuable feedback as it helps us identify areas for improvement. If you have any further details or would like to share more about your experience, please feel free to reach out to me directly. Thank you for choosing Homewood Suites Albuquerque Uptown. We value your patronage.Sincerely,Molly Gallegos505-881-7300

10/10 Excellent

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Tracie R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, one of the bathtub was slow draining but they got maintenance on it immediately. Staff was great. And the room was great.
Stayed 1 night in Nov 2023

4/10 Poor

lizbeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Musette

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Eliot

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Always a choice for a staycation . Remains a favorite mid range hotel in the heart of uptown with shopping, walking, available restaurants. Movie theater nearby. A well maintained property despite obvious heavy use by travelers. A good breakfast.
Stayed 3 nights in Nov 2023

8/10 Good

Nikki

Stayed 2 nights in Nov 2023

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was GREAT!!.. Roomy..Comfy..Clean.. Only issue I had was with the tv… Takes about 10min to scroll thru 30-40 channels.
Stayed 2 nights in Nov 2023

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
love it <3

10/10 Excellent

betty jo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

sandra

Business traveler
A little expensive for what you get.
Our stay at the Homewood Suites was ok. I found the rooms very plain with nothing special . My room didn't have a hair dryer which is something they always had in the past. The breakfast was ok, but i had better at other hotels. Overall I will consider staying at other place next time I'm in Albuquerque.
Stayed 1 night in Oct 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Home away from Home!
A dear friend recommended Homewood as THE best place to stay in Albuquerque, and he was right! Even during the craziness of the Balloon Festival, the staff made special efforts to give us all the right information and make Homewood the place we looked forward to coming after a long day. They even provided coffee and snacks a 3 AM. Amazing and woncerful!
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Lorrie

Traveled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Business traveler
weather was great, hotel was clean and beds were comfortable, would stay here again, location was great, nearby shopping and eaters
Stayed 1 night in Oct 2023

10/10 Excellent

Gail

Stayed 1 night in Sep 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with our stay!
The room was very clean and spacious. My only complaint was the bed and pillows were too soft and we both woke up with back aches. Otherwise, everything else was great!
Stayed 1 night in Sep 2023

10/10 Excellent

Debra

Stayed 1 night in Sep 2023

10/10 Excellent

Marcelo, Front Royal

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality/price ! Location is also awesome! Super friendly staff! Delicious breakfast!! 😊👍
Stayed 3 nights in Sep 2023

6/10 Okay

tERESA

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Olga

Liked: Cleanliness
convenient and clean
Stayed 2 nights in Sep 2023

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, room comfort
Great location - near shopping and restaurants.
Great location. Carpets in the hallway could use some replacing. Also, when I have a kitchenette, I expect some liquid dish detergent to hand wash. I don't use enough dishes to run the dishwasher.
Stayed 1 night in Sep 2023

8/10 Good

KAREN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2023

10/10 Excellent

A Joyce

Stayed 1 night in Sep 2023

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The building is going need to be renovated in 2 years
Stayed 3 nights in Sep 2023

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Marvin is great and i did not get tge lady's name on Saturday morning, she is excellent!!
Stayed 2 nights in Sep 2023

6/10 Okay

Vincent

Liked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Gail

Stayed 1 night in Sep 2023

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Taylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Older hotel, but very well maintained. Good location.
Stayed 1 night in Aug 2023