Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
87% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 31, 2015
Nice rooms, clean. Lots of kids and families there due to the water park. If you are near the pool, it could be loud until the pool closes. We were in the other building which was nice and quiet.
2 out of 5
by A verified traveler

Never stay again

Posted Jul 29, 2015
First room had noise AC. Second room we found cockroach
1 out of 5
by A verified traveler from Van Astyne Texas

Hotel Cascada ,Albuquerque new mexico

Posted Jul 28, 2015
Pros: the water park was fun for my grandchildren that is why I booked they were there from California .
Cons: well for one thing they should have refrigerators in rooms at know cost,kinda jet blue cheap.been going to Albuquerque for several years there is plen
when we arrived we were greeted with a wait while the staff delt with other customers. This was not to bad. But when we got to our room it was hot. So we turned the air on it was noisy but we at first thought it was cooling down but it stayed that way all night. then there was the bed it was a sleep number and I guess it had a leak on my side kept loosing pressure. we were transferred to another room and then the trouble started we had to call everyday to have something corrected,one knight the the made service didn't show up. so we had no towels no morning coffee no soaps no coffee cups well it was just a mess.When we called the people at the desk were very courteous ,they just didn't follow up with any thing.
1 out of 5
by A verified traveler

Anti-higienico

Posted Jul 27, 2015
Pros: La ubicación
Cons: Si
El proceso de recepción fue muy lento, las habitaciones estaban sucias, permanecimos dos noches y no limpiaron las habitaciones. Lamentablemente no recomendaría este hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Older hotel with excellent dining

Posted Jul 24, 2015
This big, sprawling hotel is connected to an indoor water park and has a nice courtyard pool and hot tub. The hotel itself is rather dated as are the bedrooms and baths. However, the hotel dining room and bar both provide excellent, well-priced meals with superb service!
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to I-40.

Posted Jul 17, 2015
Pros: Parking /shade. The water at the waterpark is so cold.
Cons: Installation of Ventilation in the bathroom is mandatory. The refrigerator should be included in the price.
Location: Near I-40 East... Near by there are a lot of places to eat: Whole foods 4mn, Twister, McDonald, Walmart..etc
We didn't expect that a Deluxe room will be so small. The door knob is so hard to open... There is no ventilation inside the bathroom. So, no privacy if you want the door open while taking your shower or going to the toilet.
3 out of 5
by A verified traveler

It was average.

Posted Jul 16, 2015
Pros: Location and great for families with kids to enjoy the water park.
They advertised a laundry and didn't have one. Door key consistently didn't work. Internet was awful in our room.
3 out of 5
Recommended
for Everyone
by A verified traveler from NM

Posted Jul 13, 2015
Pros: The water park
Cons: the beds and the size of the beds
Location: it is perfect and we went to Cliff's Amusement Park.
The water park is so much fun. It is only out of convenience that we stay at the hotel. The beds are so very uncomfortable. To the point where I have back soreness. I was really upset because we left our room for the day at 10:00 am and returned around 6:00 pm to find our room was never serviced. Very disappointing and I had two rooms for this stay. No happy at all.
3 out of 5
by A verified traveler

Cheap

Posted Jul 8, 2015
Pros: price and proximity to freeway
Cons: as above
Location: as above
Wifi was substandard and airconditioner very noisy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fun place for kids to be entertained.

Posted Jul 6, 2015
Had lots of fun at the water park. Centralized to other attractions we went to go see.