Ratings based on 714 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

Loved the overall richness of the environment!

Posted Apr 13, 2015
Pros: The artwork, hard working staff, amenities, history. Were particularly impressed with the music by Nacha Mendez! Excellent!
Cons: Turn down the music in the upstairs bar. We hate going into a bar/restaurant that plays music so loud one cannot have a conversation.
Location: Would not recommend guests "walk" to Old Town. Not safe. Pretty crummy neighbors.
If we ever go to Albuquerque again, we'll definitely stay at Hotel Andaluz! It has the warmth and character you cannot find in other hotels. The staff was equally warm, efficient and friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pueblo CO

Very nice older hotel.

Posted Apr 6, 2015
Very helpful staff. The best I have ever had the pleasure of dealing with. Exceptional service and friendliness.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom missouri

Excellenthe hotel, everything was over and above

Posted Apr 3, 2015
Pros: Old time charm with new renovations.
Cons: Nothing
Location: Located by the convention center. We only stayed one night on the way to Phoenix, but would stay longer next time.
Easy check in and food was great! Hotel staff was helpful with everything we needed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2015
Room was small but functional. Lobby and library were nice places to hang out. Love the historical nature of hotel and interiors.
5 out of 5
Recommended
for Families
by A verified travelerfrom St Charles, IL

Beautiful Hotel with History

Posted Mar 22, 2015
Pros: Location, history, interior design, library with printer and books, wi-fi, green building, food, machine for free pictures to e-mail friends, staff
Cons: would love lemon water in the lobby to be there in the morning as well as the evening
Location: museums, hot air balloon rides, shopping, zoo all close
We decided to stay here with our two children, ages 10 & 14, because the hotel we usually stay in in Albuquerque has disappointed us the past two visits. We are so glad we switched. The staff is wonderful and extremely helpful. The renovation is gorgeous and kept the integrity of the history of the building. The rooms were clean and beds were comfortable. The whole family just loved it! Highly recommend this for your stay! We found our new home in Albuquerque! *A special thanks to the young lady that confirmed our hot air balloon ride for us without us asking her to and called our room to inform us - service beyond the usual - many thanks!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso TX

Great first stay

Posted Mar 19, 2015
Staff was extremely helpful, room was excellent and very clean, valet service excellent, all in all great first stay experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 16, 2015
Pros: Nice Ambiance! Great Room! Excellent Staff!!!
Cons: Hotel was hard to find! Think that maybe more posted signs on main streets would help in finding location easier.
Location: Good location! Close to Convention Center, Restaurants, and STARBUCKS!
Really nice hotel! Absolutely loved the room!!! Nice get away for couples!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso, TX

Very Cozy Hotel

Posted Mar 7, 2015
I loved the coves it has on the main floor, u can have a drink and relax with the Awesome ambiance... Rooms were super clean had to cut out trip short and no hassle with canceling our last day there. We had breakfast OMG it was so good the fruit plate and omelette were so great and last but not least the coffee was fresh. Will absolutely go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

GREAT SERVICE

Posted Mar 1, 2015
Customer service was outstanding. Everyone was friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Tranquil and Quiet

Posted Feb 24, 2015
I was there for a conference. Other's I knew that attended stayed in other hotels and complained of noisy and rowdy people. Didn't hear to much of a peep from anyone. Quaint rooms and great decor, this is one of the best hotels I have stayed at in a long time. Customer service is top-notch.