Ratings based on 560 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Arizona

Not the fanciest hotel

Posted Oct 6, 2014
Pros: Big room
Cons: The lobby and hallway from the pool area had an odd smell.
Location: Location was great for the balloon festival. Lots of restaurants near by and easy access to the freeway.
This hotel was nice. We stayed for the Balloon festival, so most of the hotels where booked ahead of time. Howard johnson is not normally my first choice for a hotel, but this one surprised me. The room was VERY big. I honestly have not stayed in a hotel with the amount of square footage given for a room with 2 queens that this room had.
2 out of 5
Recommended
for Business Travelers
by Donfrom Anna Tx

Never again

Posted Oct 5, 2014 on Hotels.com
Rooms were very uncomfortable /bar and grill is only open weekends and breakfast was a joke
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2014
I liked the courtyard and the absence of multiple floors.
2 out of 5
Recommended
by Stephaniefrom New Mexico

Extremely small bathrooms

Posted Sep 27, 2014 on Hotels.com
The bathroom and sink counter are way too small to store your personal care produces. The actual toilet area was very small and we found ourselves unable to use it because our legs were jammed up against the toilet paper holder as well as our legs squeezed togetherwhen sitting on it. Will never stslathered again. The entry gate wouldn't latch unless you forcefully slammed it shut, which would then make a terrible sound.
1 out of 5
by A verified traveler

Posted Sep 21, 2014
The room was very old and run down, wouldn't recommend
2 out of 5
by A verified travelerfrom gA.

HOJO Hotel.

Posted Sep 21, 2014
Pros: Lobby is attractive
Cons: Where would I begin.
Location: Very good location for mall nad activities and eateries
Howard Johnsons took over this hotel and have done zero work to restore it. Property and most rooms are run down. Broken and worn out lounges and chairs at pool. Spa shut down. I have stayed here years ago when it was the rio rancho best western and it was kept up.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfortable room,

Posted Sep 5, 2014
Pros: clean comfortable
Cons: shower area floor slippery
Location: lots of good restaurants in area
Room was clean comfortable, had handicap accessible shower, the floor was slippery extra care had to be taken to safely take shower and exit shower area. other than that it was a very nice room spacious very comfortable beds
3 out of 5
Recommended
for Families
by A verified traveler

Pool closed for Maintenance

Posted Sep 4, 2014 on Hotels.com
unfortunately I did not have a good experience at this hotel. We picked this hotel because we were traveling with children, and it had a great looking pool. Unfortunately, the pool was closed 4 out of the 6 days I was staying there. Also my room did not have a fridge or microwave which was promised, the maid service only came on my 4th day, and the breakfast buffet was always a mess. The 1 lady working the kitchen though was definitely doing her best, but too many people for 1 person. Was not fair to her. The pool was the worst disappointment.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Lynnefrom Las Vegas, NV

Fair

Posted Sep 3, 2014 on Hotels.com
HJ took over this old resort. Original buildings are run down. Doors opened out, Door chain broke, Dead bolt didn'tLYNN work. Room was old but clean. Asked to be moved and was not a problem . Moved us to a new addition that was very adequate.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
The overall experience was good, only one day they didn't clean our room so after a long day outside I was upset but they found another room for me to stay. There was a horrible boys baseball team that broke the safety rope in the pool and threw broken glass into the pool. My kids couldn't enjoy swimming for Sunday and Monday because of them. Also there were no omelet eggs on breakfast buffet just sausage and biscuits and gravy kinda odd but other than that we had a wonderful time.