Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
70% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from San Francsico Bay Area

needs work!

Posted Oct 14, 2014
Cons:
Location: It was a fair location, but further to the Balloon Festival then we were lead to believe.
The door to each unit do not fit well and are hard to open and close. It was a quiet stay but the property is on the older size and need some tender loving care.
3 out of 5
Recommended
for Everyone
by A verified traveler from Oak Park, CA

Has seen better days

Posted Oct 14, 2014
Pros: Good Location. Quiet room
Cons: Outside needs paint. Food is horrible
Location: Right off the main drag. If you are going to the Balloon fiesta - this is a great location
This is an okay place. It reminds me of an old Las Vegas hotel. My Non-Smoking room had a slight smell of smoke. Horrible "free" breakfast. The room itself was very clean. Location is good.
5 out of 5
Recommended
for Everyone
by A verified traveler from annapolis, md

New Mexico adventure

Posted Oct 11, 2014
Pros: Great breakfast each morning, included.
Cons: Leave the big sign light on at night to help find in the dark, and to advertise.
Location: North of downtown, but easy to get there by several North-South roads. Main event was balloon festival.
What a great place to stay if attending the massive balloon festival!! Convenient to the event park, good roads and plenty of places nearby. Room was excellent, with many amenities, even including a gas fireplace. Hotel staff excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Was NOT our first stay there.

Posted Oct 9, 2014
Pros: Location, cleanliness, friendly employees, and clean quiet rooms.
Cons: Tough to find any areas of improvement.
Location: Close to the balloon festival and casinos.
We found it to be just as enjoyable as the previous visits. They must have the quietest rooms we have found. Everyone seemed to be happy and friendly. Happy employees make foe a happy stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Not the fanciest hotel

Posted Oct 6, 2014
Pros: Big room
Cons: The lobby and hallway from the pool area had an odd smell.
Location: Location was great for the balloon festival. Lots of restaurants near by and easy access to the freeway.
This hotel was nice. We stayed for the Balloon festival, so most of the hotels where booked ahead of time. Howard johnson is not normally my first choice for a hotel, but this one surprised me. The room was VERY big. I honestly have not stayed in a hotel with the amount of square footage given for a room with 2 queens that this room had.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2014
I liked the courtyard and the absence of multiple floors.
1 out of 5
by A verified traveler

Posted Sep 21, 2014
The room was very old and run down, wouldn't recommend
2 out of 5
by A verified traveler from gA.

HOJO Hotel.

Posted Sep 21, 2014
Pros: Lobby is attractive
Cons: Where would I begin.
Location: Very good location for mall nad activities and eateries
Howard Johnsons took over this hotel and have done zero work to restore it. Property and most rooms are run down. Broken and worn out lounges and chairs at pool. Spa shut down. I have stayed here years ago when it was the rio rancho best western and it was kept up.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean comfortable room,

Posted Sep 5, 2014
Pros: clean comfortable
Cons: shower area floor slippery
Location: lots of good restaurants in area
Room was clean comfortable, had handicap accessible shower, the floor was slippery extra care had to be taken to safely take shower and exit shower area. other than that it was a very nice room spacious very comfortable beds
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
The overall experience was good, only one day they didn't clean our room so after a long day outside I was upset but they found another room for me to stay. There was a horrible boys baseball team that broke the safety rope in the pool and threw broken glass into the pool. My kids couldn't enjoy swimming for Sunday and Monday because of them. Also there were no omelet eggs on breakfast buffet just sausage and biscuits and gravy kinda odd but other than that we had a wonderful time.