Ratings based on 534 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful weekend of fun!

Posted Aug 19, 2014
Pros: Everything, room/beds so nice, roomy, comfortable, great air conditioning!
Cons: Front desk supervisor needs to be friendlier like Amanda! Breakfast area seems a little small where the food items are, great seating area though.
Location: Excellent location, close to the Interstate for quick access all over town, super close to shopping and restaurants.
We loved our experience at this hotel.....the hotel was beautiful, clean, close to the places we wanted to go and one hotel front desk young lady - Amanda was amazing!!! She is an asset to your hotel, so helpful, friendly and sincerely cared about our needs! One negative was the front desk supervisor dressed in a black suite (did not get her name), she did not treat the front office staff very well and was not very welcoming. Otherwise, our stay was wonderful and we look forward to our next stay.
1 out of 5
by A verified traveler

Filthy dirty

Posted Aug 11, 2014
I will not stay here again. It was terribly dirty and they didn't even give a discount
Comment from Hotel Management
Aug 19, 2014 by Hotel Manager, Hotel Management
Sorry for the inconvenience. Sincerely Shehnaz Mehta
4 out of 5
Recommended
for Everyone
by A verified traveler from carlsbad nm

Nice hotel near albuquerque uptown

Posted Jul 28, 2014
Location was great near shops and resturants. The only cons were the pool area didn't have a hot tub and there was no microwave in the room. However the place was very clean, staff was nice, and the other amenities were great. I would definitely stay here again.
Comment from Hotel Management
Aug 1, 2014 by Hotel Manager, Hotel Management
Thank you for your business. We look forward to seeing you again. Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Very nice accommodations. Good location to freeways, shopping and Expo New Mexico b
Comment from Hotel Management
Jul 31, 2014 by Hotel Manager, Hotel Management
Thank you Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Posted Jul 25, 2014
Good breakfast. Pool was a bit dirty but we had fun anyway. Staff was friendly and helpful but not knowledgable about places to eat.
Comment from Hotel Management
Jul 25, 2014 by Hotel Manager, Hotel Management
Thank you so much for your kind comments. Please come back and stay with us again. Shehnaz Mehta General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Yes, to this hotel

Posted Jul 20, 2014
Great staff, great bed and pillows. Loved the location. Will stay again.
Comment from Hotel Management
Jul 21, 2014 by Hotel Manager, Hotel Management
Thank you for your kind comments. We look forward to seeing you again soon. Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Good Uptown hotel

Posted Jul 10, 2014
Pros: Room comfort was good, and the overall cleanliness of the hotel was nice. It felt nice and modern.
Cons: The pool is a bit small.
Location: This is right near the ABQ Uptown shopping area, with plenty of restaurants to eat at. There's also a Target nearby in case you forgot anything!
This hotel is located right next to the ABQ Uptown shopping area and a mall that is slated to be torn down in late 2014. The close proximity of the shopping area is nice, especially as there are good restaurants there. There are also some good places to eat outside the mall, and we took advantage of that to go to Garduno's which was just a short walk away. Access to I-40 is easy, and the amenities of the hotel were nice. The pool is outdoors, and a bit small, but the breakfast in the morning was nice enough, and the room was good and comfortable.
Comment from Hotel Management
Jul 14, 2014 by Hotel Manager, Hotel Management
Thank you for your kind comments. We look forward to hosting your stay with us again. Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin TX

Very nice at a discount

Posted Jul 9, 2014
Very nice, clean comfortable place to stay with no drama. Pool is adequate, but no shade so its best to swim early or late if your stay is during summer months. My favorite part was all the restaurants and shopping across the street at Uptown. Frost gelato is amazing!
Comment from Hotel Management
Jul 10, 2014 by Hotel Manager, Hotel Management
Thank you for your kind comments. See you again soon Shehnaz Mehta General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Stopover in ABQ

Posted Jun 24, 2014
Pros: Value. Cleanliness. Sitting area in room. Breakfast.
Location: Really great location next to the uptown shops. We got there too late on a Sun. night to partake.
It a pretty standard Hyatt Place. Good value. Our small gripes are the incredibly small bathrooms that you find at all Hyatt Places and the the television startup menu is maddening. It tries to divert you into doing anything but watch tv. The menu is nearly indecipherable on how to merely watch a specific channel.
Comment from Hotel Management
Jun 26, 2014 by Hotel Manager, Hotel Management
Thank you for your comments. Shehnaz Mehta General Manager
5 out of 5
Recommended
for Everyone
by Aubrey from KS

Hyatt Place is the place for us

Posted Jun 10, 2014
Pros: Everything
Location: There are tons of shops and restaurants.
We arrived super late (1:30 am) and Carl the night attendant was fantastic! We were starving and figured we were out of luck until breakfast but the room had a menu for 24/7 food so we called down to Carl and asked if it were true...lol. He said yes and made us food and not only did he do that but he brought it to the room! (your suppose to go down and get it, its not room service) What a great guy! Fantastic customer service... Will stay there again for Sure!!!
Comment from Hotel Management
Jun 24, 2014 by Hotel Manager, Hotel Management
Thank you and I will pass on your comments to Carl. Shehnaz Mehta General Manager