Ratings based on 546 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Brian from Washington, DC

Nice hotel near Albuquerque uptown

Posted Jun 2, 2014
Pros: Very comfortable rooms that seem to take the guests' every needs into account.
Cons: Could put a small restaurant in the hotel but there are a number of eateries nearby.
Location: Great location with lots of shopping and food choices within walking distance.
Nice hotel that is across the street from a modern shopping area. A bit away from the central city or other tourist areas but you have to drive everywhere in the city anyway.
Comment from Hotel Management
Jun 3, 2014 by Hotel Manager, Hotel Management
Thank you for your comments and we look forward to seeing you again soon. Shehnaz Mehta General Manager
5 out of 5
Recommended
by Mj from Indiana

Best free breakfast at any hotel I've stayed

Posted May 31, 2014 on Hotels.com
I chose the Hyatt for the full free breakfast, as we were just passing through for the night. We were traveling with children and didn't have time for a restaurant + the extra expense. Breakfast was excellent with good options of protein and fresh fruit. Of course you had all the continental options as well and everything was very good quality. We factored that the money we saved here on breakfast (traveling with multiple children) made the Hyatt an excellent value. The rest of the hotel was also perfect- no complaints.
Comment from Hotel Management
Aug 9, 2014 by Hotel Manager, Hotel Management
Thank you for staying with us and I am very glad you had a great experience. Please come back and stay with us and tell your friends about our hotel.
1 out of 5
Recommended
by YVONNE from UPTOWN

Posted May 28, 2014 on Hotels.com
OTHER THAN GREAT CUSTOMER SERVICE, EVERYTHING ELSE IS OLD AND NEEDS TO BE REPLACED SUCH AS NEW BED LININGS, COVERS, FAUCETS, ETC. ALSO SMELLED BAD.
Comment from Hotel Management
Aug 2, 2014 by Hotel Manager, Hotel Management
Sorry that your experience was not as good as you would have liked. Please do come back and stay with us. Thank you General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay

Posted May 27, 2014
Overall everything was nice the breakfast was okay the housekeepers did not clean our room during our second day
Comment from Hotel Management
May 28, 2014 by Hotel Manager, Hotel Management
Sorry for the housekeeping issue. We look forward to seeing you again soon. Thanks
5 out of 5
Recommended
for Everyone
by b from Phoenix, AZ

Excellent uptown location

Posted May 27, 2014
Very comfortable, clean, convenient! Would definitely stay again !
Comment from Hotel Management
May 27, 2014 by Hotel Manager, Hotel Management
Thank you General Manager
5 out of 5
Recommended
by Kathy from California

Posted May 25, 2014 on Hotels.com
We enjoyed the stay.
Comment from Hotel Management
Aug 2, 2014 by Hotel Manager, Hotel Management
Thank you. General Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 21, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Hotel Manager, Hotel Management
Thank you for your comments General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

Posted May 21, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by Hotel Manager, Hotel Management
Thnak you. General Manager
3 out of 5
Recommended
for Everyone
by alfred

Noisy elevator

Posted May 19, 2014
Room was very nice and clean but elevator next to us was noisy.
Comment from Hotel Management
May 27, 2014 by Hotel Manager, Hotel Management
Thank you General Manager
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveler

great place to stay

Posted May 14, 2014 on Hotels.com
Loved the location and am breakfast. Walking distance to shopping. Large comfortable rooms.
Comment from Hotel Management
Jul 19, 2014 by Hotel Manager, Hotel Management
Thank you for your business and your comments. We look forward to seeing you again. Shehnaz Mehta General Manager