Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nederland

Mooi oud maar goed onderhouden hotel.

Posted Nov 28, 2014
Pros: Het gebouw.
Cons: Overdag veel zachtere muziek in lobby. Duidelijk aangeven waar de ingang is. Personeel klantvriendelijker. Dienbladen room service van gang weghalen.
Location: Paar aardige restaurants: Braziliaan vlees en een goede sushi zaak. Verder is de omgeving niet veel soeps.
Mooi oud hotel. Muziek in lobby overdag veel te hard! Live muziek 's avonds wel leuk. Wel erg veel locale evenementen. Ingang lastig te vinden.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Fe

Very elegant, "old-style hotel".

Posted Nov 19, 2014
Pros: The elegant atmosphere. The restaurant was very atmospheric with good food.
Cons: Not having amplified music in the lobby.
Location: It is in the middle of old downtown. I didn't explore it at all since I was visiting other parts of town. The hotel has a 1939 "Hilton" plaque outside
I was pleasantly surprised at the elegant atmosphere. At the same time this boutique hotel had charm throughout. Though small, the room had a very pleasant feeling, with all the right amenities (especially after I made a request for a coffee service in the room for the morning). The lobby was surrounded with intimate seating areas and there was even an especially warm, quiet and welcoming library right off the lobby. I love the idea of live music, but unfortunately the night I stayed there, the lobby music was amplified too much for my taste, though the music was probably excellent. It could be heard in the restaurant. Fortunately we happened to be sitting away from the door. Interestingly enough the library must be sound-proof so the decibel level was okay there. All in all, an excellent experience EXCEPT for one small item: I was surprised by the valet surcharge (of $16) and would have to adjust the overall price to include this charge in my determination of a place to stay in Albuquerque the next time. Not knowing about the surcharge was probably my fault. In fact there was a clear sign outside as well, and I'm sure that the website includes it in an obvious place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2014
Very well done hotel. has a lot of local history to it. Parking required valet but that seems to be the norm in downtown city areas.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Junction, CO

Nice hotel close to convention center.

Posted Nov 14, 2014
Pros: The history, the trendiness.
Cons: Some updating is needed.
Location: Convention center, downtown.
I checked into the hotel at 10 p.m. The computers were down, so I had to wait to get a room. However, the staff took me to the bar, bought me a drink, took my luggage to my room, and came and got me when I was checked in. I call that good customer service.
3 out of 5
Recommended
for Couples
by A verified traveler

Very pleasant features and restaurant but

Posted Oct 21, 2014
We enjoyed the restaurant, great happy hour menu entertainment and food.the staff was pleasant and helpful. The room that we had was moderately expensive but miniscule. There was no room to put luggage on,places to sit nor expected amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent trip, excellent stay!

Posted Oct 8, 2014
Pros: Accommodations!
Cons: Nothing.
Location: Conveniently located near downtown shops & restaurants.
Staff was incredibly attentive, demonstrated great knowledge of the hotel, superb customer service!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel in downtown Albuquerque

Posted Oct 8, 2014
Wonderful hotel with comfortable rooms and friendly staff. Impressive restaurants with outstanding cuisine right at the hotel. Will definitely come back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Could be so much more.....

Posted Sep 29, 2014
Cons: Breakfast - for a place that claims to have a top restaurant, the breakfast was terrible.
Location: Location might be good for business but not for a tourist. 2mi from Old Town
A beautiful hotel with terrific rooms and...... Great WiFi!! Breakfast - worst we have had for our 3 week trip Room - not all the lights worked, needed some regular maintenance A dead part of town at night, away from any activity or soul Lifts - need a makeover Rooms - beautiful
5 out of 5
Recommended
for Business Travelers
by jessefrom Iowa

easy walk to convention center

Posted Sep 19, 2014 on Hotels.com
very nice folks at front desk
5 out of 5
Recommended
by A verified traveler

Love it!

Posted Sep 16, 2014 on Hotels.com
We've stayed here several times, and each one is wonderful!